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Reo Asset Management Jobs in Virginia (NOW HIRING)

AREMCO Inc

Client Relations Manager

Virginia Beach, VA · On-site

$100 - $125/hr

Minimum of three years of experience in client relations, account management, mortgage servicing, default servicing, property preservation, REO asset management, or a related financial-services field.

The Third Group

Accountant

Henrico, VA

S. Statutory accounting and reporting for the organization's Alternative Assets investment ... REO) accounting, and financial statement preparation. * Internal Controls & SOX: Assist in ...

All JobsReo Asset Management JobsReo Asset Management Jobs in Virginia

Reo Asset Management information

See Virginia salary details

$38.7K

$49.6K

$63K

How much do reo asset management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for reo asset management in Virginia is $49,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $60,500.00 per year, depending on experience, location, and employer.

What is REO asset management?

REO (Real Estate Owned) asset management involves managing properties that a lender, typically a bank, has taken ownership of through foreclosure. The main responsibilities include securing the property, conducting necessary repairs, marketing, and ultimately selling the property to recover the lender’s investment. REO asset managers work to minimize losses for the lender by efficiently handling maintenance, legal compliance, and sale processes. They also coordinate with real estate agents, contractors, and legal professionals to ensure the property is properly maintained and sold as quickly as possible.

What are the main challenges faced by REO asset managers when handling multiple properties simultaneously?

REO Asset Managers often juggle a portfolio of properties in various stages of foreclosure or disposition, which can be challenging due to differing property conditions, regulatory requirements, and timelines. Coordinating with vendors, legal teams, real estate agents, and maintenance crews requires strong organizational and communication skills. Additionally, staying compliant with local, state, and federal regulations while maximizing asset value can add complexity to the role. Successful REO Asset Managers prioritize tasks effectively and adapt quickly to shifting priorities to ensure timely and profitable property disposition.

What are the key skills and qualifications needed to thrive as a REO asset manager, and why are they important?

To thrive as a REO Asset Manager, you need expertise in real estate, financial analysis, and property management, often supported by a degree in business or real estate and relevant experience. Familiarity with asset management software, property valuation tools, and financial reporting systems is typically required. Strong negotiation, organizational, and communication skills help you coordinate with vendors, buyers, and legal teams effectively. These skills are crucial for maximizing asset value, ensuring compliance, and efficiently managing large property portfolios.

What is the difference between Reo Asset Management vs Property Manager?

AspectReo Asset ManagementProperty Manager
Primary FocusManaging real estate assets, maximizing investment returnsOverseeing daily operations of rental properties
CredentialsReal estate licenses, financial knowledgeReal estate license, property management certification
Work EnvironmentInvestment firms, real estate companiesResidential or commercial property sites
Employer & IndustryReal estate investment firms, REITsProperty management companies, landlords

Reo Asset Management primarily focuses on managing real estate investments to optimize returns, while Property Managers handle the day-to-day operations of rental properties. Both roles require real estate knowledge, but Reo Asset Managers are more involved in financial strategies, whereas Property Managers focus on tenant relations and property maintenance.

What are popular job titles related to Reo Asset Management jobs in Virginia?

For Reo Asset Management jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Reo Asset Management jobs in Virginia look for?

The top searched job categories for Reo Asset Management jobs in Virginia are:

Reo Asset Management jobs near you
Infographic showing various Reo Asset Management job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,571 per year, or $23.8 per hour.

Client Relations Manager

AREMCO Inc

Virginia Beach, VA • On-site

$100 - $125/hr

Other

Posted 5 days ago

Key responsibilities

  • Serve as the primary point of contact and relationship owner for assigned clients, managing communication and understanding of their portfolio and requirements.

  • Monitor and ensure operational teams meet contractual and client requirements by tracking SLAs, KPIs, and service concerns.

  • Maintain ownership of client complaints and escalations, coordinating resolution activities and communicating updates to clients.

Job description

Job Summary

The Client Relationship Manager reports to the Chief Executive Officer and manages AREMCO'srelationships with approximately 8-15 assigned mortgage servicers, subservicers, asset managers, investors, and other financial services clients. As the primary relationship owner, this position coordinates service delivery and issue resolution across default servicing, property preservation, inspections, rehabilitation, conveyance, and real estate owned (REO) assets. The role ensures that client requirements, service-level agreements (SLAs), investor guidelines, regulatory expectations, and contractual obligations are communicated and consistently executed. Working across operations, quality control, vendor management, accounting, technology, and executive leadership, the Client Relationship Manager resolves escalations, improves performance, and protects client relationships.

Key Responsibilities
  • Serve as the primary point of contact and relationship owner for assigned clients, maintaining a thorough understanding of each client's portfolio, servicing requirements, escalation protocols, performance standards, and reporting expectations.
  • Monitor client-specific SLAs, key performance indicators, aging inventories, exception reports, quality results, and recurring service concerns to ensure operational teams meet contractual and client requirements.
  • Conduct scheduled client check-ins, business reviews, and performance meetings to discuss portfolio activity, open escalations, service-level performance, operational risks, upcoming needs, and opportunities for improvement.
  • Proactively analyze work-order, bid, inspection, property preservation, conveyance, claims, and REO performance trends to identify emerging risks before they result in missed timelines, client complaints, financial exposure, or reputational harm.
  • Maintain end-to-end ownership of client complaints and escalations throughout the full resolution lifecycle, including intake, documentation, investigation, corrective action, client communication, resolution, and formal closure.
  • Coordinate with operations, quality control, vendor management, accounting, technology, and leadership to determine root causes and implement timely corrective and preventive actions.
  • Manage aging and exception items involving overdue work orders, delayed bids, vendor performance, pending quality-control reviews, invoice discrepancies, client-requested revisions, and unresolved property conditions.
  • Provide clients with clear, accurate, and timely status updates, including documented action plans, responsible parties, target completion dates, risks, dependencies, and final resolution summaries.
  • Translate client feedback, scorecards, audit findings, and recurring complaints into recommendations for workflow improvements, system enhancements, training, quality controls, and operational policy changes.
  • Ensure client instructions and process updates are documented, communicated, and incorporated into standard operating procedures, job aids, system rules, and employee or vendor training.
  • Partner with leadership to prepare responses for client audits, performance reviews, remediation requests, corrective-action plans, and high-risk escalations.
  • Support client retention and growth by building trusted relationships, demonstrating operational accountability, and identifying opportunities to expand services or improve the client experience.
  • Maintain complete and accurate records of client communications, complaints, commitments, corrective actions, and resolutions in accordance with AREMCO's documentation and record-retention practices.
Required Qualifications and Skills
  • Minimum of three years of experience in client relations, account management, mortgage servicing, default servicing, property preservation, REO asset management, or a related financial-services field.
  • Demonstrated experience investigating and resolving complex mortgage-servicing, field-services, operational, or client-escalation matters.
  • Working knowledge of mortgage default servicing practices, including property preservation, inspections, bids, work orders, vendor management, quality control, REO, conveyance, and servicing timelines.
  • Ability to interpret client contracts, SLAs, scorecards, operating procedures, investor requirements, and exception reports.
  • Strong proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and other client-relationship or workflow-management systems.
  • Experience preparing client-facing performance reports, executive summaries, corrective-action plans, and business-review presentations.
  • Ability to manage confidential borrower, property, client, and company information with appropriate discretion.
Physical Requirements
  • Ability to remain in a stationary position for approximately 50% or more of the workday.
  • Ability to operate computers, keyboards, telephones, and standard office equipment.
  • Ability to move short distances within an office environment.
  • Ability to occasionally lift or carry materials weighing up to 25 pounds.
Key Competencies
  • Client relationship and account management
  • Mortgage-servicing and default-services knowledge
  • Complaint and escalation management
  • Root-cause analysis and corrective-action planning
  • Data analysis and performance reporting
  • Clear written and verbal communication
  • Cross-functional collaboration and influence
  • Organization, prioritization, and follow-through
  • Sound judgment and problem-solving
  • Adaptability in a deadline-driven environment
  • Professionalism, accountability, and attention to detail
Typical Performance Metrics
  • Client retention and relationship health
  • Compliance with client SLAs and contractual performance standards
  • Initial response time and average complaint-resolution time
  • Percentage of escalations resolved by the committed due date
  • Reduction in repeat complaints and recurring root causes
  • Accuracy and timeliness of client reporting
  • Reduction in aging work orders, bids, exceptions, and unresolved action items
  • Client scorecard, audit, and quality-control results
  • Completion and effectiveness of corrective-action plans
  • Client satisfaction and overall confidence in AREMCO's service delivery
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