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Remote Xfinity Jobs in Fall River, MA (NOW HIRING)

Axelon

Remote Customer Service Rep

Warwick, RI · Remote

$20/hr

Job Opportunity Max pay rate: $20 Per Hour Location: Warwick, RI for training and nesting Start Date: 1/5/2026 Training Hours: 8:30am - 5:00pm Monday - Friday EST Post-training Hours: 8:00am - 6:00pm ...

Hello Sunshine Travels

Customer Service

Taunton, MA · Remote

$16.50 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Sungevity

In Home Sales Consultant - Retail

Somerset, MA · On-site +1

Second, we are a technology-led business, well known for inventing Remote Solar Design, and leading the solar industry with software innovations that make going solar easier and cheaper. And finally ...

All JobsXfinity JobsRemote Xfinity JobsRemote Xfinity Jobs in Fall River, MA

Remote Xfinity information

See Fall River, MA salary details

$20.6K

$48.2K

$72.3K

How much do remote xfinity jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote xfinity in Fall River, MA is $48,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $60,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xfinity Customer Service Representative, and why are they important?

To thrive as a Remote Xfinity Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, typically supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and Xfinity's internal systems is also essential. Outstanding patience, adaptability, and active listening skills help you build rapport and effectively resolve customer concerns from a remote environment. These skills are crucial for delivering excellent customer experiences, maintaining service quality, and meeting performance targets while working remotely.

What is the difference between Remote Xfinity vs Remote Comcast Customer Service Representative?

AspectRemote XfinityRemote Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, virtual supportHome-based, flexible hours, virtual support
Employer & Industry UsageComcast/Xfinity, telecommunications and cable servicesComcast/Xfinity, telecommunications and cable services
Common Search & ComparisonRemote XfinityRemote Comcast Customer Service Representative

Both Remote Xfinity and Remote Comcast Customer Service Representative roles involve providing customer support for telecommunications services from home. They require similar credentials, work environments, and are used interchangeably by employers within the same industry. The main difference lies in the job title used by different job postings, but the roles and responsibilities are largely equivalent.

What is a Remote Xfinity job?

A Remote Xfinity job refers to a position with Comcast Xfinity that allows employees to work from home or another location outside of a traditional office. These roles can include customer service, technical support, sales, or other positions that can be performed virtually. Remote Xfinity jobs typically require a reliable internet connection, strong communication skills, and the ability to use online tools and software to assist customers or complete tasks. Working remotely gives employees flexibility but also requires self-motivation and effective time management.

How does working remotely as an Xfinity customer service representative differ from in-office roles in terms of daily responsibilities and team collaboration?

As a remote Xfinity customer service representative, you will handle customer inquiries, troubleshoot service issues, and resolve billing questions primarily through digital channels such as phone, chat, or email. While you won't be in a physical office, you'll use collaboration tools like instant messaging, video calls, and shared knowledge bases to stay connected with your team and supervisors. Regular virtual team meetings and ongoing training sessions are common, ensuring you remain well-supported and informed about new products or policies. Effective communication and self-motivation are essential, as you'll need to manage your schedule and maintain productivity without direct in-person supervision.
What are popular job titles related to Remote Xfinity jobs in Fall River, MA? For Remote Xfinity jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Remote Xfinity jobs in Fall River, MA look for? The top searched job categories for Remote Xfinity jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Remote Xfinity jobs? Cities near Fall River, MA with the most Remote Xfinity job openings:
Remote Xfinity jobs near you
Infographic showing various Remote Xfinity job openings in Fall River, MA as of June 2026, with employment types broken down into 3% Locum Tenens, 1% Internship, 2% As Needed, 3% Full Time, 90% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Remote Customer Service Representative (Michigan residents)

Morley

Carolina, RI • Remote

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Morley Companies rating

7.4

Company rating: 7.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

181st of 427 rated business services

Job description

About the Role

Location: Remote – Michigan residents

Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act as a liaison between car owners and the dealership service team to assist with after-sales concerns.

This role runs at a high pace. You’ll be in a call queue for most of your shift, following defined steps and documenting each interaction. You’ll do best if you like routine, clear expectations and staying focused through consistent customer conversations.

Automotive knowledge isn’t required.

What to Expect Day to Day

  • Steady call volume: You’ll take calls consistently throughout the day. Downtime between calls is limited.
  • Emotionally demanding moments: You’ll support customers through a range of feelings, questions and situations, bringing patience, empathy and professionalism to every interaction.
  • Monitored environment: Calls may be recorded, and work is monitored for quality and compliance.
  • Repetitive by design: You’ll have similar conversations many times throughout the day and follow the same process repeatedly.
  • Set schedules: Schedules are assigned and flexibility is limited. This role is best suited for someone who values consistency and reliability. Schedules change each quarter based off of performance and/or business needs within our hours of operation.
  • Multitask during calls: While on the phone, you’ll need to access and navigate multiple systems and resources to research requests and resolve cases.
  • Documentation is part of the work: You’ll research and record details accurately during and after each contact.
  • Multiple channels: Phone is the primary channel, with chat, email and other communications used as needed.

People who tend to do well in this role stay steady, patient and emotionally regulated over time, even when the work is repetitive and the pace is fast.

What You’ll Do

  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
  • Use web-based tools and internal systems to research questions and requests
  • Document each interaction clearly and accurately
  • Manage assigned cases from start to resolution by following defined steps and completing required actions

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

These essential skills are required to handle back-to-back customer conversations and document accurately:

  • Excellent written and verbal communication
  • Empathy and dependability
  • Able to efficiently multitask
  • Comfort using a computer and the web (you’ll switch between systems and browser tabs throughout the day)
  • Comfortable using AI tools and resources
  • Typing speed of at least 25 words per minute (Take a free typing test here: www.typingtest.com)

Eligibility Requirements

You’ll need to meet these requirements to be considered for the role.

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • 3+ years of customer service experience (call center, retail, restaurant/fast food, hotel or any role where you regularly worked with customers)
  • Availability to work shifts within our hours of operation:
    • Monday-Saturday
    • 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific)
  • Ability to stick to your schedule reliably. Some queues are time-sensitive, so consistent attendance and on-time logins matter.

Remote Work Requirements

This is a remote role, but it’s still a structured contact center environment. Your setup has to support uninterrupted work.

  • Michigan resident
  • Secluded, distraction-free workspace
  • Internet requirements:
    • High-speed internet from a wired provider (cable or fiber)
    • Your computer must be connected to your modem/router using an Ethernet cable
    • Wireless, 5G and satellite internet aren’t supported

The Remote Experience

Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


(direct link to video: https://mrly.info/h4b)


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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