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Remote Vrs Interpreter Jobs in Indiana (NOW HIRING)

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Remote Vrs Interpreter information

What is a remote VRS interpreter?

Remote VRS (Video Relay Service) interpreters are professionals who facilitate real-time communication between deaf or hard-of-hearing individuals using American Sign Language (ASL) and hearing individuals using spoken English. They work remotely, typically from call centers or home offices, using video conferencing technology to interpret conversations over phone or video calls. Their primary role is to ensure clear, accurate, and confidential communication between parties who use different languages and communication modalities. Remote VRS interpreters must possess strong language skills, cultural competency, and the ability to handle a variety of call topics. This role often requires national certification and adherence to strict ethical standards.

What challenges do remote VRS interpreters face when working from home, and how can they be managed?

Remote VRS Interpreters often encounter challenges such as maintaining focus during long interpreting sessions, managing background noise, and ensuring a stable internet connection for clear communication. To address these, it’s important to set up a dedicated, quiet workspace and use high-quality headsets and webcams. Regular breaks and clear boundaries between work and personal life can also help maintain performance and well-being. Staying updated with technology and participating in ongoing professional development are key to thriving in this remote role.

What is the difference between Remote Vrs Interpreter vs ASL Interpreter?

AspectRemote Vrs InterpreterASL Interpreter
CredentialsVRS certification, RID certification often preferredRID certification, state licensure
Work EnvironmentRemote, via video conferencing platformsIn-person or remote, depending on assignment
Industry UsageTelecommunications, remote communication servicesEducational, medical, legal, and community settings
Common Search IntentRemote interpretation services, VRS jobsIn-person or remote ASL interpretation jobs

Remote Vrs Interpreters primarily provide remote sign language interpretation via video calls, often for telecommunications companies, requiring specific VRS certifications. ASL Interpreters work in various settings, including in-person and remote environments, with certifications like RID. While both roles involve sign language interpretation, Remote Vrs Interpreters focus on telecommunication services, whereas ASL Interpreters serve diverse industries and settings.

What skills and qualifications are needed to be a remote VRS interpreter?

To thrive as a Remote VRS Interpreter, you need native or near-native proficiency in American Sign Language (ASL) and English, along with relevant interpreter certification such as RID or NAD. Familiarity with video relay service platforms, video conferencing tools, and secure communication systems is typically required. Exceptional listening skills, cultural sensitivity, and emotional resilience are crucial soft skills for effective and empathetic communication. These competencies ensure accurate, confidential, and seamless interpretation for deaf and hard-of-hearing clients in a remote environment.
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Remote Vrs Interpreter jobs near you

Sign Language Interpreter - VRS - Part Time - Indianapolis, Indiana

Sorenson Communications

Indianapolis, IN • On-site, Remote

$25 - $60/hr

Part-time

Retirement

Re-posted 12 days ago

Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

256th of 488 rated business services

Job description

Salary Range: $25-$60 (depending on location, education, and certifications)

Location: Indianapolis, Indiana

Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)

Benefits of interpreting with Sorenson:

  • Flexible Scheduling 
  • Premium shifts offered to boost hourly wage
  • Earn CEU’s
  • Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
  • 401K plans with employer contribution
  • No scripts
  • Resiliency/Vicarious Trauma resources available at no cost
  • Company-wide Network
    • Transfer and visiting interpreter opportunities to any of the centers across the US or Canada

A successful candidate will have:

  • Ability to pass our required skills assessment
  • A high school diploma or GED
  • An associate’s or bachelor’s degree (preferred, but not required)
  • Interpreter certification (as required by local regulations)
  • 3 years’ experience working as an interpreter (preferred, but not required)
  • Ability to troubleshoot basic technical issues
  • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
  • Regular and predictable attendance

Job Snapshot:

Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.

Responsibilities:

  • Effectively interpret between American Sign Language (ASL) and spoken English
  • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
  • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
  • Demonstrate full compliance with Sorenson Communications attendance policy
  • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
  • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
  • Possess the ability to quickly learn and implement new and changing technologies
  • Work effectively in a team environment; receive support from and provide support to colleagues
  • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
  • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
  • Enhance interpreting skills through continued education training
  • Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis

About Us:

  • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
  • Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.

Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.

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