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Remote Virtual Customer Service Jobs in Templeton, MA

HMG Careers

Remote Sales and Service Advisor

Worcester, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Devens, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fitchburg, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gardner, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fitchburg, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Devens, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gardner, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Leominster, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Virtual Customer Service information

See Templeton, MA salary details

$10

$17

$27

How much do remote virtual customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote virtual customer service in Templeton, MA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.38 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.

What cities near Templeton, MA are hiring for Remote Virtual Customer Service jobs?

Cities near Templeton, MA with the most Remote Virtual Customer Service job openings:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Templeton, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,425 per year, or $18 per hour.

PMHNP (100% Remote) - Virtual Behavioral Health - $5K Sign On Bonus

Iris Telehealth for Providers

Jaffrey, NH • On-site, Remote

$135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position:Psychiatric Mental Health Nurse Practitioner -Virtual Behavioral Health
Licensure: Active PMHNP in New Hampshire required
Pay: $135,000
Schedule: Monday-Friday, 8 am - 5 pm EST (40 hours per week)
Candidates must have a minimum of two years of prescribing experience following the issuance of a PMHNP-BC license.
Are you a dedicatedPMHNP-BClooking to make a meaningful impact from the comfort of your home?
Iris Telehealth is seeking full-time PMHNPs to provide services in our Virtual Behavioral Health Clinic. In this role, conduct psychiatric evaluations, diagnose mental health conditions, prescribe and manage psychiatric medications, develop treatment plans, and coordinate care with interdisciplinary teams.
Why Iris Telehealth?
  • Mission-Driven Work:At Iris Telehealth, our mission is at the heart of everything we do: increasing access to high-quality mental health care. As a Joint Commission Accredited organization, we're proud to partner with clinicians to deliver care to the communities that need it most.

  • Comprehensive Clinician Support: From licensing and credentialing to IT, onboarding, and administrative support we've got you covered so you can focus on what matters most: providing excellent patient care.

  • Work-Life Balance:We know how important it is to feel balanced and supported. Our roles offer the flexibility of remote work, helping you maintain a healthy balance between your professional and personal life.

  • Innovation & Impact:We empower our clinicians with advanced tools, including AI-supported systems, to streamline workflows and optimize care. You'll also have the opportunity to contribute to quality improvement initiatives and help shape the future of behavioral health care.

At Iris Telehealth, you'll have the chance to deliver impactful care to underserved communities and work with a multidisciplinary team to enhance access to high-quality behavioral health care. Apply today to be part of our mission-driven team, transforming mental health care - one patient at a time - all from the comfort of your home!
Join the Iris team and make a real difference in behavioral health-where innovation meets compassionate care.
Qualifications:
  • An active PMHNP license in the state of New Hampshire is required

  • Minimum of 2 years of prescribing experience required

  • Experience & willingness to treat patients across various age groups, ideally all ages but a minimum of ages 13+

  • Full-time availability (40 hours per week) during EST hours.

  • PMHNP ANCC Board Certification (We do not currently offer any opportunities for PMHCNS)

  • Comfortable working with multiple health systems and varying acuity levels

  • Reside in the U.S. or a U.S. territory

Our Benefits:
At Iris Telehealth, we believe great care starts with caring for our clinicians. We're proud to offer benefits that support your well-being, growth, and work-life balance - so you can focus on doing what you do best: providing exceptional care.
All Iris clinicians receive:
  • Competitive compensation - your expertise deserves to be recognized and rewarded

  • Work-from-home flexibility - skip the commute & enjoy greater flexibility

  • Comprehensive malpractice coverage - full protection, zero hassle

  • Licensing & credentialing support - we handle the logistics so you can focus on care

  • Upfront payment of all state licensing fees - no delays, no out-of-pocket costs

  • Home office setup & 24/7 IT support - everything you need to succeed virtually

Full-time Iris clinicians also enjoy:
  • 4 weeks of PTO + 8 flexible paid holidays - time to recharge, your way

  • Annual CME budget & starting office upgrade stipend - invest in your growth and set up your perfect space

  • Comprehensive health coverage - access to a large national network for medical, dental, and vision care

  • 100% employer-paid life insurance - financial security for you and your loved ones

  • 401(k) with employer match - plan confidently for your future

  • Optional short- & long-term disability coverage - added protection when you need it

About Us:
At Iris Telehealth, we empower our clinicians to provide high-quality virtual behavioral health care to patients across the U.S. We believe in supporting our clinicians with comprehensive resources, allowing them to focus on patient care and make a genuine difference. Partnering with healthcare facilities nationwide, we handle the administrative tasks so our clinicians can focus on what they do best-providing top-quality care. With strong support for licensing and credentialing, we ensure our providers are equipped to serve patients in underserved areas.
Our commitment to work-life balance and respect for our clinicians' expertise sets us apart as a leading behavioral healthcare organization. At Iris, you're more than just a number; you're a valued member of a mission-driven team dedicated to expanding access to mental health care. Experience the difference we bring to behavioral healthcare!
If you are a current Iris provider, thank you for your dedication and service! If you're interested in this opportunity, please contact your Practice Manager for more information about eligibility requirements and how this role compares to your current position.
Iris Telehealth is an Equal Opportunity Employer and complies with all state and federal laws regarding EEOC.
Job Type: Full Time
Compensation: $135,000 - NH Licensed Clinicians Eligible for $5k Sign-On Bonus

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