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Remote Virtual Call Center Jobs in Irmo, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Lexington, SC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Nexera

Entry Level Remote Insurance Sales

Columbia, SC · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Attending weekly virtual training with a dedicated mentor * Working toward team leadership and ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Columbia, SC · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Columbia, SC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

Talkiatry

Remote Therapist - South Carolina

Columbia, SC · Remote

$70K - $90K/yr

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model ... No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Lexington, SC · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

RSi

Corporate Recruiter

Columbia, SC · Remote

$68K - $72K/hr

Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers ... Conduct resume screening, virtual interviews, and candidate assessments with a focus on both skills ...

Receivable Solutions LLC

Corporate Recruiter

Columbia, SC · On-site +1

$68K - $72K/yr

Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers ... Conduct resume screening, virtual interviews, and candidate assessments with a focus on both skills ...

Liveops

Remote Spanish Bilingual Customer Service

Columbia, SC · Remote

$14.25 - $18/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

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Showing results 21-40

All JobsCall Center JobsRemote Virtual Call Center JobsRemote Virtual Call Center Jobs in Irmo, SC

Remote Virtual Call Center information

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.
What cities near Irmo, SC are hiring for Remote Virtual Call Center jobs? Cities near Irmo, SC with the most Remote Virtual Call Center job openings:
Remote Virtual Call Center jobs near you

Bilingual Part Time CSR

Coordinated Transportation Solutions

Columbia, SC • Remote

$14.25 - $18/hr

Full-time, Part-time

Posted 17 days ago

Coordinated Transportation Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

22nd of 97 rated public transport

Job description

  1. Acts as the first point of contact with all customers, taking non-emergency transportation reservations through various sources. Securing transportation with vendors, verifying client eligibility and confirming medical appointments.
  2. Manages high volume of inbound and outbound calls within specified performance metrics, including average handle time
  3. Maintains an acceptable level of quality assurance, within specified performance metrics, company policies and procedures and compliance to contractual plan call handling processes
  4. Remains available and engaged to assist with call volume as scheduled, achieving departmental schedule adherence goals
  5. Verifies client eligibility and confirms medical appointments
  6. Maintains a positive attitude, adapt to a team spirit and work well with others
  7. Confirms that requests for transportation are an approved facility per their health plan
  8. Evaluates client transportation needs and makes costs effective decisions
  9. Refers reductions in services and denials to Manager for appropriate action
  10. Records incidents and complaints and refers to Manager for resolution
  11. Manages requests using telephone, voicemail, and computerized scheduling systems
  12. Performs within company attendance guidelines, and works overtime when required
  13. Makes suggestions for improvement in the daily call center operation
  14. Shares in the ownership of the overall departmental performance, including auditing on an as needed basis
  15. Participates in cross training of responsibilities as appropriate
  16. Have a willingness to accept coaching and feedback from coworkers, Team Leads and Managers

Full Remote Position for Columbia, South Carolina- Part time Hours 9:00am-2:00pm Monday-Friday

Training to begin on Monday, August 10, 2026- August 28, 2026 8:00am-5:00pm

CTS offers a competitive, performance based, salary and fringe benefits program. CTS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.

    What Coordinated Transportation Solutions employees say

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