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Reputation Management Jobs in Tennessee (NOW HIRING)

Resident Services Manager

Knoxville, TN · On-site

  • Life

  • Retirement

  • PTO

Work with the Director of Sales and Reputation Management, including regular check-ins, to ensure reputation goals are being met. * Responsible for creating and executing quarterly Reputation ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

Build powerful branding programs using our multi-channel approach (print, digital, social, websites, and reputation management). * Scale: Leverage professional training and a proven system to grow ...

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Reputation Management information

See Tennessee salary details

$12

$39

$69

How much do reputation management jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for reputation management in Tennessee is $39.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $58.27 per hour, depending on experience, location, and employer.

How do you become a reputation management professional?

To become a reputation management professional, individuals typically need a background in public relations, marketing, or communications, along with strong writing, research, and social media skills. Gaining experience through internships or entry-level roles in digital marketing or PR helps build relevant expertise, and certifications in social media management or online reputation management can enhance credibility. Familiarity with online review platforms, SEO, and analytics tools is also beneficial for success in this field.

What are the key skills and qualifications needed to thrive in reputation management?

To thrive in Reputation Management, you need strong communication, crisis management, digital marketing skills, and typically a bachelor’s degree in communications, public relations, or a related field. Familiarity with social media monitoring tools, SEO platforms, and reputation management software is often required, as well as certifications like Google Analytics or HubSpot can be beneficial. Excellent problem-solving, emotional intelligence, and the ability to work under pressure are valuable soft skills in this role. These competencies are essential for effectively protecting and enhancing an organization’s public image in a fast-paced digital landscape.

What does a reputation management do?

A reputation management professional monitors and influences the public perception of individuals or organizations by managing online reviews, social media presence, and search engine results. They use tools like SEO, content creation, and crisis communication to improve or restore reputation and often work within a strategic communication environment.

What are the most common challenges faced by professionals in reputation management roles?

Professionals in Reputation Management often navigate challenges like rapidly addressing negative publicity, handling online reviews, and managing communications during crisis situations. The fast-paced nature of digital media means that issues can escalate quickly, requiring quick decision-making and coordinated efforts with PR, legal, and customer service teams. In addition, staying updated with changing online trends and managing multiple platforms simultaneously is part of the daily routine. Overcoming these challenges not only sharpens your strategic thinking skills but also provides solid experience for career growth into senior communications or brand management roles.

What is a reputation management job?

A Reputation Management job involves monitoring, influencing, and maintaining the public perception of a person, brand, or company. Professionals in this field handle online reviews, social media presence, public relations, and crisis communication to ensure a positive reputation. They use strategies such as content creation, SEO, and customer engagement to shape public opinion. The goal is to build trust, manage negative feedback, and enhance brand credibility.

What are the most commonly searched types of Reputation Management jobs in Tennessee? The most popular types of Reputation Management jobs in Tennessee are:
What are popular job titles related to Reputation Management jobs in Tennessee? For Reputation Management jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Reputation Management jobs in Tennessee look for? The top searched job categories for Reputation Management jobs in Tennessee are:
Infographic showing various Reputation Management job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $82,009 per year, or $39.4 per hour.

Resident Services Manager

Core Spaces

Knoxville, TN • On-site

Full-time

Life, Retirement, PTO

Re-posted 8 days ago


Core Spaces rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

70th of 202 rated real estate companies


Job description

Who We Are
Core Spaces (Core) is more than a real estate company, it's a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.
What We Do
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent ("BTR") sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core's student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core's BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.
*Portfolio and pipeline numbers as of Q2 2026
Benefits That Matter
  • A culture that provides you with a sense of belonging
  • Competitive pay that values your contributions
  • Incentives designed to reward your achievements
  • Paid flexible PTO to disconnect or celebrate life milestones
  • Paid 14+ holidays, including your birthday, to disconnect and celebrate
  • Paid Parental Leave that begins after 90 days
  • Paid volunteer time off to give back to your community
  • Monthly workshop weeks; fewer meetings & more collaboration
  • Robust health plan options that begin within at least 30 days of your employment
  • Monthly phone reimbursement
  • Wellness allowance and perks, including a yearly subscription to a meditation app
  • An environment that provides you a voice to share your perspectives
  • Employee Assistance Program (EAP) for access to confidential support services
  • Company retirement options including 401(k) + matching & Roth account option

Position Overview
The Resident Services Manager oversees on-site daily customer service and resident retention tasks. Responsibilities include managing resident renewals, replacements, and conflicts, conducting prospect tours, executing marketing activities, and enhancing resident retention. The role may also involve additional on-site clerical or office tasks as required.
What You Will Do
Resident Management:
  • Managing all disputes between roommates.
  • Handling of all resident replacements/relets.
  • Manages resident's and guarantor's concerns to the best of their ability in an effort to minimize escalation to Community Manager.
  • Responsible for customer service regarding questions/concerns.
  • Regularly collaborates with the Maintenance Supervisor and Property Manager on recurring issues and work order updates, ensuring transparent communication with residents.

Surveys & Reporting:
  • Work with the Director of Sales and Reputation Management, including regular check-ins, to ensure reputation goals are being met.
  • Responsible for creating and executing quarterly Reputation Management Plans, and reviewing them with the Director of Sales and Reputation Management and Property Manager.
  • Oversees resident surveys and focus groups to gather feedback, identify improvements, and shares findings with Property, Maintenance, and Regional Managers.
  • Formulating necessary action strategies based on the feedback received from Focus Group discussions.
  • Responsible for conducting resident experience calls (minimum of 10 per week).

Leasing & Marketing:
  • Provide necessary support in marketing and leasing operations, which includes leading tours and following up with prospective residents.
  • Responsible for planning, implementing, and performing marketing duties and tenant events.

Compliance and Standards:
  • Ensure compliance with all company policies, procedures, and legal requirements.
  • Uphold brand and company standards, ensuring that the property is consistently presented in an exceptional manner.
  • Special Projects and Reporting:
  • Collaborate with the Property Manager on special projects and assignments.
  • Complete all assigned HR/People Operations-related tasks.

Other:
  • Must be able to work a full shift / required work schedule on-site at the property.
  • Must be available for additional hours including evenings, weekends, and overtime when necessary.
  • Must be available to assist with move-outs, turn, and move-ins that extend beyond normal full-time hours.
  • Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.

Ideally, You'll Have
  • High School Diploma or Comparable Degree, Demonstrated Leadership Skills
  • 1+ years of property management experience
  • Proficient in Office Products and Windows and Apple operating systems.

You'll crush it if you have experience with
  • Student Housing Experience
  • Experience with Entrata software

Organizational Structure
Reports to: Community Manager
Direct Reports: N/A
Disclaimer
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.
As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.
Additional Compensation
$2,500 sign-on bonus included!

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