Remote Web Implementation Specialist Jobs in Appleton, WI

Manager of Government Billing and Collection
Job Specifics:

• Location: Remote. Candidates must reside in WI, IA, MN, or MI at the time of hire.
• FTE Status: Full-Time, 1.0 (40 hours/week)
• Work Schedule: M-F, Days
• Want to learn more: Chat with Kasey Kirschbaum at kmkirsch@emplifyhealth.org

Position Summary:
The Manager of Government Billing and Collection is responsible for the daily operations of the insurance billing and collections department, with a focus on straight Medicaid, Medicare, and insurance follow-up. This role oversees complex billing processes while ensuring accuracy, efficiency, and compliance with established policies. The Manager will help drive improvements through technology, process automation, and best practices that strengthen departmental productivity and reduce denials. This position works closely with cross-functional teams to streamline billing procedures, support organizational performance metrics, and maintain compliance with regulatory requirements.
What you'll do:

• Oversee the daily operations of the billing department to ensure timely and accurate invoice generation.
• Develop, implement, and optimize billing processes and procedures to improve efficiency and accuracy.
• Use key performance indicators, dashboards, and scorecards to monitor performance and direct resources as needed.
• Analyze billing data to identify trends and discrepancies, and recommend improvements.
• Collaborate with other departments to resolve billing inquiries and customer disputes quickly.
• Manage billing specialists by providing guidance, training, and performance evaluations.
• Prepare and present regular reports on billing performance metrics to senior management.
• Ensure compliance with financial regulations and company policies related to billing and collections.
• Lead systemwide initiatives and work collaboratively with other departments to improve billing processes.
• Maintain effective communication and interpersonal skills to support cross-functional teamwork.

What you'll need:

• Education: Required: Bachelor's degree in Healthcare Management, Business Administration, Accounting, or a related field.
• Experience: Required: Minimum of 5 years of experience in billing or accounts receivable, including at least 2 years in a managerial role.

Core Leadership Responsibilities

• Organizational Strategy and Implementation: Recognizes market trends, assesses impact on the area of responsibility, contributes to strategic plans, develops operational plans, and ensures communication and alignment across staff.
• Fiscal Management: Uses established processes to ensure accountability for effective operations and resource management.
• Human Resource Management: Selects, aligns, develops, motivates, manages, and retains a team of highly skilled employees.
• Excellence in Service and Quality: Supports quality patient care, safety, patient experience, and customer service through continuous quality improvement and thoughtful system design.
• Organizational Leadership: Provides leadership to accomplish objectives through integrated processes and collaboration.
• Maintains accountability for implementation of regulatory requirements.
• Serves as liaison to the community.
• Performs additional duties as assigned by the department.

Why Emplify Health by Bellin?
With so many amazing healthcare organizations in this area, why Emplify Health?
Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Professional Development: Access to online continuing education for career growth
• Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating.
This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork, and humility - our pillars set our foundation and our future.
Emplify Health is an Equal Opportunity Employer.