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Remote Virtual Customer Service Jobs in Portland, ME

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Virtual Customer Service information

See Portland, ME salary details

$10

$17

$26

How much do remote virtual customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote virtual customer service in Portland, ME is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.70 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.

What job categories do people searching Remote Virtual Customer Service jobs in Portland, ME look for?

The top searched job categories for Remote Virtual Customer Service jobs in Portland, ME are:

What cities near Portland, ME are hiring for Remote Virtual Customer Service jobs?

Cities near Portland, ME with the most Remote Virtual Customer Service job openings:

Infographic showing various Remote Virtual Customer Service job openings in Portland, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,148 per year, or $17.4 per hour.

Virtual Care Cardiologist

Maine Medical Center

Scarborough, ME • On-site, Remote

$367K - $415K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Maine Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

550th of 1,060 rated hospitals


Job description

Description
MaineHealth Cardiology is seeking a clinical cardiologist (non-interventional) for primarily virtual work within our integrated cardiovascular service line. While this position is primarily virtual, there will be an expectation of some in-person presence during the establishment and early development of virtual care programs to support workflow design, relationship-building, and program launch needs. This role also has an expectation for on-site physical presence during the calendar year; details will be provided in connection with the interview and hiring process. This position is designed as a full-time role, though we are open to considering less than full-time arrangements for exceptional candidates. MaineHealth Cardiology is a fully integrated cardiovascular practice with more than 80 cardiologists practicing in our Southern, Coastal, and Mountain, offering opportunities for academic engagement and research for those interested.
Opportunity highlights include:
  • Play a key role in expanding and continuously improving MaineHealth Cardiology's virtual care model, helping to shape long-term strategy and operational excellence.
  • Provide timely and appropriate virtual care in a remote capacity across all virtual care programs including but not limited to remote patient management or monitoring, virtual in basket, and virtual quick care.
  • Participate in periodic in-person activities-such as workflow design sessions, relationship-building, and program launch support-to ensure successful development of virtual care programs.
  • Engage in continuous process improvement, contributing thoughtfully to workflow design, implementation, and optimization
  • Offer constructive feedback to leadership, demonstrate flexibility, and embrace innovation to advance team and organizational goals.
  • Apply strong time management, communication and clinical decision-making skills while working independently within a collaborative virtual care environment.

Qualifications:
  • MD/DO from an accredited medical school.
  • Board-certified in Cardiology.
  • Current active and unrestricted license issued by the States of Maine and New Hampshire, or eligible for licensure.
  • Minimum 3 years' experience as an MD or DO in an ambulatory setting.
  • Strong triaging skills.
  • Demonstrated competency in providing timely, comprehensive health care, including evaluation, diagnosis, and treatment.
  • Knowledge of accreditation standards and compliance requirements.
  • Demonstrated proficient use of electronic medical record. Epic preferred.
  • Excellent verbal communication and proficient writing skills.
  • Strong computer skills.
  • Is HIPAA compliant
  • Integrates theoretical knowledge base and clinical expertise in decision making
  • Consistently demonstrates accountability and professional behavior, treating patients and colleagues with courtesy and respect.

At MaineHealth, we recognize the value each team member brings to our organization. Total compensation packages may include, based on eligibility, recruitment payments, relocation assistance, productivity incentives, and quality incentives.
The annual base salary for this position is $620,000.
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs and career growth opportunities.
Portland, Maine, situated on the Maine coast, Portland offers the best of urban sophistication combined with small-town friendliness. The area provides four season recreational opportunities, such as skiing, hiking, sailing, and miles of beautiful beaches. Just two hours north of Boston, this is an exceptionally diverse and vibrant community.
MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. MaineHealth offers a Total Rewards package that includes comprehensive and competitive benefits, along with programs and resources to meet the diverse needs of our workforce.
To learn more about our system please visit www.mainehealth.org and our benefits page.
J-1 visa applicants are welcome to apply.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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