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Representative Phlebotomy Services Jobs (NOW HIRING)

Ascend Clinical

Phlebotomy Operations Manager

Sunnyvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For over 30 years, we've set the standard for service and excellence in testing. What sets Ascend ... Promote a professional, respectful, and service‑oriented workforce that represents the laboratory ...

Ascend Clinical

Phlebotomy Operations Manager

Sunnyvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote a professional, respectful, and service-oriented workforce that represents the laboratory appropriately * Manage contingency coverage plans either through backup phlebotomist or designated ...

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How much do representative phlebotomy services jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for representative phlebotomy services in the United States is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.23 per hour, depending on experience, location, and employer.

What is a representative phlebotomy service?

Representative Phlebotomy Services refers to professionals who specialize in drawing blood from patients for medical testing, transfusions, donations, or research. They are responsible for ensuring patient identification, preparing equipment, collecting blood samples safely, and labeling specimens accurately. These representatives often work in hospitals, clinics, laboratories, or blood donation centers. Their role also includes maintaining patient comfort, adhering to strict hygiene protocols, and ensuring samples are handled properly for accurate diagnostic results.

What are the key skills and qualifications needed to thrive as a representative phlebotomy service?

To thrive as a Representative Phlebotomy Services, you need proficiency in venipuncture, specimen collection, and knowledge of safety protocols, typically supported by a high school diploma and a phlebotomy certification. Familiarity with laboratory information systems (LIS), specimen labeling tools, and standard laboratory equipment is essential. Excellent interpersonal skills, attention to detail, and the ability to calm anxious patients are important soft skills in this role. These skills ensure accurate sample collection, patient comfort, and compliance with strict healthcare standards.

What are some common challenges faced by a representative phlebotomy service, and how can they be managed?

A Representative Phlebotomy Services professional often encounters challenges such as managing high patient volumes, working with patients who are anxious or have difficult veins, and maintaining strict adherence to safety and quality protocols. Effective communication and strong interpersonal skills are crucial for putting patients at ease, while attention to detail ensures accurate specimen collection and labeling. Time management and teamwork with other healthcare staff are also vital for ensuring smooth workflow, especially in busy clinical or hospital settings.

Who are the top companies hiring for Representative Phlebotomy Services jobs?

The top employers for Representative Phlebotomy Services jobs are:

Representative Phlebotomy Services jobs near you

Phlebotomy Representative - Site Lead

Quest Diagnostics

Pullman, MI • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


Phlebotomy Representative - Site Lead - Pullman, MI, Monday to Friday, 8:00 AM to 5:00 PM, with rotational Saturdays
Deliver professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices (IOPs). Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Work with a consistently low error rate and handle more complex collections and patient/client situations, while supporting on-site staff. Demonstrate the Quest 5Cs- Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.
Pay range: $21.50+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsibilities
Specimen Collection & Processing
  • Perform specimen collections following established procedures for a variety of tests, including but not limited to venipuncture and capillary draws. Capable of handling some difficult draws, including pediatric, geriatric, and hard sticks with a consistently low error.
  • Obtain patient identification and signatures to confirm specimen labeling accuracy. Perform data entry as necessary.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Patient Experience & Customer Service
  • Independently resolve routine patient and client concerns and escalate non-routine issues appropriately.
  • Communicate professionally with clients to resolve, refer, and /or document problems, prepare problem documentation and report critical issues as they occur.
  • Provide professional, respectful, and efficient service to all patients and clients. Use strong verbal and written communications, problem-solving, and collaboration skills to complete daily procedures and address patient questions.
  • Perform accurate data entry for patient registration, test order entry, and billing information.
  • Maintain a clean, orderly, and welcoming collection environment.
  • Handle multiple priorities in a high-volume setting.

Site Support:
  • Direct daily operations at site, following standard Operating Procedures (SOPs), coaching on-site staff as necessary.
  • With training, act as mentor and resource for new and tenured employees.
  • Ensure that daily activities of the office are completed accurately and on time.
  • Assist with site upkeep and maintenance, such as compiling monthly statistics, maintaining phlebotomy logs, ordering supplies, prepare schedules, and always ensuring cleanliness and safety at the site.
  • Must be flexible with scheduling, including weekends and holidays as needed.
  • Minimal travel to sites beyond designated work site(s).
  • Assigned to a single site, supporting designated Patient Service Centers (PSCs) or Client Offices (IOPs) location.

Operations & Compliance
  • Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
  • Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
  • Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support routine administrative tasks including supply stocking, maintaining logs sanitizing, filing, email use, and answering phones.
  • Complete all training and maintain current phlebotomy skills and knowledge.

Qualifications
Required Work Experience:
  • Two years of phlebotomy experience required.

Preferred Work Experience:
  • Customer service experience.

Physical and Mental Requirements:
  • Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed).
  • Regularly perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
  • Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
  • Extensive use of phone and computer; frequently communicating in English with patients and clients.

Knowledge:
  • Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.

Skills:
  • Keyboard/data entry experience.
  • Ability to perform accurate, errorfree work in a fast-paced setting, while helping team with difficult draws.
  • Proven skill with phlebotomy, including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.

English required
Education:
  • High School diploma or equivalent. (Required)

Technical Training or Professional Licensing:
  • Phlebotomy certification required in CA, NV, WA, and LA (Required)
  • Phlebotomy accredited program, medical assistant or paramedic training (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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