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Remote Vtc Operator Jobs (NOW HIRING)

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There will be a rotation working remotely 2days in the office (3 days remote) one week, then the ... Company Description Visionary Technology Consultants (VTC) is a Minority and Service Disabled ...

... VTC. * Competent to work at the highest level of all phases of information systems auditing ... Operating Systems (Windows, Unix) * Boundary Defense) Network Policy, Router, Firewall) * Internal ...

... VTC. * Competent to work at the highest level of all phases of information systems auditing ... Operating Systems (Windows, Unix) * Boundary Defense) Network Policy, Router, Firewall) * Internal ...

Operating Systems (Windows, Unix) * Boundary Defense) Network Policy, Router, Firewall) * Internal ... HBSS (remote console, AV, ABM, PA HIPS, ePO) * Traditional Security (Common, Basic, NCV, SCV)

Remote Vtc Operator information

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$41K

$67.2K

$101.5K

How much do remote vtc operator jobs pay per year?

As of Jun 6, 2026, the average yearly pay for remote vtc operator in the United States is $67,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote VTC Operators when supporting virtual meetings across different time zones?

Remote VTC Operators often coordinate meetings for participants located in various time zones, which can present scheduling and technical support challenges. They need to ensure that all parties have the correct meeting times, troubleshoot connectivity issues that may arise due to network differences, and remain flexible with their own working hours to provide timely assistance. Effective communication, strong organizational skills, and adaptability are essential to manage these challenges and deliver seamless virtual conferencing experiences.

What are the key skills and qualifications needed to thrive as a Remote VTC Operator, and why are they important?

To thrive as a Remote VTC Operator, you need strong technical knowledge of video teleconferencing systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications or experience in IT support. Familiarity with platforms like Cisco Webex, Zoom, Microsoft Teams, and video/audio hardware is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure seamless virtual meetings, minimize technical disruptions, and support effective remote collaboration for organizations.

What is the difference between Remote Vtc Operator vs Remote Dispatch Coordinator?

AspectRemote Vtc OperatorRemote Dispatch Coordinator
CredentialsDriver's license, dispatch software knowledgeLogistics or transportation experience, communication skills
Work EnvironmentHome-based, computer and phone useHome-based or office, coordinating vehicle movements
Industry UsageTransportation, logistics, freightTransportation, logistics, fleet management

The Remote Vtc Operator primarily manages vehicle dispatching and communication with drivers, focusing on real-time coordination. The Remote Dispatch Coordinator oversees broader logistics operations, including planning and scheduling. Both roles require similar skills and industry knowledge but differ in scope and responsibilities.

What are Remote VTC Operators?

Remote VTC Operators are professionals who manage and facilitate video teleconferencing (VTC) sessions from a remote location. Their responsibilities include setting up virtual meeting rooms, troubleshooting technical issues, ensuring secure and high-quality audio/video connections, and providing support to participants during virtual meetings. These operators often work with various conferencing platforms and may serve government, corporate, or educational clients. Their role is crucial for seamless virtual communication, especially in organizations with distributed teams.
What cities are hiring for Remote Vtc Operator jobs? Cities with the most Remote Vtc Operator job openings:
What are the most commonly searched types of Vtc Operator jobs? The most popular types of Vtc Operator jobs are:
What states have the most Remote Vtc Operator jobs? States with the most job openings for Remote Vtc Operator jobs include:
Workforce Support Technician - Hybrid

Workforce Support Technician - Hybrid

Visionary Technology Consultants

Bellevue, WA • Remote

$28 - $32/hr

Full-time

Posted 9 days ago

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Job description

Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)

Position Overview

The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.

Key Responsibilities

· Provide on-site technical support for employees in WBD offices through the Tech Bar.

· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.

· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.

· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.

· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.

· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.

· Provide escalation support from Level 1 support using ServiceNow.

· Set up and break down IT equipment on desks as needed.

· Provide support for Windows, OSX, iOS, and Android operating systems.

· Support Apple and Dell devices.

· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.

· Assist with printing and multifunction printer (MFP) setups within the WBD environment.

· Participate in global projects to deliver new services, as required.

· Perform other ad hoc responsibilities as requested by the Manager.

Qualifications & Experience

· High school diploma or equivalent required; Bachelor’s degree preferred.

· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.

· Experience managing outages and technical incidents.

· Ability to work 100% onsite, with occasional remote work as business needs dictate.

· Willingness to travel for business purposes, as required.

· Availability for occasional night and weekend work, as needed.

Additional Information

This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.

Company Description

Visionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB). We provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Our proven solutions have enabled our customers to keep pace with the rapid evolutions in technology and maximize their people and product investments. Our distinctive approaches respond to the challenges faced by all organizations to improve operational efficiency while minimizing operating costs continually.