$15.50 - $21/hr
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and ...
$15.50 - $21/hr
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and ...
$15.50 - $21/hr
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and ...
Bloomington, MN · On-site +1
$16 - $22/hr
Customer Support Representative jobs in Bloomington, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay
Bloomington, MN · On-site +1
$16 - $22/hr
Customer Support Representative jobs in Bloomington, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay
Minneapolis, MN · Remote
$18.72/hr
Adecco is assisting a local client recruiting for a Seasonal Sales Quality Audit Rep opportunity (Remote). This is an excellent opportunity to join a winning culture and get your foot in the door of ...
Quick apply
Minneapolis, MN · Remote
$18.72/hr
Adecco is assisting a local client recruiting for a Seasonal Sales Quality Audit Rep opportunity (Remote). This is an excellent opportunity to join a winning culture and get your foot in the door of ...
Mendota Heights, MN · Remote
$15 - $16.37/hr
Remote Minnesota Hourly Rate: $15.00 ($16.37 for Minneapolis & St. Paul) What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The ...
Mendota Heights, MN · Remote
$15 - $16.37/hr
Remote Minnesota Hourly Rate: $15.00 ($16.37 for Minneapolis & St. Paul) What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The ...
Saint Paul, MN · On-site +1
$70K - $85K/yr
Additional work hours/schedule may vary throughout the week and may include occasional evening or late-night events, etc. in the office or at remote locations. * Must be able to move about in a ...
Saint Paul, MN · On-site +1
$70K - $85K/yr
Additional work hours/schedule may vary throughout the week and may include occasional evening or late-night events, etc. in the office or at remote locations. * Must be able to move about in a ...
Saint Paul, MN · On-site +1
$70K - $85K/yr
Additional work hours/schedule may vary throughout the week and may include occasional evening or late-night events, etc. in the office or at remote locations. * Must be able to move about in a ...
Saint Paul, MN · On-site +1
$70K - $85K/yr
Additional work hours/schedule may vary throughout the week and may include occasional evening or late-night events, etc. in the office or at remote locations. * Must be able to move about in a ...
Eden Prairie, MN · On-site +1
$16.25 - $22.25/hr
Open to Remote for candidates residing in Minnesota. How you'll make an impact * You'll help manage an assigned book of business by handling policy changes, client questions, RFP support, open ...
Eden Prairie, MN · On-site +1
$16.25 - $22.25/hr
Open to Remote for candidates residing in Minnesota. How you'll make an impact * You'll help manage an assigned book of business by handling policy changes, client questions, RFP support, open ...
Mankato, MN · On-site +1
Nights or weekends may be required from time to time dependent on business needs. The compensation range for this position is $76,200 - $110,800 plus bonus potential. This range is determined by ...
Mankato, MN · On-site +1
Nights or weekends may be required from time to time dependent on business needs. The compensation range for this position is $76,200 - $110,800 plus bonus potential. This range is determined by ...
| Aspect | Remote Weekend Logistics | Remote Supply Chain Coordinator |
|---|---|---|
| Credentials | Logistics certifications, supply chain knowledge | Supply chain, logistics, or business degree |
| Work Environment | Remote, weekend shifts, logistics planning | Remote, coordinating supply chain activities |
| Industry Usage | Logistics companies, freight, transportation | Manufacturing, retail, distribution |
| Search Intent | Scheduling, logistics, weekend work | Supply chain management, coordination roles |
Remote Weekend Logistics focuses on managing logistics operations during weekends, often involving transportation and freight coordination. Remote Supply Chain Coordinator involves overseeing overall supply chain processes, including procurement and inventory, typically during regular hours. While both roles require logistics knowledge, Remote Weekend Logistics emphasizes weekend scheduling and transportation, whereas Remote Supply Chain Coordinator covers broader supply chain functions across the industry.
$15.50 - $21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
8.3
Based on 236 frontline employees who took The Breakroom Quiz
28th of 886 rated healthcare providers
The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.
RESPONSIBILITIES
Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies.
An average of 70-80 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Attend 100% of trainings, and the first 90 days of employment.
Regular and predictable attendance.
Resolve customer complaints through independent problem-solving skills and one-call resolution.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.
QUALIFICATIONS
High School diploma or equivalent
1 year of call center experience is required
A dedicated workspace with no distractions is required
Intermediate proficiency in Microsoft Outlook
Strong organization skills, written, and verbal communication skills
Ability to remain calm and helpful even when dealing with difficult situations
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience
Computer literacy and ability to manage multiple applications simultaneously.
Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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