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Remote Working Customer Service Jobs in Florence, SC

Liveops

Remote Customer Service Agent

Florence, SC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

HMG Careers

Remote Sales Specialist

Florence, SC · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

Reid Agency

Remote Entry Level Sales Rep

Florence, SC · Remote

$500 - $30K/wk

Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ... remote Entry Level Sales Rep position. Benefits Excellent Income Opportunity Bonuses Trips ...

InsuraTec

Sales Representative (Remote)

Florence, SC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Working Customer Service information

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How much do remote working customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote working customer service in Florence, SC is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Working Customer Service representative, and why are they important?

To thrive as a Remote Working Customer Service representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Strong time management, self-motivation, and empathy are vital soft skills for delivering effective service and building customer trust remotely. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

How do remote working customer service representatives stay connected and collaborate effectively with their teams?

Remote customer service representatives typically use a variety of digital tools—such as messaging platforms, video conferencing, and shared dashboards—to maintain close communication with their colleagues and supervisors. Regular team meetings, virtual trainings, and chat channels help foster a sense of teamwork and provide opportunities for sharing best practices or troubleshooting issues. While working remotely requires strong self-motivation, most companies provide structured support and clear guidelines to ensure remote agents remain engaged and aligned with team goals.

What is a remote working customer service representative?

A remote working customer service representative is a professional who assists customers with inquiries, issues, or complaints while working from a location outside of a traditional office, typically from home. They use various communication tools such as phone, email, chat, or social media to interact with customers. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote customer service representatives often enjoy flexible schedules and the ability to work from anywhere with a reliable internet connection.

What is the difference between Remote Working Customer Service vs Remote Working Technical Support?

AspectRemote Working Customer ServiceRemote Working Technical Support
Required CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical degrees or certifications
Work EnvironmentCustomer service centers, call centers, or home officesTechnical support centers, IT departments, or home offices
Employer & Industry UsageRetail, telecom, banking, hospitalityIT, software, hardware, telecommunications
Common Search & Comparison IntentUnderstanding roles, skills, and job requirementsTechnical skills, troubleshooting, and product knowledge

Remote Working Customer Service and Remote Working Technical Support share similarities in work environment and employer usage but differ mainly in required skills and certifications. Customer service roles focus on communication and problem-solving for general inquiries, while technical support requires technical expertise and troubleshooting skills. Both roles are vital in their industries and often sought by remote job seekers.

What are popular job titles related to Remote Working Customer Service jobs in Florence, SC? For Remote Working Customer Service jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Remote Working Customer Service jobs in Florence, SC look for? The top searched job categories for Remote Working Customer Service jobs in Florence, SC are:
What cities near Florence, SC are hiring for Remote Working Customer Service jobs? Cities near Florence, SC with the most Remote Working Customer Service job openings:
Remote Working Customer Service jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Florence, SC • Remote

$15 - $20/hr

Contractor

Posted 15 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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