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Remote Virtual Customer Service Jobs in Columbus, GA

HMG Careers

Sales and Service Agent Remote

Geneva, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Hamilton, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Opelika, AL · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ellerslie, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Manchester, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Butler, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Phenix City, AL · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Geneva, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

West Point, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Shiloh, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cusseta, AL · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ellaville, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Talbotton, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tazewell, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Columbus, GA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Virtual Customer Service JobsRemote Virtual Customer Service Jobs in Columbus, GA

Remote Virtual Customer Service information

See Columbus, GA salary details

$9

$15

$23

How much do remote virtual customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote virtual customer service in Columbus, GA is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.35 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.

What are popular job titles related to Remote Virtual Customer Service jobs in Columbus, GA?

For Remote Virtual Customer Service jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Customer Service jobs in Columbus, GA look for?

The top searched job categories for Remote Virtual Customer Service jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Virtual Customer Service jobs?

Cities near Columbus, GA with the most Remote Virtual Customer Service job openings:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Columbus, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,626 per year, or $15.2 per hour.

Entry-Level WFH Client Representative

Globe Life American Income Division

Columbus, GA • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 13 days ago

Job description

Entry-Level Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Launch Your Career with AO
100% Remote | Flexible Schedule | Training Provided
Are you looking for an opportunity to build a rewarding career from home while helping working families protect their financial future?
AO is seeking motivated, service-oriented individuals to join our team as Entry-Level Remote Client Representatives. This position is ideal for individuals who enjoy working with people, developing new skills, and growing within a supportive, mentorship-focused organization.
Whether you're entering the workforce, changing careers, or looking for greater flexibility, we'll provide the training and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we're committed to developing future leaders through mentorship, professional development, and performance-based advancement.
What You'll Do
As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Schedule and confirm virtual consultations
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build and maintain long-term client relationships
Professional Development
  • Participate in virtual training and mentorship programs
  • Learn insurance products, systems, and client service best practices
  • Develop communication, customer service, and leadership skills
  • Collaborate with a supportive remote team
  • Continue building professional skills through ongoing coaching
Training & Licensing
We provide structured onboarding and mentorship to help you build confidence and develop the skills needed for success.
Training includes:
  • Live virtual training sessions
  • One-on-one mentorship
  • Weekly coaching and development
  • Product and systems training
  • Leadership development opportunities

A resident Life & Health Insurance License is required before assisting clients. If you are not currently licensed, we'll guide you through the licensing process. Licensing costs vary by state and typically include pre-licensing education and the state licensing exam.
Compensation
This is a 1099 independent contractor opportunity with performance-based compensation.
Representatives may be eligible for:
  • Weekly commission payments
  • Performance-based bonuses
  • Residual income opportunities through policy renewals
  • Leadership incentives
  • Career advancement opportunities

Compensation is based on individual performance and production.
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling after training
  • No daily commute
  • Modern virtual work environment
Professional Growth
  • Comprehensive training program
  • Leadership mentoring
  • Promotion from within
  • Performance-based advancement
  • Long-term career development
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Commitment to delivering excellent customer service
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Administrative Support
  • Client Relations
  • Call Center Operations
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Ability to obtain a resident Life & Health Insurance License
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Get Started?
If you're looking for a flexible remote career where you can help working families, develop professionally, and build long-term success, we'd love to hear from you.
Apply today and take the first step toward building your future with AO.
Work From Home. Learn New Skills. Grow Your Career. 🚀

Apply