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Job Title: Registration Coordinator

Industry: Event Management / Association Services

Location (city, state): Reston, VA

Assignment Type: Contract-to-Hire

Pay: $18 – $19 / hour based on experience

Work Schedule:

Monday–Friday, 8:30 AM–5:00 PM (37.5-hour work week)

Hybrid schedule available after training:

• Tuesday & Wednesday onsite
• Monday, Thursday & Friday remote

Benefits: This position is eligible for medical, dental, vision, and 401(k). Additional benefits include company-paid life insurance, long-term disability coverage, paid sick and vacation leave, and flexible spending account options.

About The Company:

Our client is a full-service event management company that partners with associations, corporations, and government organizations to plan and execute conferences, trade shows, and large-scale meetings. Their team supports the full event lifecycle, including registration services, attendee management, logistics, and onsite event coordination.

Job Description:

The Registration Coordinator will support event registration services by partnering with clients, internal teams, and attendees to ensure successful event execution. This role is ideal for someone who enjoys a fast-paced, client-facing environment and can manage multiple priorities while maintaining strong attention to detail.

Key Responsibilities:

• Communicate with clients and attendees to provide support and route requests appropriately
• Maintain and update registration databases and internal systems
• Assist with registration website setup, testing, and reporting
• Support preparation of event materials, reports, and client communications
• Assist with onsite event coordination, including registration areas, supplies, equipment, and staffing needs
• Support badge creation, attendee communications, and event access processes
• Train temporary event staff and provide onsite support during events
• Monitor reports and maintain data accuracy
• Provide backup support to Registration Account Managers on assigned events

Qualifications:

• 1+ years of experience in customer service, administrative support, hospitality, events, or a related field
• Strong written and verbal communication skills
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Comfortable working in a client-facing environment and interacting with a variety of personalities
• Strong attention to detail and problem-solving skills
• Ability to work independently while also being a collaborative team member
• Proficiency with Microsoft Office Suite (Word, Excel, Access)
• Experience with databases, CRM systems, or similar tools preferred
• Association, membership, or event experience is a plus but not required
• Degree preferred but not required

Additional Details:

• Occasional travel may be required for large-scale events
• Events may require extended hours and being on your feet for long periods of time
• Must be comfortable working in a fast-paced environment with shifting priorities
• Candidates should be confident communicating with clients and representing the organization professionally
• Background check required

Perks:

• Casual work environment
• Free onsite parking
• Opportunity for long-term growth within a growing organization
• Exposure to large-scale conferences, meetings, and events
• Collaborative and outgoing team environment