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Remote Virtual Receptionist Jobs in Carson, CA (NOW HIRING)

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Remote Virtual Receptionist information

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How much do remote virtual receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote virtual receptionist in Carson, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.87 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in Carson, CA? For Remote Virtual Receptionist jobs in Carson, CA, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Carson, CA look for? The top searched job categories for Remote Virtual Receptionist jobs in Carson, CA are:
What cities near Carson, CA are hiring for Remote Virtual Receptionist jobs? Cities near Carson, CA with the most Remote Virtual Receptionist job openings:

Virtual Receptionist / Patient Care Coordinator

Boogieteam

Los Angeles, CA โ€ข Remote

$18.75 - $24.75/hr

Part-time

Posted 29 days ago


Job description

About the Role

A rapidly growing medical spa and aesthetics group is looking for a warm, professional, and highly organized After-Hours Virtual Receptionist / Patient Care Coordinator to support patients outside of normal business hours.

In this role, you will be the first point of contact for patients during evenings, weekends, and holidays as needed. You will help answer inbound calls, schedule appointments, provide clinic information, document patient interactions, and deliver a polished, concierge-level experience across multiple clinic locations.

This is a part-time remote role with the opportunity to grow into more hours and responsibilities based on performance and business needs.

Key Responsibilities
  • Answer inbound after-hours, weekend, and holiday calls promptly and professionally
  • Schedule, reschedule, and cancel patient appointments using the clinic's scheduling software
  • Identify the correct clinic location based on patient needs, provider availability, and appointment type
  • Answer basic questions about treatments, providers, office hours, pricing, and clinic locations
  • Collect accurate patient information and document all calls, notes, and follow-ups clearly
  • Follow call scripts, SOPs, scheduling guidelines, and escalation procedures
  • Escalate urgent patient concerns according to company protocols
  • Share detailed call notes and updates with the daytime front desk team
  • Assist with appointment confirmations, reminder calls, and follow-up calls as needed
  • Conduct outbound retention calls to help re-engage patients and reduce cancellations
  • Deliver a luxury, patient-centered experience on every call
Requirements
  • Must be based in the Philippines and able to work remotely.
  • Minimum of 2 years of experience as a virtual receptionist, customer service representative, appointment setter, or similar role
  • Previous experience in a medical spa, aesthetics, dermatology, dental, cosmetic surgery, or healthcare environment is highly preferred
  • Excellent spoken and written English with a professional phone presence
  • Friendly, empathetic, patient, and customer-focused communication style
  • Strong multitasking, organization, and attention to detail
  • Comfortable following scripts while keeping conversations natural and warm
  • Able to quickly learn new software, scheduling systems, and clinic workflows
  • Reliable high-speed internet connection with backup connectivity
  • Quiet home office or professional remote workspace
  • Noise-canceling headset required
  • Availability to work evenings, weekends, Sundays, and holidays as needed
Nice to Have
  • Experience using Zenoti or similar scheduling platforms

  • Experience with HubSpot, VoIP phone systems, Google Workspace, or Microsoft Office
  • Background supporting multiple clinic locations or multi-location scheduling
  • Experience handling appointment confirmations, reminder calls, and patient retention calls
  • Experience working in luxury service, beauty, wellness, or healthcare-related industries
Work Setup
  • Remote, Philippines-based

  • Part-time with opportunity to grow

  • Working hours: Evenings, weekends, including Sundays, and holidays as needed