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Remote Virtual Receptionist Jobs in Flowood, MS (NOW HIRING)

Remote Virtual Receptionist information

See Flowood, MS salary details

$8

$14

$20

How much do remote virtual receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote virtual receptionist in Flowood, MS is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.78 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What job categories do people searching Remote Virtual Receptionist jobs in Flowood, MS look for?

The top searched job categories for Remote Virtual Receptionist jobs in Flowood, MS are:

What cities near Flowood, MS are hiring for Remote Virtual Receptionist jobs?

Cities near Flowood, MS with the most Remote Virtual Receptionist job openings:

Remote Representative - Customer-Focused | Work From Home | Weekly Pay

Globe Life American Income Division

Jackson, MS • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 20 days ago


Job description

Remote Representative - Customer-Focused / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + BonusesHelp People. Build Relationships. Create a Career From Home.
Are you a strong communicator who enjoys helping people and building meaningful relationships?
AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.
Our mission is simple:
To protect every child and serve all working people.
Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.
• 100% Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• No Prior Insurance Experience Required
• Training & Mentorship Provided
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Remote Representative, your primary focus will be providing an outstanding client experience while helping families understand their available benefit options.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Build professional, long-term client relationships
  • Listen to clients' needs and answer benefit-related questions
  • Explain available life, accident, and supplemental health coverage options
  • Provide clear, personalized guidance based on individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate digital records and follow-up communication
  • Participate in ongoing virtual training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Work from home while connecting with clients, mentors, and teammates through virtual platforms.
Flexible Schedule
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary to serve clients successfully.
📞 Qualified Leads Provided at No Cost
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Uncapped Earning Potential
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
💵 Long-Term Renewal Income
Build long-term income potential through eligible policy renewals and continued client relationships, subject to applicable vesting and contract requirements.Training & Professional Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual coaching
  • Professional development workshops
  • Leadership development and advancement training

We value coachability, consistency, accountability, and a willingness to grow.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Union representation and professional support
  • Leadership development programs
  • Professional recognition opportunities
  • Performance-based incentive travel
  • Leadership conferences and company events
Career Growth & Leadership Opportunities
AO provides opportunities for motivated representatives to advance based on performance, development, consistency, and leadership ability-not simply tenure.
Career growth may include opportunities in:
  • Client relationship management
  • Training and onboarding
  • Mentorship
  • Team leadership
  • Management development
  • Advanced leadership roles
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent written and verbal communication skills
  • Strong active-listening and relationship-building abilities
  • Customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Reliability and strong follow-through
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Practical problem-solving abilities
  • Ability to work independently from home
  • Comfort collaborating within a virtual team
  • Willingness to learn and accept coaching
  • Desire for long-term professional growth
Experience That Transfers Well
Experience in the following areas can be helpful but is not required:
  • Customer Service
  • Client Relations
  • Administrative Support
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Banking
  • Call Centers
  • Military Service
  • Sales
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will first learn more about the position, including responsibilities, performance-based compensation, licensing requirements, training, and career advancement opportunities before moving forward with a live interview.Ready to Build Your Career From Home?
If you're looking for a customer-focused remote career where you can help families, build relationships, develop professionally, and create long-term earning and advancement opportunities, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Serve Families. Build Relationships. Grow Your Future.