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LICENSING & CREDENTIALING MANAGER

Confidential (Venture-Backed Telehealth Company) · Operations · Remote · Full-time Stage: Series B · $95K–$110K + performance-based incentives

1 · ABOUT THE COMPANY

Our client is a venture-backed health-tech company modernizing one of the most outdated corners of post-acute care: getting essential medical equipment and supplies into patients' homes. They've built an AI-powered platform that brings ordering, telehealth, prescriptions, insurance, and fulfillment into a single experience. Fresh off a Series A and scaling quickly, they're expanding their clinical footprint across states.

2 · THE ROLE

As Licensing & Credentialing Manager, you'll own provider licensing and credentialing for our partner telehealth practices. As the company grows across states, your job is to make sure every clinician is licensed, credentialed, enrolled, and ready to see patients on time. You'll own the trackers, the deadlines, and the follow-up — and nothing lapses on your watch.

3 · WHAT YOU'LL DO

• Run end-to-end credentialing and re-credentialing for telehealth clinicians — including CAQH and primary source verification — so every provider is cleared to deliver care without delay.
• Manage multi-state licensing for our providers: applications, renewals, and tracking across boards, so the company can enter new states on schedule.
• Own payer enrollment so providers go live with Medicare, Medicaid, and commercial payers before go-live — protecting revenue from day one.
• Maintain audit-ready provider files and stay ahead of every expirable — licenses, DEA, certifications, NPIs — so nothing ever slips.
• Build the trackers and systems that make credentialing repeatable, not a scramble, as volume grows.
• Partner with Clinical Operations and Compliance to keep the growing provider network credentialed and compliant as the company scales.

4 · WHAT WE'RE LOOKING FOR

Must-Have

• 5+ years in healthcare credentialing, licensing, or provider enrollment.
• Hands-on experience credentialing and licensing providers (MDs, DOs, NPs, PAs, RNs), including CAQH and payer enrollment.
• Exceptional organization and attention to detail across high volumes of applications, deadlines, and renewals.
• A proactive communicator who follows through with providers, boards, and payers.
• Comfort operating in a fast-paced, high-growth environment.

Nice to Have

• Multi-state telehealth credentialing experience.
• Familiarity with 1099 clinician models.
• Experience with a headless EMR.

5 · WHO THRIVES HERE

This role is a great fit if you…

• Optimize for results that matter and know when "done and correct" beats polish for its own sake.
• Move fast without creating mess — speed paired with clarity is your default.
• Fix the root cause when something breaks, building trackers and processes that outlast any single application.
• Take ownership and go a step beyond what's asked, rather than waiting to be told.
• Are serious about the work and easy to work with — driven without taking yourself too seriously.

7 · BENEFITS & PERKS

• Fully remote
• Unlimited PTO