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Remote Windows Server Administrator Jobs in Tucson, AZ

Position Overview This role provides first-contact remote technical support for network, server ... Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive ...

Position Overview This role provides first-contact remote technical support for network, server ... Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive ...

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Remote Windows Server Administrator information

See Tucson, AZ salary details

$9

$40

$68

How much do remote windows server administrator jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote windows server administrator in Tucson, AZ is $40.16, according to ZipRecruiter salary data. Most workers in this role earn between $32.07 and $47.50 per hour, depending on experience, location, and employer.

What is the difference between Remote Windows Server Administrator vs Remote Network Administrator?

AspectRemote Windows Server AdministratorRemote Network Administrator
CertificationsMicrosoft Certified: Windows Server, CompTIA Network+Cisco CCNA, CompTIA Network+
Work EnvironmentServer management, OS configuration, troubleshootingNetwork infrastructure, routers, switches, security
Employer & IndustryIT departments, data centers, cloud providersTelecom, enterprise networks, service providers
Common Search/ComparisonFocus on server OS, virtualization, storageFocus on network setup, security, connectivity

The Remote Windows Server Administrator primarily manages Windows server environments, focusing on server OS, virtualization, and storage. In contrast, the Remote Network Administrator handles network infrastructure, including routers, switches, and security. Both roles require similar certifications and often work in IT or enterprise settings, but their core responsibilities differ significantly.

What job categories do people searching Remote Windows Server Administrator jobs in Tucson, AZ look for? The top searched job categories for Remote Windows Server Administrator jobs in Tucson, AZ are:
Systems Engineer

Systems Engineer

Thrive

Tucson, AZ • On-site, Remote

Full-time

Posted 5 days ago


Job description

Shift: Monday - Friday from 8 AM - 5 PM PST (11 AM - 8 PM EST)
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.
Responsibilities
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive's tools.
  • Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
  • Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
  • Manage the daily prioritization, coding, and routing of service incidents and requests.
  • Follow Thrive's established best practices for task management
  • Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
  • Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
  • Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications
  • 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred
  • Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms
  • Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration
  • Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals
  • Basic networking knowledge, including TCP/IP, DNS, and DHCP
  • Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users
  • Excellent written and verbal communication, documentation, and time-management skills
  • Ability to work independently and collaboratively in a team environment
  • Availability to work after hours or participate in on-call rotations as required

Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Fundamentals (MS-900)
  • ITIL Foundation (v4).