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Remote Virtual Receptionist Jobs in Bountiful, UT

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

... 24/7 as remote receptionists and dispatchers. Our live answering service helps our business ... Virtual training period * You must have a quiet, private work environment with a door that can be ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

... 24/7 as remote receptionists and dispatchers. Our live answering service helps our business ... Virtual training period * You must have a quiet, private work environment with a door that can be ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

... 24/7 as remote receptionists and dispatchers. Our live answering service helps our business ... You must have 100% attendance for the 5-week virtual training course. * remotely. Food and lodging ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

... 24/7 as remote receptionists and dispatchers. Our live answering service helps our business ... You must have 100% attendance for the 5-week virtual training course. * remotely. Food and lodging ...

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Remote Virtual Receptionist information

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How much do remote virtual receptionist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote virtual receptionist in Bountiful, UT is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.80 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What job categories do people searching Remote Virtual Receptionist jobs in Bountiful, UT look for?

The top searched job categories for Remote Virtual Receptionist jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Remote Virtual Receptionist jobs?

Cities near Bountiful, UT with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you

Answering Service Agent (Bilingual)

Apello

UT • Remote

$16 - $20/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 18 days ago

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities (after 90 days)


TELEPHONE OPERATOR RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

  • Part Time
  • Morning 
  • Specific Hours Required: 15 - 25 hours per week range: 7 am - 3pm Mountain Time
  • Weekend Day Required: Saturday 


Requirements

LOCATION REQUIREMENTS:

Live in the following states: 

Idaho

Iowa

Montana

Ohio

Utah

Texas

Virginia


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Telephone Operators are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Telephone Operators are required to work on some holidays.


SKILLS/QUALIFICATIONS:

  • Must speak fluent Spanish and English
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:

  • 100% attendance during 5-week Virtual training period 
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection (wired).
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an ethernet cord
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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