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Remote Virtual Receptionist Jobs in Monroe, MI (NOW HIRING)

Apidel Technologies

Customer Support Representative

Toledo, OH · Remote

$15.75 - $21.50/hr

Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Monroe, MI

Remote Virtual Receptionist information

See Monroe, MI salary details

$9

$16

$22

How much do remote virtual receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote virtual receptionist in Monroe, MI is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Monroe, MI?

The most popular types of Virtual Receptionist jobs in Monroe, MI are:

What are popular job titles related to Remote Virtual Receptionist jobs in Monroe, MI?

For Remote Virtual Receptionist jobs in Monroe, MI, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Monroe, MI look for?

The top searched job categories for Remote Virtual Receptionist jobs in Monroe, MI are:

What cities near Monroe, MI are hiring for Remote Virtual Receptionist jobs?

Cities near Monroe, MI with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Monroe, MI as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 41% Physical, 2% Hybrid, and 57% Remote job distribution, with an average salary of $34,304 per year, or $16.5 per hour.

Remote Customer Service Representative

Next Stop Travel

Toledo, OH • Remote

$15.75 - $21.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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