ZipRecruiter

Log In

2

Remote Xfinity Jobs in Salem, MA (NOW HIRING)

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

previous page

Showing results 21-24

All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Salem, MA

Remote Xfinity information

See Salem, MA salary details

$22.4K

$52.4K

$78.7K

How much do remote xfinity jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote xfinity in Salem, MA is $52,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $65,600.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote Xfinity customer service representative?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a remote Xfinity customer service representative?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Salem, MA? For Remote Xfinity jobs in Salem, MA, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Salem, MA look for? The top searched job categories for Remote Xfinity jobs in Salem, MA are:
What cities near Salem, MA are hiring for Remote Xfinity jobs? Cities near Salem, MA with the most Remote Xfinity job openings:
Remote Xfinity jobs near you
Infographic showing various Remote Xfinity job openings in Salem, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $52,416 per year, or $25.2 per hour.

Virtual Consumer Service Representative

Lifetime Brands

Medford, MA • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Join the Consumer Service Team at Lifetime Brands
Are you passionate about providing exceptional customer service and helping customers find
solutions? Join the Lifetime Brands Customer Service team supporting innovative brands
including Taylor USA, Rabbit Wine, Chef'n and PlanetBox. This is a full-time, fully remote
opportunity.
Position Summary
As a Consumer Service Representative, you will be the voice of our brands, assisting customers
through phone, email, and other communication channels. By actively listening to customer
needs and providing timely, accurate solutions, you will help ensure every interaction reflects
the quality and reputation of our brands.
You will assist customers with order inquiries, shipment tracking, product information,
warranty questions, replacements, returns, and general service requests while delivering a
positive and professional experience.
Essential Responsibilities
  • Respond to incoming customer inquiries via phone, email, and other communication

channels in a courteous, professional, and timely manner.
  • Assist customers with order placement, order status, shipment tracking, product

information, warranty claims, replacements, returns, and general service inquiries.
  • Research and resolve customer issues by utilizing multiple order management systems,

CRM platforms, carrier websites, and internal resources.
  • Accurately document customer interactions and resolutions within company systems.
  • Build customer confidence by providing knowledgeable, empathetic, and solution-

oriented support.
  • Maintain productivity and quality standards while meeting individual and team

performance goals.
  • Perform other administrative and operational duties as assigned.

Qualifications
  • Education- HS or equivalent
  • 2-3 years of experience in a call center environment preferred
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with a passion for helping others.
  • Critical thinking and problem-solving skills with exceptional attention to detail.
  • Ability to effectively manage multiple systems and applications while assisting

customers.
  • Comfortable working independently in a remote environment while collaborating with a

virtual team.
About Lifetime Brands
Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: *All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans *Flexible Spending Accounts for Health and Dependent Care *Short-Term Disability & Long-Term Disability *Company Paid Basic Life and Accidental Death & Dismemberment Insurance *Eligibility in the Company's 401K plan, after 90 days of employment *Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions *10 Company Paid Holidays *Employee Product Discounts *Tuition Assistance *Employee Assistance Program *Volunteer Opportunities- 4 hours of paid optional volunteer time (annually) *Seattle, WA based employees are provided with commute trip reduction incentives *Benefits are offered to employees who work 30 hours or more In addition to the above, we offer voluntary benefits.
Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.

Apply