Remote Wayfair Customer Service Jobs in Addison, IL

Remote Inside Sales / Customer Service AssociateChicago, IL, United StatesJob DescriptionUnlock Your Potential with Us!Are you a driven Remote Inside Sales / Customer Service Representative looking to elevate your career and financial future. Do you excel in empathetic and effective communication?This is not your typical remote position. Our rapidly expanding, entrepreneurial home cleaning company offers unparalleled growth opportunities!Why Join Us?Inspiring Work: We're on a mission to do great things, and we want you to join us in growing and achieving more together.Thoughtful Environment: We value mindfulness and understand the impact of our actions on the world around us.Skillful Team: We embrace challenges, take risks, and view failures as steppingstones to success.Exceptional Communication: In our remote setting, we understand the importance of clear, over-communication and handling time zone differences with ease.Strong Team Bond: We use technology to create strong connections and a supportive team atmosphere.Key Qualities We're Looking For:A passionate drive to excel as a Remote Inside Sales / Customer Service Representative.An ability to emotionally connect with potential clients and effectively convey the value of our services.Sensitivity to clients' emotional needs, especially in the context of home cleaning.Enthusiasm for meeting and exceeding weekly sales goals.Outstanding customer service and communication skills.Expertise in managing long sales cycles while delivering exceptional client service.Meticulous attention to detail and commitment to seeing tasks through to completion.Comfort in using web-based sales, scheduling, and client service applications.A strong desire to learn, grow, and embrace new technologies like AI Sales Agents and AI Scheduling Agents.Trustworthiness and integrity, delivering on promises whether someone is watching or not.A love for both Sales and Marketing, understanding their close relationship.Have a Bachelor's Degree.Job Responsibilities:Ensure client satisfaction through phone, text, and email communication.Conduct digital marketing projects to boost lead volume, online bookings, and conversion rates.Produce daily, weekly, and monthly reports and statistics.Must be a great scheduler

Support Employee Engagement Manager when needed.Handle sales calls and convert them into scheduled cleaning services, constantly striving to meet weekly sales targets.Build and maintain sales funnels to maximize conversion rates.Oversee initial cleanings to ensure smooth operations.Follow up with clients post-cleaning to convert one-time clients into repeat customers, resolving any issues with top-notch customer service.Available to work full time on Monday to Friday, 8:30am to 5:00pm, US CST, except for Wednesdays, which is from 6:30am to 3:00pm.What We Offer:2-Month training program with Client Service and then, another 2-Month training module with inside sales: progressive in both workload and expectations.A positive, healthy, trust-based work environment.Work-life balance.Direct and honest communication with a focus on understanding.Opportunities for professional growth and learning.Utilization of the highest level of technology for remote work.A connected, not isolated, team atmosphere where you'll be a valued member of our highly bonded team.5 levels for growth:oTrainee: Certified to be Level 1 asap with successful training$6 / houroLevel 1: Entry Level, minimum pay: $8 / houroLevel 2: Intermediate level, minimum pay: $10 / houroLevel 3: Advanced Level, minimum pay: $12 / houroLevel 4: Master Level, minimum pay: $14 / houroLevel 5: Authoritative level, minimum pay: $16 / hourA qualified applicant can enter the position in higher level.Compensation: Base pay ranges from $6 to $16 / Hr, with significant growth potential.We're seeking a smart, forward-thinking problem-solver to join our vibrant, dynamic team. If you're ready for an exciting challenge, click the link to apply and start your journey with us today!