Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
SSO Infrastructure Engineer (Puerto Rico)
Santa Isabel, PR · Remote
$96K - $127K/yr
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
SSO Infrastructure Engineer (Puerto Rico)
Santa Isabel, PR · Remote
$96K - $127K/yr
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Cloud Network Security Engineer (Puerto Rico)
Santa Isabel, PR · Remote
$94K - $128K/yr
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Cloud Network Security Engineer (Puerto Rico)
Santa Isabel, PR · Remote
$94K - $128K/yr
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Occupational Therapist (OT) - Bilingual Spanish Remote
Ponce, PR · Remote
$41 - $46/hr
... virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve ... They will work with a diverse caseload of patients, assessing their needs, developing treatment ...
Quick apply
Occupational Therapist (OT) - Bilingual Spanish Remote
Ponce, PR · Remote
$41 - $46/hr
... virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve ... They will work with a diverse caseload of patients, assessing their needs, developing treatment ...
Senior Transmission Line Engineer - Remote (Puerto Rico)
Ponce, PR · On-site +1
$102K - $140K/yr
Remote Puerto Rico Ready to make a difference? We are seeking a Senior Transmission Line Engineer ... Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office ...
Senior Transmission Line Engineer - Remote (Puerto Rico)
Ponce, PR · On-site +1
$102K - $140K/yr
Remote Puerto Rico Ready to make a difference? We are seeking a Senior Transmission Line Engineer ... Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office ...
Senior Transmission Line Engineer - Remote (Puerto Rico)
Caguas, PR · On-site +1
$101K - $139K/yr
Remote Puerto Rico Ready to make a difference? We are seeking a Senior Transmission Line Engineer ... Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office ...
Senior Transmission Line Engineer - Remote (Puerto Rico)
Caguas, PR · On-site +1
$101K - $139K/yr
Remote Puerto Rico Ready to make a difference? We are seeking a Senior Transmission Line Engineer ... Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office ...
You should be proactive, self-sufficient, and able to productively work out of your home without ... from an ABET certified college or University. * 2+ year of experience in distribution planning ...
You should be proactive, self-sufficient, and able to productively work out of your home without ... from an ABET certified college or University. * 2+ year of experience in distribution planning ...
Lead Substation Physical Engineer - Remote (Puerto Rico)
Ponce, PR · On-site +1
$100K - $132K/yr
Lead Substation PhysicalEngineer This position is fully remote and can be performed from your home ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
Lead Substation Physical Engineer - Remote (Puerto Rico)
Ponce, PR · On-site +1
$100K - $132K/yr
Lead Substation PhysicalEngineer This position is fully remote and can be performed from your home ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
Remote Call Center Representative - Puerto Rico
Cidra, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Cidra, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Ponce, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Ponce, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Corozal, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Corozal, PR · On-site +1
$11/hr
Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring a ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Work From Home information
See Santa Isabel, PR salary details
$13.87 - $15.70
5% of jobs
$15.70 - $17.54
10% of jobs
$19.28 is the 25th percentile. Wages below this are outliers.
$17.54 - $19.37
11% of jobs
$19.37 - $21.20
2% of jobs
$21.20 - $23.03
17% of jobs
The median wage is $24.87 / hr.
$23.03 - $24.87
5% of jobs
$24.87 - $26.70
10% of jobs
$26.70 - $28.53
11% of jobs
$29.28 is the 75th percentile. Wages above this are outliers.
$28.53 - $30.36
12% of jobs
$30.36 - $32.20
11% of jobs
$32.20 - $34.03
7% of jobs
$13
$24
$34
How much do remote work from home jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for remote work from home in Santa Isabel, PR is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $29.90 per hour, depending on experience, location, and employer.
What is remote work from home?
Remote work from home refers to a work arrangement where employees perform their job duties outside of a traditional office setting, typically from their own residence. This model leverages technology such as computers, internet connectivity, and collaboration tools to allow workers to communicate and complete tasks virtually. Remote work can offer greater flexibility, improve work-life balance, and reduce commuting time. Many companies now offer fully remote positions or hybrid options to accommodate this growing trend.
What are the qualifications to get a remote work from home job?
Qualifications to get a remote work from home job vary widely. Some large traditional companies now offer work-from-home remote options for employees, and many online and tech startup companies also offer remote, home-based work when an employee cannot relocate to a city. If you do virtual work in proofreading, translation, or freelance journalism, you may need to be able to travel for work frequently and translate another language into English. If you develop websites or apps, you need a bachelor's degree in computer science or closely related subject. Strong time management skills and good verbal and written communication are important regardless of the position.
What are some common challenges remote work from home employees face, and how can they be addressed?
Remote work-from-home employees often encounter challenges such as staying motivated, managing distractions, and maintaining clear communication with their teams. Establishing a dedicated workspace, setting a structured daily routine, and utilizing collaboration tools can help mitigate these issues. Regular check-ins with managers and colleagues also foster connection and ensure alignment on projects. Being proactive about work-life balance and time management is key to thriving in a home-based role.
What is the difference between Remote Work From Home vs Customer Service Representative?
| Aspect | Remote Work From Home | Customer Service Representative |
|---|---|---|
| Credentials | Varies; often includes communication skills, basic tech knowledge | High school diploma or equivalent; customer service skills |
| Work Environment | Home office or remote setup | Home or call center environment |
| Industry Usage | Across many industries including tech, sales, support | Primarily in retail, telecom, and service sectors |
| Common Search Intent | Remote jobs, work from home opportunities | Customer support roles, call center jobs |
Remote Work From Home and Customer Service Representative roles often overlap in work environment and skills. While remote work can encompass various job types, customer service roles specifically focus on client support. Understanding these differences helps job seekers find the right opportunities aligned with their skills and preferences.
More about Remote Work From Home jobs
What cities near Santa Isabel, PR are hiring for Remote Work From Home jobs?
Cities near Santa Isabel, PR with the most Remote Work From Home job openings:
Full-time
Medical, Life, Retirement
Re-posted 23 days ago
Key responsibilities
Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.
Monitor discovery health, troubleshoot failed or incomplete discovery patterns, and support reconciliation activities to maintain trusted CI records.
Partner with various teams to validate CI attributes, relationships, and lifecycle status, and support compliance and process documentation efforts.
Collins Aerospace rating
8.4
Based on 251 frontline employees who took The Breakroom Quiz
32nd of 72 rated aerospace companies
Job description
Date Posted:
2026-08-25Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The IT Configuration Management Analyst is responsible for executing daily operational activities supporting the accuracy, completeness, and reliability of Configuration Management Database (CMDB) data within the ServiceNow platform. This role performs hands-on stewardship activities including discovery monitoring, reconciliation support, CI lifecycle maintenance, data quality remediation, and troubleshooting integration or discovery issues. The analyst operates within an enterprise Configuration Management framework and collaborates with domain teams, discovery engineers, asset management, observability, and service owners to ensure configuration data supports operational stability, incident response, and compliance reporting.
What You Will Do
-
Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.
-
Monitor discovery health and troubleshoot failed or incomplete discovery patterns across configuration item (CI) classes.
-
Reconcile CMDB data from authoritative sources and remediate data quality issues to maintain trusted CI records.
-
Partner with infrastructure, network, application, security, asset management, and ITSM teams to validate CI attributes, relationships, and lifecycle status.
-
Monitor CMDB dashboards, trust scores, reconciliation rules, and governance metrics to ensure compliance with data stewardship standards.
-
Support onboarding of new data sources by validating integrations, reviewing Identification and Reconciliation Engine (IRE) rules, and ensuring adherence to authoritative source principles.
-
Conduct impact analysis, relationship validation, and class modeling to align CMDB structure with CSDM standards and enterprise architecture frameworks.
-
Document process updates, support continuous improvement initiatives, and maintain audit-ready evidence for compliance requirements including NIST, CMMC, and SOX.
-
Ensure the CMDB remains a trusted operational foundation supporting incident, problem, change, asset, security, and observability functions across the organization.
-
This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
-
University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
-
3+ years Configuration Management, IT operations, service management, or platform administration experience
-
Hands-on experience with ServiceNow CMDB and Discovery
-
Experience with infrastructure technologies (servers, network, storage, cloud)
-
Experience troubleshooting technical workflows or integrations
Qualifications We Prefer
-
Strong analytical and data quality mindset
-
ServiceNow Certified System Administrator
-
Familiarity with Identification and Reconciliation Engine (IRE)
-
Exposure to CMDB data models and service modeling concepts
-
Experience supporting audit or compliance evidence collection
-
Knowledge of ITIL Configuration Management practices
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
What Collins Aerospace employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Collins Aerospace
Sourced by ZipRecruiter
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2018