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Remote Working Typing Jobs in Massachusetts (NOW HIRING)

Xantrion

IT Support Engineer (Remote - Boston)

MA · On-site +1

$60K - $65K/yr

Experience working constructively in a team-oriented, collaborative environment. * Ability to ... Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry ...

Dlapiper

EGVC Attorney (Professional Track)

Boston, MA · On-site +1

... working at a computer for extended periods of time, including on-screen reading and typing ... Remote Disclaimer The purpose of this is to provide a concise statement of the work elements and to ...

Watts

Business Development Manager, East

Andover, MA · On-site +1

Working Conditions: This position is remote with approximately 60% travel to East Coast markets ... Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

Watts

Product Manager - HVAC

Andover, MA · On-site +1

We are at the forefront of innovation, working with cutting-edge technology to provide smart and ... This role is remote and is based in North Andover, MA. RESPONSIBILITIES AND DUTIES: * Accountable ...

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All JobsWorking Typing JobsRemote Working Typing JobsRemote Working Typing Jobs in Massachusetts

Remote Working Typing information

What are remote working typing jobs?

Remote working typing jobs are positions where individuals perform typing tasks, such as data entry, transcription, or document formatting, from a location outside a traditional office, usually from home. These roles typically require a reliable computer, internet connection, and good typing speed and accuracy. Many companies hire remote typists to handle administrative tasks, support content creation, or transcribe audio files. The flexibility of remote typing jobs makes them appealing to people seeking work-from-home opportunities.

What does a typical workday look like for someone in a remote working typing role?

A typical day for a remote working typing professional often involves receiving assignments such as transcribing audio, entering data, or formatting documents from clients or supervisors via email or project management platforms. You’ll likely spend most of your time typing, proofreading, and ensuring accuracy in your work. Communication with team members or clients is usually handled through messaging apps or video calls, and deadlines can vary depending on workload. Flexibility and self-discipline are key, as you’ll manage your own schedule while meeting productivity and quality expectations.

What are the key skills and qualifications needed to thrive as a Remote Working Typist, and why are they important?

To thrive as a Remote Working Typist, you need fast and accurate typing skills, strong attention to detail, and proficiency in written English, often supported by a high school diploma or equivalent. Familiarity with word processing software like Microsoft Word or Google Docs and experience with online collaboration tools are typically required. Excellent time management, reliability, and the ability to communicate clearly set standout typists apart. These skills ensure high-quality, error-free work delivered on tight deadlines in a remote environment.

What is the difference between Remote Working Typing vs Data Entry Clerk?

AspectRemote Working TypingData Entry Clerk
CredentialsBasic computer skills, typing proficiencyBasic computer skills, typing proficiency
Work EnvironmentRemote, home-basedOffice or remote
Industry UsageFreelance, online platformsCorporate, administrative settings
Common Search IntentRemote typing jobs, online data entryData entry jobs, clerical work

Remote Working Typing generally refers to flexible, online typing tasks that can be performed from anywhere, often freelance or gig-based. Data Entry Clerk typically involves more structured, office-based or remote administrative roles within organizations. While both require typing skills and basic computer knowledge, Remote Working Typing emphasizes flexibility and online platforms, whereas Data Entry Clerk roles are often part of larger administrative teams.

What are popular job titles related to Remote Working Typing jobs in Massachusetts? For Remote Working Typing jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Working Typing jobs in Massachusetts look for? The top searched job categories for Remote Working Typing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Working Typing jobs? Cities in Massachusetts with the most Remote Working Typing job openings:
Remote Working Typing jobs near you
IT Support Engineer (Remote - Boston)

IT Support Engineer (Remote - Boston)

Xantrion

MA • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position!
This role is fully remote. Shift time is 9am-6pm Pacific Time.
Primary Purpose and Function
The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution.
Essential Functions and Responsibilities
Customer Facing
  • Provide front line phone coverage, and participate in various call center groups
  • Provide on-site assistance to clients within your local geography, if applicable
  • Provide excellent customer service to Xantrion's client base.
  • Provide technical support as assigned for issues related to computer systems, software, and hardware.
  • Log and track support requests in ConnectWise.
  • Prioritize and/or escalate tickets as required to ensure customer satisfaction.
  • Brief customers, as well as management, on the status of current resolution efforts.
  • Work with third party support providers when necessary.
  • Follow up with customers to ensure an issue has been resolved.

Administration
  • Submit semi-monthly timesheet and expense reports.
  • Attending scheduled training and meeting sessions.
  • Meet with your manager regularly to discuss opportunities and achievements.

Service Desk Duties
  • Ability to work a variable shift any time during Xantrion's business hours.
  • Perform audits of customer information and systems as necessary to ensure accuracy.
  • Take support tickets from the dispatcher.
  • Update and schedule service tickets until issues have been resolved or further escalated.
  • Perform other duties or special projects as assigned.

Position Requirements
Formal Education & Certification
  • Bachelor's degree from a four-year university or equivalent experience (not required)
  • Technical certificates are a plus.

Knowledge & Experience
  • Minimum of 3 years of technical support experience required
    • Some on-site technical support experience preferred.
  • Basic diagnostic and analytical skills.
  • Basic competency in the use and troubleshooting of MS Office products.
  • Experience using Windows 7, 10, and/or Mac OS.
  • Basic computer literacy across both hardware and software.
  • Ability to be proactive and able to take direction and establish ownership of issues through resolution.

Personal Attributes
  • Positive attitude.
  • Strong written, oral, and interpersonal communication skills.
  • Strong telephone presence with organized follow-up skills.
  • Ability to follow established operating procedures
  • Strong, service-oriented, customer-focused.
  • Strong attention to detail.
  • Experience working constructively in a team-oriented, collaborative environment.
  • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment.
  • Demonstrated interpersonal skills, able to foster strong relationships internally and externally.
  • Can follow directions, as well as apply judgment and be flexible as the situation warrants.

Performance Metrics
  • Manager and peer review of goal achievement.
  • Coachability, willingness to work as a member of a team.
  • Detailed ticket notes at every step of the resolution.
  • Appropriate amount of time is correctly coded per day.
  • Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks".
  • Internal and external customer satisfaction scores.
  • Ticket closure rate relative to peers.

Physical Demands
  • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort.
  • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain.
  • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision.
  • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills.
  • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease.
  • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain.
  • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity.
  • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed.
  • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds.
  • Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety.

Company Policy and Procedure Compliance
  • Follow and support company policies and procedures as well as all local, state, and federal laws.
  • Always maintain confidentiality of company and customer records and information.
  • Maintain a professional image, adhering to Xantrion's dress code.
  • Must have an existing cell phone (running current Android or iOS).
  • If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details.

When Working Remote
  • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing.
  • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private.
  • Must use Xantrion-provided PC and headset to execute job functions.
Benefits
  • Salary range $60K - $65K; depending on experience.
  • 100% of medical, dental, and vision for you and your family.
  • 401K with company match up to 4% of salary.
  • Certification reimbursement and annual training budget.
  • 17 Days PTO per year in addition to paid training days.
  • Bonuses for referring new clients or employees.

Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.

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