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Repossession Jobs in Malden, MA (NOW HIRING)

Arise Financial

Team Leader-Loss Mitigation

Canton, MA · On-site

$65K - $72K/yr

Oversee all aspects of the repossession process, including vendor management, documentation, compliance, and operational efficiency. * Manage complex bankruptcy cases by reviewing documentation ...

Arise Financial

Team Leader-Loss Mitigation

Lowell, MA · On-site

$65K - $72K/yr

Oversee all aspects of the repossession process, including vendor management, documentation, compliance, and operational efficiency. * Manage complex bankruptcy cases by reviewing documentation ...

All JobsRepossession JobsRepossession Jobs in Malden, MA

Repossession information

See Malden, MA salary details

$11.5K

$60.3K

$143.4K

How much do repossession jobs pay per year?

As of Aug 23, 2026, the average yearly pay for repossession in Malden, MA is $60,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $54,200.00 per year, depending on experience, location, and employer.

What is a repossession agent?

A repossession agent, often called a repo agent, is a professional responsible for recovering property—such as vehicles, boats, or other assets—that have been leased or financed but not paid for according to the terms of a loan agreement. When a borrower defaults on their payments, the lender may hire a repossession agent to retrieve the collateral. Repo agents must follow state and federal laws to ensure the process is legal and avoid breaching the peace. They typically work for repossession companies or as independent contractors. The job often involves locating assets, negotiating with owners, and safely transporting the repossessed property.

What are the key skills and qualifications needed to thrive as a repossession agent?

To thrive as a Repossession Agent, you generally need a valid driver's license, knowledge of state repossession laws, and often a high school diploma or equivalent. Familiarity with GPS tracking systems, tow trucks, and recovery management software is typically required. Strong conflict resolution, situational awareness, and effective communication skills help navigate tense situations and ensure safety. These skills are crucial for conducting lawful, efficient repossessions while minimizing risk and maintaining professionalism.

What are some typical challenges faced by repossession agents, and how are they addressed on the job?

Repossession agents often encounter challenges such as dealing with difficult or emotional vehicle owners, locating hard-to-find assets, and working in potentially stressful or confrontational situations. Companies usually provide training on conflict de-escalation, legal compliance, and safety procedures to help agents manage these scenarios. Strong communication skills and teamwork are essential, as agents often coordinate with lenders, law enforcement, and dispatchers to ensure safe and lawful repossessions.

What is the difference between Repossession vs Debt Collector?

AspectRepossessionDebt Collector
Required CredentialsPossibly licensed or certified depending on jurisdictionOften requires collection licenses or certifications
Work EnvironmentFieldwork involving vehicle or asset retrievalOffice-based or fieldwork contacting debtors
Industry UsageFinancial institutions, auto lenders, leasing companiesCreditors, collection agencies, banks
Common Search/ComparisonRepossession vs Debt Collector

Repossession involves retrieving assets like vehicles or property when borrowers default, often requiring specialized licensing. Debt collectors focus on contacting debtors to recover owed money, typically working in collections. While both roles deal with debt recovery, repossession is more asset-focused and field-based, whereas debt collection emphasizes communication and negotiation. Understanding these differences helps job seekers identify the right career path in the debt recovery industry.

How to become a repossession agent?

To become a repossession agent, you typically need a high school diploma or equivalent, a valid driver's license, and some states require a license or certification. Experience in law enforcement, security, or driving can be beneficial, and agents often work independently or for repossession companies, using tools like skip tracing and vehicle tracking devices.

What job categories do people searching Repossession jobs in Malden, MA look for?

The top searched job categories for Repossession jobs in Malden, MA are:

What cities near Malden, MA are hiring for Repossession jobs?

Cities near Malden, MA with the most Repossession job openings:

Repossession jobs near you
Infographic showing various Repossession job openings in Malden, MA as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $60,292 per year, or $29 per hour.

Collections Representative

Liberty Bay Credit Union

Quincy, MA • On-site

$43K - $53K/yr

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

New

Job description

Think of us as a 100-year-old startup. As one of the oldest and most highly capitalized credit unions in the U.S., Liberty Bay Credit Union is arguably the best-kept secret in the financial space. We combine a century of New England stability with a fresh, high-energy purpose: to fuel the earning potential and personal ambitions of our hardworking members. We believe that advocacy, expertise, and honest guidance should be accessible to everyone. Based in Braintree, we are a member-owned, non-profit cooperative dedicated to providing work-class financial services to individuals and business members.


The Collections Department is responsible for the management, reporting, and recovery of outstanding debts from its members. The Collections department plays a critical role in reducing borrower loan losses to the Credit Union.


The Collections Representative is responsible for the timely and efficient recovery of outstanding debts. This role will optimize collections while balancing the goodwill of members with the overall business interests of the credit union.

RESPONSIBILITIES:

  • Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and/or correspondence. Ensure professional interface with members.
  • Contact delinquent members by telephone and email to determine the reasons for balance or delinquency, and assist them in developing plans to bring accounts to a current status. Develop workout plans and collect on overdue accounts wherever possible.
  • Notify co-signers regarding the status of delinquent accounts.
  • Keep abreast of credit union collection policies and procedures as well as applicable external regulations.
  • Skip trace on loan accounts as required or directed.
  • Update files and system accounts via the credit union’s delinquent loan recovery system.
  • Maintain detailed, accurate data for repossessions, bankruptcy file, charge-off list, etc.
  • Research payroll deductions, stops, starts, and changes as they may affect the status of a loan repayment. Status code delinquency accounts so ATM/money line(s) will be interrupted.
  • Correct title issues and other problems both manually and in the system.
  • Process and monitor GAP and VSI Claims
  • Determine when to compromise and settle balances and when to initiate repossession proceedings.
  • When loan collateral should be repossessed, serve as liaison with attorneys or agencies in handling repossessions of collateral.
  • Prepare information required by collection agencies, and post receipts from collection agencies.
  • Maintain credit reporting disputes.

Requirements

  • A minimum of two years of experience in a collections department of a credit union or financial institution is required.
  • Requires a thorough knowledge of FDCPA UDAAP, CFPB, TCPA and Collection best practices as it relates to a credit union.
  • Ability to resolve challenging situations calmly and professionally.
  • Possesses excellent verbal, negotiation, customer service and communication skills.
  • Solid time management skills with ability to prioritize to successfully balance multiple tasks and requests.
  • Well organized, results driven, and strong attention to detail.
  • Ability to work independently and in a team environment, with desire to learn and grow.
  • Strong computer skills (spreadsheets and document preparation skills required); Google Workspace preferred.

The salary range for this position is $43,000 - $53,000

Benefits

We offer an extremely generous benefits package:

  • Health care plan (Employer paid)
  • Retirement plan (401k)
  • Life Insurance
  • Paid Time Off (vacation, sick, holidays)
  • Family Leave (maternity, paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources