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Remote Web Hosting Support Jobs in Texas (NOW HIRING)

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... as email, web or phone * Call and communicate with customers about support requests and ...

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... as email, web or phone * Call and communicate with customers about support requests and ...

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... support channels such as email, web or phone * Call and communicate with customers about ...

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net Support), Citrix, printers and faxes * Extensive phone support of end user with various operating systems ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net Support), Citrix, printers and faxes * Extensive phone support of end user with various operating systems ...

Remote Customer Experience Coordinator

Dallas, TX · Remote

$17.75 - $23.25/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Comfortable using computers, online communication tools, and web-based platforms. * Self-motivated ...

Remote Customer Experience Coordinator

Dallas, TX · Remote

$17.75 - $23.25/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Comfortable using computers, online communication tools, and web-based platforms. * Self-motivated ...

Showing results 21-40

Remote Web Hosting Support information

See Texas salary details

$13

$24

$41

How much do remote web hosting support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote web hosting support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a remote web hosting support?

A Remote Web Hosting Support job involves assisting customers with web hosting-related issues, including server configuration, domain management, website performance, and security concerns. Support is typically provided via chat, email, or phone, ensuring that clients' websites remain operational and secure. Technicians troubleshoot technical issues, guide customers through hosting features, and escalate complex problems when necessary. This role requires knowledge of web hosting platforms, control panels, and basic networking. Since it is remote, strong communication skills and a reliable internet connection are essential for success.

What are the key skills and qualifications needed to thrive in remote web hosting support?

To thrive as a Remote Web Hosting Support professional, you should possess a solid understanding of web hosting environments, troubleshooting skills, and experience with web technologies like DNS, FTP, cPanel, and PHP. Familiarity with ticketing systems, remote support tools, and industry certifications such as CompTIA A+ or Linux+ is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills are vital for providing timely and effective technical support, ensuring customer satisfaction, and maintaining smooth website operations.

What are some typical challenges faced in remote web hosting support, and how are they addressed?

Some common challenges in a Remote Web Hosting Support position include diagnosing complex website or server issues without direct physical access and communicating technical solutions to clients of varying technical backgrounds. You may also need to efficiently prioritize multiple support requests and stay updated on the latest hosting technologies and security threats. To address these challenges, remote support teams rely on robust documentation, internal knowledge bases, ongoing training, and strong collaboration with other technical staff. Support staff are expected to learn continuously, balance workloads efficiently, and provide clear, empathetic customer service to ensure positive user experiences.

What are popular job titles related to Remote Web Hosting Support jobs in Texas?

For Remote Web Hosting Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Web Hosting Support jobs in Texas look for?

The top searched job categories for Remote Web Hosting Support jobs in Texas are:

What cities in Texas are hiring for Remote Web Hosting Support jobs?

Cities in Texas with the most Remote Web Hosting Support job openings:

Infographic showing various Remote Web Hosting Support job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Web Traffic Analytics & Akamai Bot Management Specialist

Team Velocity

Austin, TX • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

The Web Traffic Analytics & Akamai Bot Management Specialist. is responsible for ensuring the integrity, quality, and accuracy of traffic across all digital properties. This role partners closely with Analytics, Marketing, Platform Engineering, Launch, and Product teams to identify invalid traffic, improve bot detection, validate analytics implementations, and ensure new website launches meet enterprise traffic quality standards.
This position focuses on maintaining trusted analytics, reducing invalid traffic, improving attribution accuracy, and ensuring websites are correctly configured before and after launch.

This is a full-time, salaried, remote position. Employee must be located within the Continental U.S., EASTERN or CENTRAL TIME ZONE preferred, but all are welcome to apply who are able to support 8:30AM-5:30PM EST business hours.

Key Responsibilities

  • Monitor traffic quality across hundreds of dealership websites.
  • Analyze traffic patterns to identify bots, crawlers, spam, and invalid sessions.
  • Partner with the Analytics team to ensure accurate GA4, server-side tagging, and event collection.
  • Work with the Launch team to validate analytics implementations before websites go live.
  • Verify CDN and Akamai Bot Management configurations are correctly deployed on new launches.
  • Develop dashboards that measure human traffic versus automated traffic.
  • Create and maintain allowlists for search engines, OEM integrations, uptime monitoring, and approved third-party services.
  • Investigate unusual changes in traffic, conversions, engagement, or attribution.
  • Configure and optimize Akamai Bot Management policies while minimizing false positives and maintaining a seamless user experience.
  • Validate cookie consent, tracking pixels, GTM/server-side GTM, and analytics configurations.
  • Ensure marketing campaigns and reporting are not impacted by invalid traffic.
  • Analyze HTTP requests, headers, cookies, referrers, user agents, IP reputation, and behavioral signals to classify traffic.
  • Partner with Data Engineering to ensure bot traffic is excluded from reporting and downstream data platforms.
  • Develop documentation, launch checklists, and standards for traffic quality validation.

Required Skills

  • Google Analytics 4 (GA4)
  • Google Tag Manager (GTM) and Server-Side GTM
  • Understanding of CDN platforms such as Akamai or Fastly
  • Hands-on experience with Akamai Bot Management, including Client Reputation, Content Protector, and traffic classification
  • Experience with dashboards (Looker, Power BI, Tableau, or Grafana)
  • Knowledge of HTTP, cookies, browser behavior, headers, and JavaScript
  • Experience investigating analytics discrepancies and attribution issues
  • Strong analytical and troubleshooting skills
  • Preferred Experience
  • Akamai Bot Manager or Fastly Security
  • Snowflake
  • BigQuery
  • Elasticsearch
  • New Relic
  • Sentry
  • Browser developer tools
  • Playwright or browser automation testing
  • Server-side analytics implementations

Success Metrics

  • Reduction in invalid traffic reaching analytics platforms
  • Accurate analytics implementation on all website launches
  • Reduced launch defects related to tracking and traffic quality
  • Improved marketing attribution accuracy
  • Faster identification of bot traffic anomalies
  • Consistent traffic quality reporting across all digital properties
  • Increased confidence in business reporting and analytics
  • Additional Preferred Experience
  • Akamai Client Reputation
  • Akamai Content Protector
  • Akamai Adaptive Intelligence
  • Experience partnering with Analytics teams to classify traffic using IP reputation and User-Agent intelligence

Additional Success Metrics

  • Improved accuracy of human vs. bot traffic classification
  • Reduction in invalid bot traffic reaching analytics platforms
  • Reduced false positives impacting legitimate users

COMPENSATION
Compensation commensurate on experience. Participation in company benefit offerings include medical, dental, vision, unlimited paid leave, 401(k) matching, wellness, and more. The expected salary range for this position is $90,000–$110,000 annually. The final offer will be based on several factors, including relevant experience, skills, and qualifications.

NEXT STEPS
If you meet the requirements, and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. Local and remote candidates (living within Eastern or Central Time Zone) will be considered. No relocation assistance provided for this position. NO PHONE CALLS PLEASE.

About Team Velocity
Team Velocity is a full-service marketing agency serving the automotive industry, providing integrated marketing solutions to OEMs and dealerships nationwide. We leverage our proprietary Apollo® technology platform to predict consumer behavior, personalize marketing campaigns, and help dealerships drive more sales and service revenue.

Our team members are driven, creative, and collaborative, enjoying a unique culture where innovation and client success are paramount.

Join us in revolutionizing automotive marketing and technology through powerful, data-driven insights, continuous improvement, and an unwavering commitment to reliability.