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Remote Virtual Teletech Customer Service Representative Jobs in Kansas

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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Remote Virtual Teletech Customer Service Representative information

What is the difference between Remote Virtual Teletech Customer Service Representative vs Remote Virtual Call Center Agent?

AspectRemote Virtual Teletech Customer Service RepresentativeRemote Virtual Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, virtual customer supportHome-based, virtual customer support
Industry UsageTeletech, customer service, tech supportCall centers, customer support, telecommunication
Job FocusHandling customer inquiries, troubleshooting, supportAnswering calls, resolving customer issues, support

Both roles involve remote, virtual customer support with similar credentials and work environments. The main difference lies in terminology: 'Customer Service Representative' emphasizes direct customer interaction, while 'Call Center Agent' often refers to handling inbound calls in a call center setting. Both positions are common in the customer support industry and may overlap in duties depending on the employer.

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For Remote Virtual Teletech Customer Service Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Teletech Customer Service Representative jobs in Kansas look for?

The top searched job categories for Remote Virtual Teletech Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Remote Virtual Teletech Customer Service Representative jobs?

Cities in Kansas with the most Remote Virtual Teletech Customer Service Representative job openings:

Remote Customer Service & Sales Representative

McQuade Organization

Pittsburg, KS • Remote

Full-time

Re-posted 8 days ago


Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace