ZipRecruiter

Log In

2

Remote Virtual Receptionist Jobs in O Fallon, IL

BJC HealthCare

Remote Customer Service - PCAL

Saint Louis, MO · Remote

$15 - $20.25/hr

BJC Medical Group is looking for a Remote Customer Service Representative for our Primary Care Access Line (PCAL). Must live within 1 hour of St. Louis, Missouri Typing Test Required (minimum speed ...

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in O'Fallon, IL

Remote Virtual Receptionist information

See O Fallon, IL salary details

$9

$16

$23

How much do remote virtual receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote virtual receptionist in O'Fallon, IL is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in O'Fallon, IL? For Remote Virtual Receptionist jobs in O'Fallon, IL, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in O'Fallon, IL look for? The top searched job categories for Remote Virtual Receptionist jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for Remote Virtual Receptionist jobs? Cities near O'Fallon, IL with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in O'Fallon, IL as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,567 per year, or $16.6 per hour.

Fully Virtual Entry Level CSR Rep

American Income Life Insurance Company

Saint Louis, MO • On-site, Remote

$90K - $120K/yr

Full-time

Posted 20 days ago

Job description

AO Globe Life is hiring professionals to work with credit union members who are already connected with our organization and seeking guidance on available benefit programs. This fully remote opportunity offers flexibility, professional development, and the ability to help individuals and families access important coverage options that support their financial security.
Comprehensive training and licensing support are provided, making this an excellent opportunity for individuals beginning a new career or expanding their experience in client services.
Key Responsibilities
  • Conduct scheduled virtual consultations with credit union members through Zoom
  • Assess client needs and explain available benefit options in a clear and approachable way
  • Guide individuals and families through the enrollment process with professionalism
  • Maintain accurate digital records and ensure compliance with industry standards
  • Provide responsive follow-up communication and ongoing client support
  • Participate in team training sessions, mentorship programs, and professional development opportunities
What We Offer
  • Fully remote work environment available throughout the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided-no cold outreach required
  • Paid training and full licensing support
  • Weekly compensation through a performance-based structure
  • Performance bonuses and long-term renewal income opportunities
  • Career advancement pathways into mentorship and leadership roles
  • A collaborative team culture focused on recognition and support
You May Thrive in This Environment If You
  • Have strong communication skills and enjoy helping others
  • Are self-motivated, organized, and able to manage your schedule independently
  • Feel comfortable using Zoom, email, and cloud-based tools
  • Are interested in making a meaningful impact through your work
  • Are open to coaching and eager to grow professionally
  • Have experience in customer service, client advising, or sales (helpful but not required)
Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life is a mission-driven organization that provides supplemental benefits to working-class families across the United States. The organization proudly serves credit unions, labor unions, and veterans through personalized virtual consultations. With more than 70 years of experience, AO Globe Life continues to offer stability, purpose, and career growth through a remote-first workforce.
Apply Today
If you are ready to begin a flexible, people-focused career where your work creates real impact, we encourage you to apply and explore joining AO Globe Life.

Apply