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Remote Workflow Management Jobs in Rhode Island (NOW HIRING)

Akido

EHR Training & Support Specialist

Cranston, RI · On-site +1

What you'll do * Healthcare Workflow Integration & Change Management * Assess current-state ... Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on ...

micro1 AI

Lawyer (Asset Management)

Providence, RI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... In this role, you will review, assess, and contribute to contract redlining workflows used to train ...

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Remote Workflow Management information

What are the key skills and qualifications needed to thrive in Remote Workflow Management, and why are they important?

To thrive in Remote Workflow Management, you need strong organizational skills, experience in project coordination, and typically a background in business administration or a related field. Familiarity with workflow automation tools like Asana, Trello, or Monday.com, and proficiency in collaboration platforms such as Slack or Microsoft Teams, are commonly required. Excellent communication, time management, and problem-solving abilities help professionals stand out in this role. These skills are crucial for maintaining productivity, ensuring seamless team collaboration, and effectively managing projects in a remote environment.

What are some common challenges faced in remote workflow management and how can they be addressed?

A common challenge in remote workflow management is maintaining clear communication and visibility across distributed teams. Without in-person interactions, it can be easy for tasks to fall through the cracks or for team members to feel disconnected. To address this, it's important to implement robust project management tools, establish regular check-ins, and set clear expectations for deliverables and deadlines. Fostering a culture of transparency and encouraging proactive updates also help ensure that workflows stay on track and everyone remains aligned.

What is the difference between Remote Workflow Management vs Remote Project Coordinator?

AspectRemote Workflow ManagementRemote Project Coordinator
Primary RoleOversees and optimizes workflows across teams and projectsCoordinates project activities, schedules, and communication
Required SkillsProcess optimization, tools management, team collaborationCommunication, scheduling, stakeholder coordination
Work EnvironmentRemote, often across multiple departments or projectsRemote, focused on specific projects or client deliverables
Common CertificationsWorkflow management tools certifications, project management basicsProject management certifications like CAPM or PMP (optional)

Remote Workflow Management focuses on streamlining and overseeing entire workflows, ensuring efficiency across multiple projects. In contrast, Remote Project Coordinators handle specific project tasks, schedules, and communication. Both roles often work remotely within the same industry, but their responsibilities and skill sets differ significantly.

What is remote workflow management?

Remote workflow management refers to the process of organizing, monitoring, and optimizing work tasks and processes for teams that operate outside of a traditional office environment. It involves using digital tools and software to coordinate tasks, communicate, and ensure productivity across distributed team members. Effective remote workflow management helps maintain project timelines, improve collaboration, and track progress regardless of where team members are located.
What are popular job titles related to Remote Workflow Management jobs in Rhode Island? For Remote Workflow Management jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Workflow Management jobs in Rhode Island look for? The top searched job categories for Remote Workflow Management jobs in Rhode Island are:
Remote Workflow Management jobs near you

EHR Training & Support Specialist

Akido

Cranston, RI • On-site, Remote

Other

Posted 26 days ago

Job description

The Opportunity

  • This is a critical role as RI Primary Care Medical Group continues to grow through acquisition.
  • Each newly acquired practice comes with its own workflows, staff habits, and legacy system experience. As we expand across multiple locations, clinical staff need a consistent, reliable training and support experience. This role would own the development and maintenance of training materials, ensure consistency across sites, and serve as an accessible frontline resource for staff.
  • This specialist would also support the integration and adoption of additional tools as we continue to expand our technology footprint.
    A visible, dedicated training and support presence signals to newly acquired staff that we take their experience seriously - directly supporting engagement and retention during periods of significant change.

What you'll do

  • Healthcare Workflow Integration & Change Management
    • Assess current-state workflows with stakeholders and staff to identify gaps and improvement opportunities
    • Design and implement updated workflows that integrate across departments, systems, and third-party partners with minimal disruption
    • Develop workflow documentation, process maps, and transition guides
    • Facilitate communication across practices, internal departments, and external partners to ensure alignment
    • Monitor post-implementation adoption and surface feedback to management
    EHR & Technology Training
    • Deliver on-site and virtual training for physicians, nurses, and support staff across a wide range of clinical and administrative systems
    • Develop training programs that connect system use to broader operational and clinical context
    • Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions
    • Assess end-user proficiency and provide follow-up training as needed
    • Create and maintain training materials, quick reference guides, tip sheets, and SOPs
    • Support adoption of emerging tools, including AI-assisted applications
    • Stay current on system updates and evolving best practices
    Clinical Systems Optimization
    • Support EHR and clinical system optimization to meet the needs of member practices
    • Assist with identifying and implementing new technology aligned with real-world workflows
    • Partner with the EHR Optimization Manager and cross-functional teams to drive continuous improvement
    End-User Support & Triage
    • Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on-site assistance
    • Triage, document, and escalate issues to IT, help desk, or vendor teams as appropriate
    • Log and track support interactions in the ticketing system to support trend identification
       
    Collaboration & Cross-Functional Engagement
    • Act as a liaison between practices and internal/external departments during transitions
    • Participate in relevant committees, workgroups, and project teams
    • Collaborate with the Lead Desktop Support Technician on hardware/software troubleshooting and new user onboarding

Who you are

  • Required
    • 2+ years in healthcare IT, EHR support, clinical training, or workflow optimization
    • Experience assessing and redesigning clinical or administrative workflows
    • Proven ability to deliver training across multiple systems in a healthcare setting
    • Strong communication, interpersonal, and problem-solving skills
    • Experience developing end-user documentation, workflow maps, and training materials
    • Ability to learn and train on new systems quickly
    • Comfortable supporting staff and leadership through operational transitions
    • Ability to manage competing priorities and travel to practice sites across Rhode Island
    Preferred
    • Associate's or Bachelor's degree in Healthcare, Health IT, Health Administration, or related field
    • Clinical background (MA, LPN, RN, or similar) strongly preferred
    • Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)
    • Familiarity with primary care operations and multi-site environments
    • Knowledge of HIPAA and healthcare data privacy standards
    • Experience in a physician group or healthcare management company

Physical Demands: Regular travel to practice sites across Rhode Island is required. A combination of remote, on-site, and office-based work applies depending on project needs.

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