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Remote Walmart Resolution Specialist Jobs in Bothell, WA

Evergreen Health

Denial Management Specialist

Kirkland, WA · Remote

$28.83 - $46.14/hr

... Remote in Washington State only Posted wage ranges represent the entire range from minimum to ... Responsible for the review, appeal strategy, resolution and reporting of payer claim denials to ...

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Remote Walmart Resolution Specialist information

See Bothell, WA salary details

$15

$32

$62

How much do remote walmart resolution specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote walmart resolution specialist in Bothell, WA is $32.10, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $40.29 per hour, depending on experience, location, and employer.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

What cities near Bothell, WA are hiring for Remote Walmart Resolution Specialist jobs?

Cities near Bothell, WA with the most Remote Walmart Resolution Specialist job openings:

Remote Walmart Resolution Specialist jobs near you

Software Quality Assurance Specialist and Procedure Writer

System One

Bellevue, WA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Job Title: Software Quality Assurance Specialist and Procedure Writer Type: Long-term Contract Work Model: Remote

Responsibilities:

  • Develop, maintain, and execute plans for creating, organizing, and tracking Software Quality Assurance (SQA), administrative, and operating procedures across the full software lifecycle.
  • Translate ASME NQA-1-2022 Subpart 2.7 requirements into step-level, role-specific procedural content with acceptance criteria and records requirements.
  • Ensure procedures comply with company standards, NRC regulations, 10 CFR 50 Appendix B, INPO criteria, and other relevant standards.
  • Maintain traceability between procedure content and NQA-1-2022 Subpart 2.7 requirements, including updating the Requirements Traceability Matrix.
  • Support audits, self-assessments, and reviews to identify trends, gaps, and opportunities for improvement in SQA and procedures.
  • Engage with industry peers, vendors, and regulatory bodies to identify innovative practices and integrate best practices into procedures.
  • Coordinate cross-discipline procedure reviews with IT, QA, engineering, operations, procurement, finance, and legal teams.
  • Facilitate review cycles, comment resolution, approval workflows, and procedure walkthroughs for diverse stakeholder groups.
  • Maintain auditable records of all procedure activities within the EDMS, ensuring proper versioning and classification.

Requirements:

  • Bachelor’s degree in Information Technology, Engineering, Quality Assurance, Business, or a related field, or equivalent nuclear industry experience.
  • 5+ years of experience in nuclear SQA program ownership, controlled procedure development, or nuclear IT governance.
  • Knowledge of ASME NQA-1-2022 Subpart 2.7 software lifecycle requirements, including grading, verification, acceptance testing, and change control.
  • Practical understanding of 10 CFR 50 Appendix B criteria as applied to software and IT systems in a nuclear environment.
  • Ability to interpret regulatory standards and produce clear, actionable procedures accessible to diverse teams.
  • Experience writing procedures that interface across QA, IT, engineering, and operations within a controlled document environment.
  • Strong technical writing skills with focus on clarity, accuracy, and compliance traceability.
  • Working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Experience with smart procedures or electronic procedure tools is a plus.
  • Excellent communication skills and attention to detail with a commitment to procedural excellence.
  • Self-starter with ability to develop innovative solutions independently.
  • Ability to adapt to changes in plant design, procedures, schedules, and regulatory requirements.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #161-Managed Staffing Charlotte

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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