ZipRecruiter

Log In

2

Remote Worldwide Customer Service Jobs in Rome, NY

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence. Job Requirements and Responsibilities:

previous page

Showing results 41-60

All JobsWorldwide Customer Service JobsRemote Worldwide Customer Service JobsRemote Worldwide Customer Service Jobs in Rome, NY

Remote Worldwide Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do remote worldwide customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote worldwide customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a remote worldwide customer service?

A Remote Worldwide Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from any location globally. These roles typically require strong communication skills, problem-solving abilities, and a reliable internet connection. Companies may offer flexible schedules, but availability across different time zones can be necessary to support international customers.

What are the key skills and qualifications needed to thrive in remote worldwide customer service?

To thrive as a Remote Worldwide Customer Service representative, you need strong communication skills, proficiency in handling customer inquiries across diverse cultures, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and online communication tools like Zendesk or Salesforce is often required. Outstanding problem-solving abilities, patience, and cultural sensitivity are soft skills that truly set candidates apart. These skills are essential for providing seamless, high-quality support to customers around the globe and maintaining positive brand reputation in a remote, digital environment.

What are some common challenges faced in remote worldwide customer service, and how are they managed?

One of the main challenges in a remote worldwide customer service role is working with customers from different time zones and cultural backgrounds, which requires flexibility and adaptability. Representatives may also need to manage multiple communication channels and juggle a high volume of inquiries while ensuring prompt and accurate responses. Many companies address these challenges by providing comprehensive training, access to a supportive virtual team environment, and tools for efficient communication and workflow management. Additionally, ongoing feedback and collaboration with team leads help ensure continuous improvement and job satisfaction.

What are popular job titles related to Remote Worldwide Customer Service jobs in Rome, NY?

For Remote Worldwide Customer Service jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote Worldwide Customer Service jobs in Rome, NY look for?

The top searched job categories for Remote Worldwide Customer Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote Worldwide Customer Service jobs?

Cities near Rome, NY with the most Remote Worldwide Customer Service job openings:

Remote Worldwide Customer Service jobs near you
Infographic showing various Remote Worldwide Customer Service job openings in Rome, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Senior Workers Compensation Claims Adjuster - NY

Gallagher

Syracuse, NY • Remote

$65K - $84K/yr

Full-time

Re-posted 5 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

  • Claims Background: workers compensation lost time, indemnity experience
  • Jurisdictions: NY
  • Licenses: NY
  • Location: This role is eligible for fully remote work

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file

About You

As a key member of our experienced Claims Adjuster team, you will:

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants 

Required Qualifications: 

  • High School Diploma
  • Minimum of 5 years related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of accepted industry standards and practices
  • Computer experience with related claims and business software

Desired:

  • Bachelor's Degree

#LI-REMOTE

#LI-KQ1

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

As a key member of our experienced Claims Adjuster team, you will:

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants 

Required Qualifications: 

  • High School Diploma
  • Minimum of 5 years related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of accepted industry standards and practices
  • Computer experience with related claims and business software

Desired:

  • Bachelor's Degree

#LI-REMOTE

#LI-KQ1

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Arthur J. Gallagher & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply