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Remote Western Union Call Center Jobs in Puerto Rico

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Remote Western Union Call Center information

What is the difference between Remote Western Union Call Center vs Remote Western Union Customer Service Representative?

AspectRemote Western Union Call CenterRemote Western Union Customer Service Representative
CredentialsBasic customer service skills, possibly some trainingSame as Call Center, often requires similar certifications
Work EnvironmentCall center setting, remoteRemote, home-based
Employer & IndustryWestern Union, financial servicesWestern Union, financial services
Job FocusHandling inbound/outbound calls, issue resolutionCustomer inquiries, transaction support

Both roles involve remote customer interaction within Western Union's financial services. The Call Center position emphasizes call handling and issue resolution, while Customer Service Representatives focus on assisting customers with transactions and inquiries. Both require similar skills and certifications, making them closely related roles in the same industry.

What are popular job titles related to Remote Western Union Call Center jobs in Puerto Rico? For Remote Western Union Call Center jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Western Union Call Center jobs in Puerto Rico look for? The top searched job categories for Remote Western Union Call Center jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Western Union Call Center jobs? Cities in Puerto Rico with the most Remote Western Union Call Center job openings:
Remote Western Union Call Center jobs near you
Infographic showing various Remote Western Union Call Center job openings in Puerto Rico as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Premium 2-3hr Remote Call Center Agents - Puerto Rico

notifyMD

San Juan, PR • Remote

$20/hr

Part-time

Posted 20 days ago

Job description

Part-Time Remote Call Center Agents (Puerto Rico Residents Only)
Company: notifyMD I Pay: $20/hour

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

What We Are Looking For

While previous customer service experience is a bonus, it is not required! We are looking for self-motivated, accountable individuals who possess:

  • A warm, empathetic demeanor and the ability to remain composed with update callers.
  • Strong written communication skills and a high attention to detail.
  • A consistent dedication to reliable attendance and strict scheduled adherence.
  • A typing speed of 35WPM and proficient computer skills.

Remote Technical Requirements

To be considered for this role, you must have a dedicated, distraction-free workspace and meet the following remote requirements:

  • PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
  • Screen resolution of 1600 X 900.
  • A wired USB headset with a built-in microphone.
  • High-speed internet that can pass our speed test (No satellite).
  • The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Scheduling and Training

  • Hours: Various Part-Time Shifts, up to 19.5 hours/week
    • Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday)
  • Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set scheduled.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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