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Remote Virtual Receptionist Jobs in Portage, MI (NOW HIRING)

Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global medical technology leader where customer experience is a top priority. In this remote contract role, you ...

Remote - offsite Shift: 8am-5pm PST, Training is Mon- Fri, then schedule is Sun - Thurs. Responsibilities * Provide customer services related to sales, sales promotions, installations, and ...

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales, sales promotions, installations and communications. * Ensures that good customer relations are ...

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

Remote Virtual Receptionist information

See Portage, MI salary details

$9

$16

$23

How much do remote virtual receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote virtual receptionist in Portage, MI is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Portage, MI?

The most popular types of Virtual Receptionist jobs in Portage, MI are:

What are popular job titles related to Remote Virtual Receptionist jobs in Portage, MI?

For Remote Virtual Receptionist jobs in Portage, MI, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Portage, MI look for?

The top searched job categories for Remote Virtual Receptionist jobs in Portage, MI are:

What cities near Portage, MI are hiring for Remote Virtual Receptionist jobs?

Cities near Portage, MI with the most Remote Virtual Receptionist job openings:

Infographic showing various Remote Virtual Receptionist job openings in Portage, MI as of August 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,794 per year, or $16.7 per hour.

Remote Customer Service Benefits Leaders

Zuzick Organization of Globe Life

Kalamazoo, MI • Remote

$15.25 - $20.50/hr

Full-time

Posted 27 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance


Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US