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Rental Car Associate Jobs in Raleigh, NC (NOW HIRING)

Hertz

Customer Service Associate

Raleigh, NC · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Rental car experience a plus. Excellent customer service skills. Excellent oral and written ...

Hertz

Customer Service Associate

Raleigh, NC · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Rental car experience a plus. Excellent customer service skills. Excellent oral and written ...

Extra Space

Assistant Store Manager

Durham, NC

$15 - $16/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Wake Forest, NC

$15 - $16/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Raleigh, NC · On-site

$15.25 - $16.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

BluePearl

Emergency Veterinarian

Cary, NC · On-site

Additional Associate Discounts : pet supplies, Royal Canin pet food, Mars candy products, cell phone, car purchase, car rental, travel, and more. * Annual company store allowance . * FREE membership ...

BluePearl Pet Hospitals

Emergency Veterinarian

Cary, NC · On-site

Additional Associate Discounts: pet supplies, Royal Canin pet food, Mars candy products, cell phone, car purchase, car rental, travel, and more. * Annual company store allowance. * FREE membership to ...

All JobsRental Car Associate JobsRental Car Associate Jobs in Raleigh, NC

Rental Car Associate information

See Raleigh, NC salary details

$8

$16

$20

How much do rental car associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for rental car associate in Raleigh, NC is $16.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What does a rental car associate do?

A Rental Car Associate is responsible for assisting customers with renting vehicles, processing rental agreements, inspecting vehicles before and after rentals, and providing exceptional customer service. They help customers choose the right vehicle for their needs, explain rental policies, and handle payments and paperwork. Additionally, Rental Car Associates may also clean and prepare vehicles, coordinate reservations, and address any issues or concerns customers may have during the rental process.

What are the key skills and qualifications needed to thrive as a rental car associate, and why are they important?

To thrive as a Rental Car Associate, you generally need customer service experience, attention to detail, and a valid driver’s license. Familiarity with rental management software, reservation systems, and basic office equipment is typically required. Strong interpersonal skills, problem-solving, and adaptability help you handle diverse customer needs and resolve issues efficiently. These skills ensure smooth transactions, customer satisfaction, and effective operations in a fast-paced rental environment.

What are some common challenges faced by rental car associates, and how can they be managed effectively?

Rental Car Associates often face challenges such as managing high customer volumes during peak travel times, handling unexpected vehicle issues, and meeting tight turnaround deadlines for cleaning and preparing cars. Effective time management and strong communication skills are key to handling these situations. Collaborating closely with maintenance and cleaning teams, as well as maintaining a calm, customer-focused attitude, helps associates provide excellent service even during busy periods.

What is a rental car associate?

A rental car associate is a customer service professional who assists customers with renting vehicles, processes transactions, and ensures the vehicles are ready and maintained. They often work at rental locations, handle reservations, and may perform basic vehicle inspections and cleaning. Good communication skills and attention to detail are important for this role.

How much do rental car associates get paid?

Rental car associates typically earn an hourly wage ranging from $10 to $15, with some positions offering additional benefits or bonuses based on performance. Pay rates can vary depending on location, experience, and the employer, and the role often requires customer service skills and familiarity with rental systems.
What are popular job titles related to Rental Car Associate jobs in Raleigh, NC? For Rental Car Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Rental Car Associate jobs in Raleigh, NC look for? The top searched job categories for Rental Car Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Rental Car Associate jobs? Cities near Raleigh, NC with the most Rental Car Associate job openings:
Rental Car Associate jobs near you
Infographic showing various Rental Car Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,329 per year, or $16 per hour.

Customer Service Associate

Hertz

Raleigh, NC • On-site

$18/hr

Other

Re-posted 16 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description


The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $18.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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