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Representative Payee Jobs in Wisconsin (NOW HIRING)

Cross-train to support payroll, billing, and the Representative Payee Program * Provide accounting support for related entities, including the Aptiv Foundation and Opportunity Enterprises * Perform ...

Representative Payee information

See Wisconsin salary details

$13

$24

$42

How much do representative payee jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for representative payee in Wisconsin is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $30.58 per hour, depending on experience, location, and employer.

What is a representative payee?

A Representative Payee is a person or organization assigned by the Social Security Administration (SSA) to manage benefits for someone who cannot handle their finances due to a disability or other limitation. Their responsibilities include receiving and using the beneficiary's Social Security or Supplemental Security Income (SSI) payments to pay for essential needs such as food, housing, and medical care. They must keep records of how funds are spent and report any changes in the beneficiary’s situation to the SSA. The role ensures that the beneficiary’s financial needs are met while preventing misuse of funds.

What are some typical challenges faced by a representative payee, and how are they addressed?

Representative Payees often face challenges such as managing complex financial needs for multiple beneficiaries, adhering to strict reporting requirements, and balancing the interests of clients with regulatory guidelines. Staying organized and keeping accurate records is crucial to ensure compliance and provide transparency for audits. Many payees also work closely with social workers, family members, and legal representatives to address unique client situations and resolve any issues promptly. Ongoing training and regular communication with oversight agencies help payees stay informed and manage challenges effectively.

What are the key skills and qualifications needed to thrive as a representative payee?

To thrive as a Representative Payee, you need strong organizational skills, attention to detail, and a basic understanding of financial management, often supported by experience in social services or accounting. Familiarity with financial tracking software, bank account reconciliation, and government reporting systems is often required. Compassion, integrity, and clear communication are vital soft skills that help in building trust with beneficiaries and collaborating with social service agencies. These abilities ensure that clients’ benefits are properly managed, legal requirements are met, and the well-being of vulnerable individuals is safeguarded.

What are popular job titles related to Representative Payee jobs in Wisconsin? For Representative Payee jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Representative Payee jobs in Wisconsin look for? The top searched job categories for Representative Payee jobs in Wisconsin are:
What cities in Wisconsin are hiring for Representative Payee jobs? Cities in Wisconsin with the most Representative Payee job openings:
Infographic showing various Representative Payee job openings in Wisconsin as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,364 per year, or $24.7 per hour.

Job description

Description
Position Summary:
 
A Member Advocate II is essential in helping MCU deliver on our mission within our community!
 
Serve as a resource and educator for our members and an ambassador of the credit union.  Find opportunities to build relationships with members and help them reach their financial goals. Perform a variety of services for our members, including teller transactions and administrative functions, account opening including specialty accounts, account maintenance, and identifying and matching member needs to our products and services. Helps to mentor and train branch personnel on areas of expertise.
 
Major Duties and Responsibilities:
  • Greet and make members feel welcome, own the full experience from entry to exit.
  • Build relationships with members by proactively learning about their financial goals and suggesting products and services that will get them there.
  • Provide one-touch resolution on member inquiries wherever possible and/or direct them to the appropriate person for the specific information or assistance.
  • Directs, guides, and advises members with regard to specialty accounts including decedent accounts, business accounts, IRAs, trust accounts, estate accounts, power of attorney, rep payee accounts, custodial accounts, and guardianship accounts.
  • Acts as a technology liaison resolving members questions, concerns and education with digital wallet, mobile, and online banking.
  • Expert in assisting members with fraud and chargebacks.
  • Assist members with account transactions, account maintenance, and other services depending on the member needs.
  • Provides excellent written and verbal communication with our members.
  • Make outbound calls to educate members or for specific campaigns.
  • Works as a member of the greater branch team and fosters the spirit of teamwork and collaboration.
  • Acts as a mentor and trainer to branch staff.
  • Follows and adheres to all branch security and safety protocols.
  • Follows all applicable policies, procedures, and regulatory compliance.
 
Knowledge, Skills and Abilities:
  • Ability to solve problems.
  • Knowledge of all products and services offer by the credit union.
  • Efficient computer skills including the Microsoft suite.
  • Excellent written and verbal communication
  • Cash handling skills
  • Ability to learn and adhere to all policy and procedures.
  • Expert in creating amazing experiences and building relationships.
  • Bilingual
 
 
Education:
  • High school diploma or equivalent desired.
    • CUNA IRA Fundamentals and Advanced e-school.
    • CUNA Working with Trust & Trust Accounts webinar.
    • CUNA Working with Estates and Managing Deceased Members webinar.
 
Physical Requirements (with or without accommodation) 
  • Long periods of sitting will occur regularly.
  • Occasional lifting and/or moving 15 lbs or less.
  • Occasional bending, stooping, or crouching may be required.