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Remote Welcome Center Jobs in Texas (NOW HIRING)

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Define and drive the technical roadmap for contact center and CX platforms * Collaborate with ... Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive ...

Questco

Benefits Specialist

The Woodlands, TX · On-site +1

Our Employee-Centric, Remote-First Culture provides flexibility while optimizing Client Service ... We are proud to be an equal opportunity employer that welcomes individuals of all races, colors ...

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Remote Welcome Center information

What is the difference between Remote Welcome Center vs Remote Customer Service Representative?

AspectRemote Welcome CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentVirtual, often within corporate or hospitality sectorsVirtual, across various industries like retail, telecom, and tech
Employer UsageHotels, event venues, corporate onboardingRetail companies, telecom providers, tech firms
Search & Comparison IntentUnderstanding roles in visitor or guest managementCustomer support and service roles in remote settings

The Remote Welcome Center typically focuses on greeting and assisting visitors or guests virtually, often within hospitality or corporate onboarding contexts. In contrast, Remote Customer Service Representatives handle customer inquiries, support, and issue resolution across various industries. Both roles require strong communication skills and are performed remotely, but they serve different functions within their respective industries.

What are popular job titles related to Remote Welcome Center jobs in Texas?

For Remote Welcome Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Welcome Center jobs in Texas look for?

The top searched job categories for Remote Welcome Center jobs in Texas are:

What cities in Texas are hiring for Remote Welcome Center jobs?

Cities in Texas with the most Remote Welcome Center job openings:

Remote Welcome Center jobs near you

Customer Service Representative - LHB

Health Care Service Corporation

Richardson, TX • On-site, Remote

$20 - $22/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 25 days ago

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
**** Remote employees must live within the continental United States,
excluding: Alaska, New York, California, or Hawaii. *******
Responsible for providing quality service by accurately and respectfully responding to telephonic, written and electronic inquiries from employees/members, providers and clients a high volume call center. Inquiries include a variety of topics such as benefits, eligibility, claim status, claim disposition and so on.
This role requires the ability to seamlessly navigate multiple system applications/screens, various resources and tools to accurately respond to inquiries while on the phone and to thoroughly/accurately document all inquiries and actions taken using applicable software applications while following Luminare Health guidelines.
This position requires candidates to physically reside in the United States and be able to complete employer-verified I-9 documentation.
This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding Alaska, New York, California, or Hawaii.
Training & Work Schedule
This position requires completion of a 4-6 week paid training program, held:
Monday-Friday
8:00 AM - 4:00 PM CST
After training, standard work hours transition to:
11:00 AM - 7:00 PM CST
Operating Hours:
Our department operates 7:00 AM - 7:00 PM CST, seven days a week, and this role includes rotating Saturday and Sunday shifts as part of the normal schedule.
This position is 100% remote with a pay range from $20.00-$22.00 per hour and eligible for annual bonus incentive.
Required Job Qualifications:
  • High School diploma or GED equivalent
  • Minimum 1 year previous customer service experience
  • Ability to work in a fast-paced, high demand, structured service oriented environment
  • Excellent verbal, written and interpersonal communication skills
  • Ability to effectively deal with problems in varying situations and reach resolution in a timely manner.
  • Must possess strong reasoning and analytical skills and resolve issues for customers quickly and accurately while maneuvering between multiple systems/screens while on the phone.
  • Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
  • Flexible; open to continued process improvement
  • Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word
  • Possess private, dedicated workspace free from distractions with secure, consistently reliable high speed Internet, with the ability to hardwire via Ethernet cable

Preferred Job Qualifications:
  • Prior experience in a fast-paced call center
  • Self-Funded Insurance/Benefits and/or TPA experience
  • Knowledge of medical procedure and diagnosis coding
  • Knowledge of medical terminology
  • Familiarity with Summary Plan Documents (SPDs)/Insurance Booklets or other benefit descriptive tools
  • Experience working in a performance measured environment with quality metrics.

#LI-JJ1
#LI-Remote
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$14.97 - $28.12
Exact compensation may vary based on skills, experience, and location.

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