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Representative Associate Jobs in Decatur, GA (NOW HIRING)

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem. As the first line of contact, you understand the diverse needs of our ...

The Associate Sales Representative is part of a training program designed to help you learn to sell Mammotome's innovative technology. You'll learn while assisting territory managers as they develop ...

The Associate Sales Representative is part of a training program designed to help you learn to sell Mammotome's innovative technology. You'll learn while assisting territory managers as they develop ...

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Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What job categories do people searching Representative Associate jobs in Decatur, GA look for? The top searched job categories for Representative Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Representative Associate jobs? Cities near Decatur, GA with the most Representative Associate job openings:
Infographic showing various Representative Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Project Management & Planning Operations Representative Asc - Level 1

Lockheed Martin Corporation

Marietta, GA • Hybrid

Other

Posted 21 days ago


Lockheed Martin rating

8.2

Company rating: 8.2 out of 10

Based on 391 frontline employees who took The Breakroom Quiz

38th of 72 rated aerospace companies


Job description

You will be a Project Management & Planning Operations Representative Associate - Level 1
What You Will Be Doing
As a Project Management & Planning Operations Representative Associate - Level 1 supporting the AMMM Sustainment team, you will play a vital role in ensuring successful program execution across multiple development and modification contracts.
In this role, you will be responsible for tracking, analyzing, and reporting on supply-related cost, schedule, and performance metrics. You will collaborate closely with cross-functional teams to manage change requests, support integrated master schedule updates, and contribute to Earned Value Management System (EVMS) compliance. Your work will support the overall sustainment strategy for the AMMM programs, helping Lockheed Martin meet key customer objectives and deliver mission-critical capabilities.
Key Responsibilities
- Serve as the primary point of contact for managing AMMM Sustainment supply cost, technical, and schedule performance across development and modification contracts.
- Analyze monthly Estimate at Complete (EAC) updates.
- Track material requirements to ensure On-Time Delivery (OTD) aligned with contractual due dates.
- Collect and organize contract closure evidence and documentation.
- Perform monthly financial and schedule analysis to validate supply obligations, expenditures, and EACs.
- Prepare and present variance analyses and explanations to CDS Supply and AMMM leadership.
- Support senior leadership briefings by presenting EVMS status of all Supply Operations cost accounts.
- Ensure adherence to Earned Value Management System (EVMS) practices and maintain positive performance metrics.
What's In It For You:
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here.
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Further Information About This Opportunity
This position is in Marietta, GA Discover Marietta.


What Lockheed Martin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Lockheed Martin

Sourced by ZipRecruiter

As a global security and aerospace company, the majority of Lockheed Martin's business is with the U.S. Department of Defense and U.S. federal government agencies.The remaining portion of Lockheed Martin's business is comprised of international government and commercial sales of products, services and platforms.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1912