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Remote Working Customer Service Jobs in Vermont (NOW HIRING)

Customer Service Representative (Remote - USA) Employer: Adecco Employment Type: Full-Time Location ... Candidates must be comfortable working independently, managing large amounts of data, and ensuring ...

New

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... working camera * Insurance license required or willingness to obtain one * Basic computer skills

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Remote Working Customer Service information

What is a remote working customer service representative?

A remote working customer service representative is a professional who assists customers with inquiries, issues, or complaints while working from a location outside of a traditional office, typically from home. They use various communication tools such as phone, email, chat, or social media to interact with customers. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools. Remote customer service representatives often enjoy flexible schedules and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote working customer service representative?

To thrive as a Remote Working Customer Service representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Strong time management, self-motivation, and empathy are vital soft skills for delivering effective service and building customer trust remotely. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

How do remote working customer service representatives stay connected and collaborate effectively with their teams?

Remote customer service representatives typically use a variety of digital tools—such as messaging platforms, video conferencing, and shared dashboards—to maintain close communication with their colleagues and supervisors. Regular team meetings, virtual trainings, and chat channels help foster a sense of teamwork and provide opportunities for sharing best practices or troubleshooting issues. While working remotely requires strong self-motivation, most companies provide structured support and clear guidelines to ensure remote agents remain engaged and aligned with team goals.

What is the difference between Remote Working Customer Service vs Remote Working Technical Support?

AspectRemote Working Customer ServiceRemote Working Technical Support
Required CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical degrees or certifications
Work EnvironmentCustomer service centers, call centers, or home officesTechnical support centers, IT departments, or home offices
Employer & Industry UsageRetail, telecom, banking, hospitalityIT, software, hardware, telecommunications
Common Search & Comparison IntentUnderstanding roles, skills, and job requirementsTechnical skills, troubleshooting, and product knowledge

Remote Working Customer Service and Remote Working Technical Support share similarities in work environment and employer usage but differ mainly in required skills and certifications. Customer service roles focus on communication and problem-solving for general inquiries, while technical support requires technical expertise and troubleshooting skills. Both roles are vital in their industries and often sought by remote job seekers.

How to get hired for remote working customer service?

To get hired for a remote customer service role, candidates should have strong communication skills, experience with customer support tools like live chat or CRM software, and a reliable internet connection. Preparing a professional resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances of selection. Many employers also require a background check or training on company-specific procedures before hiring.

Who is the best company to work for remotely as a remote working customer service?

Several companies are recognized for offering strong remote customer service roles, including Amazon, Apple, and Salesforce, which provide flexible schedules, training, and remote work infrastructure. Job seekers should consider company reputation, benefits, and required skills such as communication and problem-solving when evaluating opportunities.

What are popular job titles related to Remote Working Customer Service jobs in Vermont?

For Remote Working Customer Service jobs in Vermont, the most frequently searched job titles are:

Remote Customer Service Representative

Adecco

Shelburne, VT • Remote

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Customer Service Representative (Remote – USA)

Employer: Adecco
Employment Type: Full-Time
Location: Fully Remote (United States Only)
Pay Rate: $19.23 per hour

Position Overview

Adecco is hiring a detail-oriented and technically proficient Customer Service Representative for a full-time, fully remote opportunity. This role involves processing, reviewing, auditing, and verifying information using proprietary software systems while ensuring accuracy and compliance with established procedures.

The ideal candidate will possess strong data entry, computer, Excel, and Microsoft Office skills, along with exceptional attention to detail and experience reviewing information for accuracy. Candidates must be comfortable working independently, managing large amounts of data, and ensuring work is completed accurately and efficiently.

Please Note: Candidates selected for consideration will be required to complete a KPH (Keystrokes Per Hour) Data Entry Assessment. Only candidates whose resumes clearly demonstrate the required skills and experience will be considered for submission.

Schedule & Training
  • Standard Hours: 8:30 AM - 5:00 PM Eastern Time
  • Rotational Shift: Following successful completion of a 90-day probationary period, employees will rotate into a later shift of 9:30 AM - 6:00 PM Eastern Time
  • Training: Conducted remotely; comprehensive training provided on proprietary software systems
Equipment
  • Company-provided computer and telephone equipment
Key Responsibilities
  • Process and verify information with a high degree of accuracy
  • Retrieve, analyze, review, and validate data and documentation
  • Audit records to ensure accuracy and compliance
  • Utilize proprietary software systems to complete updates and transactions
  • Enter and maintain accurate customer and account information
  • Maintain detailed records and supporting documentation
  • Communicate updates, discrepancies, and findings to appropriate internal departments
  • Provide prompt, accurate, and professional customer support
  • Ensure all work is completed with exceptional attention to detail
Required Skills & Qualifications
  • Previous data entry experience required
  • Strong computer proficiency with the ability to quickly learn new systems
  • Experience using Microsoft Office Suite, including Excel
  • Excellent attention to detail and accuracy
  • Prior auditing, quality review, or document verification experience preferred
  • Strong organizational and time-management skills
  • Ability to work independently in a fully remote environment
  • Strong written and verbal communication skills
  • Ability to multitask and meet deadlines in a fast-paced setting
Important Candidate Requirements

Adecco is specifically seeking candidates with:

  • Data entry experience
  • Strong computer skills
  • Microsoft Office proficiency
  • Excel experience
  • Exceptional attention to detail
  • Audit, quality review, or verification experience

Candidates must successfully complete a KPH Data Entry Assessment before being considered for submission.


Pay Details: $19.23 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.