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Remote Wayfair Jobs in Ludlow, MA (NOW HIRING)

Remote Wayfair information

See Ludlow, MA salary details

$16

$29

$39

How much do remote wayfair jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote wayfair in Ludlow, MA is $29.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.69 and $34.81 per hour, depending on experience, location, and employer.

What does a remote Wayfair employee do?

A Remote Wayfair employee works for Wayfair, an e-commerce company specializing in home goods, from a location outside of a traditional office setting. These roles can include customer service, sales, technical support, software engineering, and other positions that can be performed online. Remote employees use digital communication tools to collaborate with teams and serve customers. Working remotely at Wayfair offers flexibility and allows employees to balance work and personal life more effectively. Training, support, and resources are provided to ensure remote employees can succeed in their roles.

What skills and qualifications are needed to thrive as a remote Wayfair employee?

To thrive as a Remote Customer Service Representative at Wayfair, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service software, CRM systems, and basic computer proficiency are essential for handling inquiries and transactions efficiently. Empathy, patience, and adaptability set top performers apart in resolving customer issues and building rapport. These skills ensure excellent customer experiences, support company reputation, and promote customer loyalty in a virtual environment.

How does working remotely at Wayfair impact team collaboration and communication?

At Wayfair, remote employees typically use a suite of digital collaboration tools such as Slack, Zoom, and project management platforms to stay connected with their teams. Regular virtual meetings, daily stand-ups, and shared documentation help ensure that team members remain aligned on goals and projects. While working remotely can present challenges such as managing time zone differences and building relationships, Wayfair actively fosters a collaborative culture through virtual team-building activities and clear communication protocols. This structure helps remote employees feel engaged and supported while contributing to cross-functional projects.

What is the difference between Remote Wayfair vs Remote Customer Service Representative?

AspectRemote WayfairRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in retail or e-commerceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, flexible hours, e-commerce platformHome-based, flexible hours, customer support setting
Employer & IndustryWayfair, online retail industryVarious companies, retail and service industries
Common Search & ComparisonYesYes

Remote Wayfair roles focus on supporting online retail operations, often involving product inquiries and order management. Remote Customer Service Representatives handle customer inquiries across various industries. While both roles are home-based and require similar credentials, Remote Wayfair positions are specific to the e-commerce platform, making them distinct in industry focus and job functions.

What are popular job titles related to Remote Wayfair jobs in Ludlow, MA?

For Remote Wayfair jobs in Ludlow, MA, the most frequently searched job titles are:

What job categories do people searching Remote Wayfair jobs in Ludlow, MA look for?

The top searched job categories for Remote Wayfair jobs in Ludlow, MA are:

What cities near Ludlow, MA are hiring for Remote Wayfair jobs?

Cities near Ludlow, MA with the most Remote Wayfair job openings:

Manager, Operations & Finance of the Technology Transfer Office

University of Massachusetts Amherst

Amherst, MA • On-site, Remote

Full-time

Re-posted 11 days ago


University Of Massachusetts Amherst rating

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

104th of 622 rated colleges and universities


Job description

Manager, Operations & Finance of the Technology Transfer Office
Job no: 509450
Work type: Staff
Location: Amherst
Categories: Finance & Budget, Hybrid, Remote, Full Time, PSU A
Title: Manager, Operations & Finance of the Technology Transfer Office
Executive Area: Research and Engagement
College/School/MBU: Corporate Engagement
Department: Technology Transfer Office
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Hybrid or Remote
Job Summary
The Manager, Operations & Finance of the Technology Transfer Office (TTO) serves as the primary operational and financial administrator for the office's technology commercialization activities. This position is responsible for both the management and direct execution of complex financial, budgeting, intellectual property, compliance, and reporting functions in collaboration with TTO leadership, staff, university stakeholders, and external counsel. Responsibilities include managing and maintaining intellectual property records throughout the lifecycle process, monitoring agreements and license compliance, supporting federal reporting requirements, and ensuring adherence to university policies and external regulations. This position supports operational planning, documentation and data management, and continuous improvement initiatives.
Essential Functions
Collaborates with the TTO Director to implement strategic initiatives, refine office policies, and enhance workflows. Monitors and maintains IP management, contract tracking, and data systems. Manages office operations, including inventory, records, and administrative processes; supports TTO website coordination and general information requests. Ensures effective day-to-day operations and high-quality execution of TTO activities and events.
Manages operational and patent budget administration, including forecasting, monitoring, analysis, and reporting, to support effective financial planning and resource allocation. Ensures compliance with University IP policies and applicable financial guidelines. Manages and directly administers the legal and operational expense processes, including invoicing, fund collection, disbursements, and royalty revenue distribution. Administers the financial and administrative processes related to purchase orders, legal billing, vendor payments, and travel arrangements by coordinating timelines, funding sources, payees, and payment requirements. Maintains the integrity of financial records, performs associated reconciliation and recordkeeping activities, and facilitates the timely execution of financial obligations in support of program activities.
Manages the University's IP portfolio, overseeing and directly administering the lifecycle of invention disclosures, patent filings, prosecution, maintenance, and copyright registrations, partnering with TTO staff and external legal counsel. Ensures compliance with filing requirements, contractual obligations, and deadlines while monitoring portfolio status. Serves as the primary administrative liaison with external counsel to relay information, monitor progress, and manage the assignment of matters to approved law firms in accordance with established guidelines. Escalates complex issues to appropriate stakeholders, with content decisions and approvals remaining with TTO leadership and legal counsel.
Oversees institutional compliance with sponsor intellectual property obligations and associated reporting requirements, ensuring adherence to contractual terms and regulatory timelines. Manages and directly performs the preparation, review, and submission of required documentation, including invention reports, confirmatory licenses, and DD882s, and federal reporting through systems such as iEdison. Collaborates with faculty, post-award administration, and external agencies to ensure accurate, timely, and compliant reporting. Monitors annuity and maintenance fee administration through external vendors.
Provides guidance on intellectual property processes and requirements; responds to internal and external inquiries; supports collaboration among TTO staff and stakeholders to advance operational and commercialization objectives.
Manages intellectual property records and data administration, ensuring the accuracy and integrity of agreements, invention disclosures, licensing activity maintained in TTO systems. Develops, prepares, and analyzes reports on patents, licensing, compliance and operational activities to support operational planning and stakeholder decision-making. Monitors and administers licensee performance and compliance with financial and non-financial obligations, reporting requirements, and agreement terms. Supports supervision of TTO staff through coordination of team activities, administration of time and attendance and assistance with personnel-related administrative functions. Oversees and directly administers licensee reimbursement activities
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Bachelor's degree with four (4) years of relevant experience.
Experience managing budgets and financial operations.
Excellent communication (verbal and written) and interpersonal skills, with a focus on collaboration.
Outstanding organizational skills, high level of attention to detail, analytical ability, able to work on multiple projects simultaneously, capable of self-direction, ability to deal diplomatically with people at all levels, solid decision-making skills, and judgment.
Demonstrated ability to work both independently and in a team environment, ensuring tasks are completed within deadlines.
Intermediate proficiency with MS Office Applications, including Excel and Word.
High degree of discretion; experience managing confidential information.
Preferred Qualifications
Experience in operations and financial management in a university technology transfer or research environment.
Thorough knowledge of IP management and compliance requirements in a university setting.
Thorough knowledge of IP protection.
Thorough knowledge and understanding of the University's Intellectual Property Policy.
Thorough knowledge or familiarity with the Bayh-Dole Act.
Familiarity with Kuali or other research administrative platform.
Experience using the Inteum/Minuet database or other database programs.
General knowledge of the University's Summit Finance system.
Knowledge of the NIST/iEdison reporting system.
Working Conditions
Work is performed in a standard office or indoor university environment and involves minimal physical exertion.
Work Schedule and Work Arrangement
Monday - Friday, 8 am - 5 pm, 37.5 hours per week.
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is
subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Pay Grade: PSSAP Grade 27
Click here to view the Professional Staff hiring ranges.
Special Instructions for Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 14 Jul 2026 Eastern Daylight Time
Applications close: 18 Oct 2026 Eastern Daylight Time
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