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Remote Walmart Resolution Specialist Jobs in Riverside, CA

Qcells

Complaint & Fraud Escalation Specialist

Irvine, CA · On-site +1

$79K - $93K/yr

The ideal candidate will have experience in customer escalations, dispute resolution, or complaints ... Remote work may be considered for exceptional cases. RESPONSIBILITIES: * Serve as the primary point ...

New

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

... timely resolution and exceptional service for Wayvia products and services. This role involves ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Float Health

Recurring Care Specialist

Irvine, CA · On-site +1

$48K - $50K/yr

... resolution * Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

Float Health

Recurring Care Specialist

Irvine, CA · On-site +1

$48K - $50K/yr

... resolution * Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and ... resolution capabilities. * Highly organized and self-motivated, with the ability to prioritize ...

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Remote Walmart Resolution Specialist information

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How much do remote walmart resolution specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote walmart resolution specialist in Riverside, CA is $29.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $37.60 per hour, depending on experience, location, and employer.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

What are popular job titles related to Remote Walmart Resolution Specialist jobs in Riverside, CA?

For Remote Walmart Resolution Specialist jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Walmart Resolution Specialist jobs in Riverside, CA look for?

The top searched job categories for Remote Walmart Resolution Specialist jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Walmart Resolution Specialist jobs?

Cities near Riverside, CA with the most Remote Walmart Resolution Specialist job openings:

Remote Walmart Resolution Specialist jobs near you
Infographic showing various Remote Walmart Resolution Specialist job openings in Riverside, CA as of September 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,321 per year, or $30 per hour.

Account Servicing Specialist - Impounds

Santa Ana, CA • On-site, Remote

Veros Credit, LLC
Finance and Insurance • 201 - 500 employees
Learn more about Veros Credit, LLCexternal

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

About Us
Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.
We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.
Some of our benefit offerings include:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
  • And a lot more!

About The Position
The Account Servicing Specialist (Impounds) will be responsible for servicing auto loan accounts.In-Office position in Santa Ana, CA, Ontario, CA, and Fort Worth, TX. Remote position available for Arizona and Nevada.
Essential Responsibilities:
  • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
  • Negotiate payment arrangements with borrowers to successfully obtain a commitment for payment and/or reinstatement of accounts, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
  • Review accounts for special assistance (loan modifications, extensions, etc.) and gather the necessary information and/or documents to provide assistance
  • Initiate and review repossession efforts to recover collateral.
  • Accurately and professionally document account information and collection activities.
  • Conduct investigative activities to determine the whereabouts of customers through database searches and system records (Skip-Tracing).
  • Perform outbound calls and receive inbound calls through an auto-dialing system or manual telephone system.
  • Maintain satisfactory work efforts on an assigned queue and meet/exceed daily and monthly goals.
  • Other duties as assigned.

Essential Requirements:
  • 3+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
  • Effective communication, negotiation, and problem-solving skills.
  • Ability to read, interpret and apply federal, state, and local collections regulations.
  • Ability to interact with customers in a professional, tactful, and sensitive manner.
  • Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
  • Available to work a flexible work schedule and overtime as needed.
  • High School Diploma or GED.
  • Bilingual (English/Spanish) required.

Salary: $18.00 - $23.00 per hour + Bonus
#VHP
Veros Credit, LLC is an equal opportunity employer.
**This Organization Participates in E-Verify
Keywords:
Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

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