Remote Customer Service Representative (Call Center) – Kansas Residents OnlyWork From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid TrainingApplicants must reside in Kansas.Make a Difference Without Leaving HomeLooking for a stable, full-time remote position where you can help people every day?As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.What You'll DoAnswer inbound customer service calls professionally and courteouslySchedule, update, and confirm transportation requests for medical appointmentsAssist members with ride changes, cancellations, and general questionsVerify trip information and eligibility using company systemsCommunicate with transportation providers and healthcare facilities as neededAccurately document customer interactions and trip detailsResolve concerns while maintaining a positive customer experienceFollow company policies and quality standardsMeet performance expectations for attendance, accuracy, and customer serviceWhat We're Looking ForRequired QualificationsMust currently reside in KansasHigh school diploma or GEDAbility to work remotely from a secure and distraction-free home officeStrong verbal communication and active listening skillsBasic computer skills and ability to navigate multiple applications simultaneouslyReliable internet connectionProfessional and dependable work habitsPreferred QualificationsCustomer service experienceCall center experienceHealthcare, transportation, scheduling, or member services experienceExperience handling a high volume of inbound callsWhy Join Our Team?100% Remote Work from HomePaid TrainingSupportive Team EnvironmentPurpose-Driven Work That Helps OthersOpportunities for Growth and AdvancementConsistent Full-Time ScheduleNationwide Impact While Working LocallyHealth Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and moreIdeal Candidates EnjoyHelping people solve problemsProviding excellent customer serviceWorking independently while remaining part of a teamFollowing structured processes and proceduresMaintaining professionalism in a fast-paced environmentJob DetailsPosition: Remote Customer Service RepresentativeDepartment: Non-Emergency Medical Transportation (NEMT)Employment Type: Full-TimeLocation: Remote – Kansas Residents OnlySchedule: Day, Evening, and Weekend Availability May Be RequiredApply TodayIf you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.Apply now and join a team that helps keep healthcare moving every day.