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What are the key skills and qualifications needed to thrive in the Remote Wms position, and why are they important?

To thrive as a Remote WMS (Warehouse Management System) Specialist or Analyst, you need a solid understanding of supply chain operations, inventory management, and warehouse processes, often supported by relevant experience or a degree in logistics or related fields. Familiarity with WMS platforms like Manhattan, SAP EWM, or Oracle, and sometimes certifications such as APICS or Six Sigma, are highly valued. Excellent problem-solving, communication, and the ability to work independently are key soft skills for this remote role. These abilities are essential to ensure effective system implementation, seamless support, and efficient coordination across distributed teams.

What is a Remote WMS job?

A Remote WMS (Warehouse Management System) job involves managing and optimizing warehouse operations using WMS software from a remote location. Responsibilities may include inventory tracking, order fulfillment, system configuration, and troubleshooting technical issues. Remote WMS professionals collaborate with warehouse staff, IT teams, and logistics personnel to ensure seamless operations. Strong analytical skills, knowledge of WMS software, and experience in supply chain management are often required.

What are common challenges faced by Remote WMS professionals, and how can they be addressed?

Remote WMS professionals often encounter challenges such as troubleshooting system issues without physical access to warehouse operations, coordinating with on-site teams across different time zones, and ensuring clear communication during software updates or implementations. These can be successfully managed by leveraging virtual collaboration tools, maintaining organized documentation, and developing strong relationships with warehouse personnel. Proactively scheduling regular check-ins and adopting a structured approach to problem-solving can also help minimize disruptions. Flexibility and diligence are key to delivering consistent WMS support in a remote work setting.

What are the most commonly searched types of Wms jobs in Michigan? The most popular types of Wms jobs in Michigan are:
What are popular job titles related to Remote Wms jobs in Michigan? For Remote Wms jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Wms jobs in Michigan look for? The top searched job categories for Remote Wms jobs in Michigan are:
What cities in Michigan are hiring for Remote Wms jobs? Cities in Michigan with the most Remote Wms job openings:
Remote Wms jobs near you
Infographic showing various Remote Wms job openings in Michigan as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
Software Reliability Engineer - Warehouse Management Systems

Software Reliability Engineer - Warehouse Management Systems

Lineage Logistics

Novi, MI • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

The Software Reliability Engineer (SRE) will play a critical role in ensuring that our Warehouse Management Software (WMS) runs seamlessly across both automated and manual facilities. This role focuses on investigating, diagnosing, and resolving operational software issues that impact warehouse performance-freeing developers to focus on new features and ensuring WMS never disrupts day-to-day operations.
Please note: We are unable to sponsor work authorization now or in the future for this role.

Roles and Responsibilities

1. Operational Issue Investigation and Quick Resolution

  • Monitor and respond to operational issues affecting WMS functions (e.g., receiving, shipping, inventory).

  • Analyze system logs, error reports, and transaction flows toidentifyanomalies or failures.

  • Work closely with Level 1 support and warehouse operation teams to understand incident symptoms and timelines.

  • Execute quick resolutions by using extended user rights, database interventions, or WMS configuration changes.

2. Code-Level Debugging

  • Debug application code, workflows, customizations, and interfaces toidentifybugs or performance bottlenecks.

  • Collaborate withWMSQA team to reproduce issues in test environments and trace through application workflows to isolate root causes.

  • Collaborate with Product/Development teams to propose, implement, and test code fixes.

3. Real-Time System Monitoring

  • Use tools like Datadog or internal diagnostics tomonitorWMS behavior.

  • Proactively set up orrefinealerts for failure patterns (e.g., inventory mismatches, interface timeouts, RFdisconnects).

  • Improve observability by suggesting/implementbetter logging practices and metric coverage.

4. Interface Troubleshooting

  • Investigate communication failures between WMS and other Products (e.g., LinOS, Link, EDI,Easymetrics).

  • Troubleshoot integration issues between the WMS and external systems (e.g., DevOps,DCOps).

  • Provide software-side support during integration testing, mainly remote and on-site by occasion.

5. Incident Management & Escalation

  • Participate in on-call rotations or site support shifts for time-sensitive incidents.

  • Coordinate withoperations, IT, and engineering during critical events to ensure fast resolution.

  • Document incidents thoroughly, including root causes, fixes, and follow-up actions.

6. Post-Incident Review & Continuous Improvement

  • Contribute to postmortem analysis for high-impact incidents.

  • Recommend and implement configuration changes or process improvements to prevent repeated issues.

  • Update or create playbooks and troubleshooting guides for known WMS issues.

7. Internal Tooling and Automation

  • Develop scripts or queries (e.g., SQL) to streamline log analysis, system diagnostics, or data validation.

  • Propose internal utilities to detect edge-case failures or performance degradations early.

  • Support development of internal test tooling and simulations for recurring business scenarios.

8. Cross-Functional Collaboration

  • Work with Product/Development teams to escalate and fix production bugs.

  • Collaborate with QA teams tovalidatefixes or reproduce intermittent issues.

  • Partner with implementation teams to train staff on WMS behavior and provide escalation support.

#LI-Remote

Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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About Lineage Logistics

Sourced by ZipRecruiter

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and logistics. Lineage's expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In pursuit of this shared purpose, we are working to build a world class Solutions Design team.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Novi, MI, US

Year founded

2012

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