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Remote Workflow Management Jobs in Gaithersburg, MD

Capital Bank

Mortgage Systems Administrator

Rockville, MD · On-site +1

$90K - $120K/yr

... workflow management, user access, and ongoing optimization. * Partner with Operations, Sales ... Working Arrangements * Full Time Remote Why Join Us? * Join a growing company with a culture that ...

ICF

Copywriter

Reston, VA · On-site +1

Remote within the United States. Candidates must be available to work hours aligned with the team ... Revision & Workflow Management: Participate in creative reviews and revise copy in response to ...

Beacon Talent

Remote Psychiatrist

Washington, DC · Remote

$150 - $200/hr

Comfort with telepsychiatry workflows and remote medication management * Active, unrestricted medical licensure in a minimum of three U.S. states * Professional working proficiency in Spanish ...

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All JobsWorkflow Management JobsRemote Workflow Management JobsRemote Workflow Management Jobs in Gaithersburg, MD

Remote Workflow Management information

What is remote workflow management?

Remote workflow management refers to the process of organizing, monitoring, and optimizing work tasks and processes for teams that operate outside of a traditional office environment. It involves using digital tools and software to coordinate tasks, communicate, and ensure productivity across distributed team members. Effective remote workflow management helps maintain project timelines, improve collaboration, and track progress regardless of where team members are located.

What are some common challenges faced in remote workflow management and how can they be addressed?

A common challenge in remote workflow management is maintaining clear communication and visibility across distributed teams. Without in-person interactions, it can be easy for tasks to fall through the cracks or for team members to feel disconnected. To address this, it's important to implement robust project management tools, establish regular check-ins, and set clear expectations for deliverables and deadlines. Fostering a culture of transparency and encouraging proactive updates also help ensure that workflows stay on track and everyone remains aligned.

What are the key skills and qualifications needed to thrive in remote workflow management, and why are they important?

To thrive in Remote Workflow Management, you need strong organizational skills, experience in project coordination, and typically a background in business administration or a related field. Familiarity with workflow automation tools like Asana, Trello, or Monday.com, and proficiency in collaboration platforms such as Slack or Microsoft Teams, are commonly required. Excellent communication, time management, and problem-solving abilities help professionals stand out in this role. These skills are crucial for maintaining productivity, ensuring seamless team collaboration, and effectively managing projects in a remote environment.

What is the difference between Remote Workflow Management vs Remote Project Coordinator?

AspectRemote Workflow ManagementRemote Project Coordinator
Primary RoleOversees and optimizes workflows across teams and projectsCoordinates project activities, schedules, and communication
Required SkillsProcess optimization, tools management, team collaborationCommunication, scheduling, stakeholder coordination
Work EnvironmentRemote, often across multiple departments or projectsRemote, focused on specific projects or client deliverables
Common CertificationsWorkflow management tools certifications, project management basicsProject management certifications like CAPM or PMP (optional)

Remote Workflow Management focuses on streamlining and overseeing entire workflows, ensuring efficiency across multiple projects. In contrast, Remote Project Coordinators handle specific project tasks, schedules, and communication. Both roles often work remotely within the same industry, but their responsibilities and skill sets differ significantly.

What are popular job titles related to Remote Workflow Management jobs in Gaithersburg, MD?

For Remote Workflow Management jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Remote Workflow Management jobs in Gaithersburg, MD look for?

The top searched job categories for Remote Workflow Management jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Remote Workflow Management jobs?

Cities near Gaithersburg, MD with the most Remote Workflow Management job openings:

Remote Workflow Management jobs near you
Infographic showing various Remote Workflow Management job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Mortgage Systems Administrator

Capital Bank

Rockville, MD • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Purpose

The Mortgage Systems Administrator is responsible for the administration, optimization, and user enablement of CBHL's mortgage technology platforms, Loan Operating (LOS) which is Encompass, Customer Relationship Management (CRM) platform (Candid) and Point of Sale (POS) system (Blend). This role serves as the subject matter expert for all systems. The role ensures efficient system utilization across the organization by onboarding new employees, providing ongoing training and support, maintaining data integrity, and continuously improving workflows to enhance loan operational efficiency, user experience, and sales productivity.

Position Responsibilities

  • Serves as the primary administrator and subject matter expert for the Encompass loan origination system, including system configuration, maintenance, workflow management, user access, and ongoing optimization.
  • Partner with Operations, Sales, Processing, Underwriting, Secondary, Compliance, and IT teams to identify process improvement opportunities and implement technology-driven solutions.
  • Administer and maintain the Candid CRM and Blend POS platforms, including user setup, permissions, and configuration
  • Lead onboarding for new employees, including system setup, training, and adoption support
  • Develop and deliver training materials, documentation, and live sessions for loan officers, processors, and operations staff
  • Serve as the primary internal point of contact for CRM and POS-related questions, troubleshooting, and issue resolution
  • Monitor system usage and adoption; identify gaps and implement improvements to drive engagement and efficiency
  • Maintain data integrity within CRM by auditing records, enforcing standards, and resolving discrepancies
  • Assist with regulatory and compliance-related system requirements, including implementation of investor, agency, and internal policy updates
  • Assist in the design and implementation of campaigns, pipelines, and automated communication within Candid
  • Support integration efforts between CRM, POS, LOS (e.g., Encompass), and other internal systems
  • Track and report on key metrics related to system usage, lead conversion, and operational efficiency
  • Stay current on system updates, enhancements, and industry best practices; recommend and implement improvements
  • Coordinate with vendors (Candid and Blend) for support, upgrades, and issue escalation

Minimum Education & Experience

  • Bachelor's degree in Business Administration, Finance, Information Systems, or related field preferred; equivalent combination of education and experience may be considered.  
  • 3+ years of experience administering mortgage technology platforms within the mortgage banking industry.  
  • Direct experience with CRM platforms and/or mortgage POS systems preferred
  • Experience onboarding or training employees on software systems
  • Strong understanding of residential mortgage workflows, including lead management through loan closing
  • Proven ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Technical Knowledge and Skills

  • Proficiency with CRM systems and POS platforms.
  • Working knowledge of Loan Origination Systems such as Encompass and system integrations
  • Strong understanding of mortgage sales pipelines, lead management, and borrower workflow
  • Ability to configure workflows, automation, and user settings within SaaS platforms
  • Data management skills, including maintaining accuracy, reporting, and basic analytics
  • Excellent troubleshooting and problem-solving abilities
  • Strong communication skills with the ability to train both technical and non-technical users
  • High level of organization and attention to detail

Compensation

  • Base Salary Range: $90,000 - $120,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description. 
  • Additional Compensation: This role will include a yearly annual target bonus based on individual performance.

Working Arrangements

  • Full Time Remote

Why Join Us?

  • Join a growing company with a culture that fosters an entrepreneurial spirit
  • Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? 
  • Company Contributions to your 401k - Regardless of your contribution
  • Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
  • Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities 

Apply