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Remote Zoom Jobs in Toronto, ON (NOW HIRING)

Connection Inc.

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Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON · Remote

CA$50K - CA$60K/yr

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to ... for client Zoom calls ✅ Organized, proactive, and tech-savvy Tools You'll Use HighLevel ...

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Remote Zoom information

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$12

$28

$63

How much do remote zoom jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote zoom in Toronto, ON is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $32.12 per hour, depending on experience, location, and employer.

What is a remote zoom job?

A Remote Zoom job is a position that allows employees to work from home or any location while using Zoom for communication and collaboration. These roles rely on video conferencing, screen sharing, and chat features to connect with teams and clients. Common Remote Zoom jobs include customer support, virtual assistance, teaching, and project management. Effective communication and a stable internet connection are essential for success in this type of job.

What are the key skills and qualifications needed to thrive as a remote zoom support specialist, and why are they important?

To thrive as a Remote Zoom Support Specialist, you need a strong understanding of video conferencing technology, troubleshooting skills, and solid communication abilities, often supported by technical certifications or IT experience. Familiarity with Zoom's platform, related hardware, helpdesk ticketing systems, and remote support tools is typically required. Excellent customer service, patience, and problem-solving aptitude make someone stand out in this position. These skills ensure users receive timely and effective support, minimizing disruptions and maximizing productivity in virtual environments.

What are some common challenges faced by professionals working in a remote zoom-based role, and how can they be addressed?

Professionals in remote Zoom-based roles often encounter challenges such as maintaining clear communication, managing time zone differences, and combating feelings of isolation. To address these, it's important to establish regular check-ins, use collaborative tools for project tracking, and set clear expectations for response times. Building rapport through virtual team-building activities and creating a dedicated workspace can also help foster a sense of connection and productivity.

What is the difference between Remote Zoom vs Remote Customer Support?

AspectRemote ZoomRemote Customer Support
Required CredentialsVideo conferencing skills, basic technical knowledgeCustomer service experience, communication skills
Work EnvironmentVirtual meetings, online collaborationCustomer interaction via chat, email, or calls
Employer & Industry UsageTech, education, corporate sectorsRetail, tech, service industries
Common Search & ComparisonRemote ZoomRemote Customer Support

Remote Zoom involves facilitating virtual meetings and webinars, focusing on technical and presentation skills. Remote Customer Support centers on assisting customers through various communication channels, emphasizing communication and problem-solving skills. While both roles are remote and require strong communication, Remote Zoom is more technical and presentation-oriented, whereas Remote Customer Support is customer service-focused.

What job categories do people searching Remote Zoom jobs in Toronto, ON look for?

The top searched job categories for Remote Zoom jobs in Toronto, ON are:

Remote Zoom jobs near you

Remote Customer Success & Support Specialist (HighLevel Required)

Connection Inc.

Hamilton, ON • Remote

CA$50K - CA$60K/yr

Full-time

Posted 3 days ago

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Job description

Job Description
Do you love helping people, building strong client relationships, and delivering exceptional customer service? Have you worked in a digital marketing or mortgage environment?

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to deliver a world-class client experience and help our clients succeed.

What You'll Do

  • Respond to inbound client support requests (FreshDesk)
  • Support Clients in cutting-edge AI technology (we train you)
  • Make proactive outbound client check-ins via phone, SMS, and email
  • Support clients inside HighLevel, including onboarding, workflows, and automations
  • Help build customer "delight" and follow-up sequences
  • Communicate internally via Slack

Required Experience
✅ HighLevel experience (REQUIRED)
✅ Strong communication, written and verbal
✅ Confident on camera for client Zoom calls
✅ Organized, proactive, and tech-savvy


Tools You'll Use
HighLevel, FreshDesk, Google Workspace, Zoom, Slack, Canva, Facebook, Claude, Open-AI


Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.