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Remote Work From Home Customer Service Insurance Jobs in Naperville, IL

HMG Careers

Remote Customer Service and Sales

Elgin, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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$24.5K

$52.5K

$95.9K

How much do remote work from home customer service insurance jobs pay per year?

As of May 28, 2026, the average yearly pay for remote work from home customer service insurance in Naperville, IL is $52,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Work From Home Customer Service Insurance representative, and why are they important?

Success in a Remote Work From Home Customer Service Insurance role requires strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some employers preferring prior insurance or customer service experience. Familiarity with CRM software, call center platforms, and knowledge of insurance products or relevant certifications (such as a state insurance license) are often necessary. Excellent time management, empathy, and the ability to work independently help individuals excel in a remote environment. These skills ensure efficient resolution of customer inquiries and claims, help build trust, and maintain high service standards without direct in-person supervision.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be managed?

Remote customer service representatives in insurance often face challenges such as maintaining clear communication with clients, handling sensitive information securely, and managing workloads independently. To address these, it's important to establish a dedicated, distraction-free workspace and use secure communication tools as mandated by the company. Regular check-ins with supervisors and team members help foster collaboration and ensure you stay updated on policies and procedures. Additionally, leveraging company training resources can help improve product knowledge and confidence when assisting customers.

What is a Remote Work From Home Customer Service Insurance job?

A Remote Work From Home Customer Service Insurance job involves assisting customers with their insurance policies, claims, billing, and general inquiries through phone, email, or chat, all while working from a home office. These professionals represent insurance companies and help resolve customer issues, explain policy details, and process requests. The role requires strong communication skills, a customer-focused attitude, and the ability to work independently using digital tools.
What are popular job titles related to Remote Work From Home Customer Service Insurance jobs in Naperville, IL? For Remote Work From Home Customer Service Insurance jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Work From Home Customer Service Insurance jobs in Naperville, IL look for? The top searched job categories for Remote Work From Home Customer Service Insurance jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Remote Work From Home Customer Service Insurance jobs? Cities near Naperville, IL with the most Remote Work From Home Customer Service Insurance job openings:
Remote Work From Home Customer Service Insurance jobs near you
Customer Service Representative I (Remote - Part Time - Weekends)

Customer Service Representative I (Remote - Part Time - Weekends)

AdvaCare Systems

Chicago, IL • On-site, Remote

$17 - $18/hr

Other

This job post has expired today. Applications are no longer accepted.

AdvaCare Systems rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Representative I is a call center position responsible for being the first point of contact for all of AdvaCare's internal and external customers.
Job Duties
  • Answer phones in a friendly, professional, customer-centric manner.
  • Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.
  • Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.
  • Point of primary contact for all customer service-related issues.

Job Requirements
  • Empathy, passion, and enthusiasm for helping those in need.
  • Strong attention to detail and ability to multitask across multiple web-based order entry platforms
  • Strong written and verbal communication skills
    • Ability to compose clear, concise messages via email and instant message.
    • Ability to speak clearly and articulately when working with internal and external customers on the phone.
  • Strong computer/systems skills (Microsoft Office Suite, etc.)
  • Access to home office set up

Shift Information
This is a weekend, part-time, remote work position, scheduled for sixteen (16) hours per weekend once training is completed.
Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, June 1, 2026 for approximately three (3) to four (4) weeks.
Starting wage: $17.00/hr with an increase to $18.00/hr upon completion of training.
Maximum of 16 hours per weekend, consisting of two 8-hour shifts (Saturday & Sunday - 12:30 pm to 9:00 pm).
Benefits
All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems.
Key Words
Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical

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