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Reputation Jobs in New York (NOW HIRING)

Bright Data

Communications Manager

New York, NY · On-site

The Communications Manager at Bright Data will support the company's external reputation by creating stronger internal alignment, improving crisis readiness, maintaining reputation-related messaging ...

twentysix

Vice President, Digital Strategy

Manhattan, NY · On-site

$120 - $190/hr

Guide digital reputation initiatives across social listening, search, GEO, AI visibility and emerging platform trends, identifying opportunities and risks for clients. * Work with paid media ...

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$23K

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$83.1K

How much do reputation jobs pay per year?

As of Aug 21, 2026, the average yearly pay for reputation in New York is $52,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,077.00 and $60,676.00 per year, depending on experience, location, and employer.

What is a reputation manager?

Reputation managers are professionals who help individuals or organizations maintain, improve, and protect their public image, especially online. Their main tasks include monitoring media coverage, responding to negative reviews or comments, and promoting positive content to shape public perception. They often work with businesses, celebrities, and anyone concerned about their digital footprint. Reputation managers use various strategies, such as search engine optimization (SEO), public relations campaigns, and crisis management to influence public opinion. Their goal is to ensure that their clients are seen in the best possible light by audiences and stakeholders.

What are the key skills and qualifications needed to thrive as a reputation manager, and why are they important?

To thrive as a Reputation Manager, you need expertise in public relations, crisis management, and digital communications, often supported by a degree in communications, marketing, or a related field. Familiarity with social media monitoring tools, SEO strategies, and online analytics platforms is essential for tracking and shaping public perception. Strong interpersonal skills, strategic thinking, and the ability to remain calm under pressure help you effectively manage sensitive issues and build positive stakeholder relationships. These skills are crucial for proactively protecting and enhancing an organization's brand image in today's fast-paced digital environment.

What are common challenges faced by reputation managers when working with cross-functional teams?

Reputation managers often collaborate with marketing, PR, customer service, and legal teams to ensure consistent messaging and mitigate potential risks. A common challenge is aligning the priorities and communication styles of different departments, especially during a crisis or when responding to negative publicity. Reputation managers must be proactive in fostering clear communication, setting shared goals, and quickly coordinating responses. Building strong relationships across teams can help streamline processes and improve overall brand perception.

What is the difference between Reputation vs Customer Service Representative?

AspectReputationCustomer Service Representative
Required CredentialsOften no formal credentials, but reputation management certifications can helpHigh school diploma or equivalent; customer service training
Work EnvironmentOnline, corporate, or agency settings focused on brand imageRetail, call centers, or office environments interacting directly with customers
Industry UsageCommon in marketing, PR, and brand managementWidespread across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding reputation management roles and skillsCustomer interaction, problem-solving, and communication skills

Reputation roles focus on managing and enhancing a company's public image, often involving online reputation monitoring and PR strategies. Customer Service Representatives handle direct customer interactions, resolving issues and providing support. While both roles involve communication, reputation management emphasizes brand perception, whereas customer service centers on customer satisfaction and support.

What are the most commonly searched types of Reputation jobs in New York?

The most popular types of Reputation jobs in New York are:

What are popular job titles related to Reputation jobs in New York?

For Reputation jobs in New York, the most frequently searched job titles are:

What job categories do people searching Reputation jobs in New York look for?

The top searched job categories for Reputation jobs in New York are:

Reputation jobs near you
Infographic showing various Reputation job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,981 per year, or $25.5 per hour.

Senior Account Executive, Corporate Reputation Practice

Publicis Groupe Holdings B.V

Manhattan, NY • On-site

$60K - $93K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Company description
At MSL, we're on a mission to make every client more influential and a positive force of influence in the(ir) world. Why? Because we know that influence = impact and the more influential you are, the more impactful you can be. We're proud to partner with incredible brands, companies and leaders who want to push boundaries and create change - and we're looking for passionate creators and storytellers who want to do the same. But it's not just our work (and the awards we win for it) that energizes us, it's who we are as a team. A team of powerhouse professionals that is driven by three core values: Leading, Learning and Loving. A team that has ranked us a "Best Place to Work" in the industry year over year. If you like what you've read so far, please go on for details on the Senior Account Executive role we have open.
Overview
MSL is currently seeking a Senior Account Executive (3+ years' experience) for our Corporate Reputation practice. As an integral member of the team, this role will be responsible for the development and execution of PR plans and leading day-to-day account activities for some of the agency's most important corporate clients.
The ideal candidate is a corporate generalist who is well versed in account management, content strategy, writing, media relations and executive visibility. Experience or interest in B2B is ideal as we continue to grow our client business in this sector.
Responsibilities:
  • Demonstrates tactical and strategic knowledge of PR principles and skills with the ability to develop communications programs, campaigns and annual plans with oversight from senior managers
  • Presents proactive and strategic thinking to advance the business and elevate client work, including the ability to apply competitor intelligence and trend spotting to identify new opportunities
  • Contributes to key client correspondence, including daily updates, weekly status calls, monthly activity reports, etc. and actively engages in client and account team meetings
  • Plays key role in building reporter relationships, developing and editing press materials, and leading strategic, proactive media outreach
  • Demonstrates research abilities to support client programs, including analysis of media coverage and online conversation and identification and categorization of various stakeholders, including organizations and individuals to be engaged by clients
  • Manages various projects for clients from initial concept to completion - anticipating challenges, troubleshooting problems, proposing solutions, offering client counsel, overseeing work quality and ensuring deadline and budget(s) adherence
  • Assists project managers on tracking and monitoring account financials
  • Participates in new business process by providing research, audit support, proposal preparation and general support throughout the pitch process
  • Helps coach and motivate junior staff to produce quality work and challenge them by providing growth opportunities
  • Possesses a strong understanding of MSL's positioning and goals; emulates behaviors consistent with MSL's values

Requirements/Skills:
  • At least three years of relevant experience in Public Relations, Marketing, Communications and/or related fields
  • Proven ability to lead and manage multiple small or medium-sized projects simultaneously
  • Clear understanding of the clients' businesses and their missions
  • Ability to help develop PR programming and plans, implement integrated tactics and mentor junior account team members
  • Strong research, writing and editing skills, as well as the ability to interact with clients professionally and maintain relationships with media

Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $60,800.00 - USD $93,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/24/2026.

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