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Remote Virtual Call Center Jobs in Delaware (NOW HIRING)

The selected virtual swingternist candidate will provide remote clinical management to patients at ... center and regional centers of excellence in heart and vascular care, cancer care and women ...

Remote Customer Service Agent

Dover, DE · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

This job is full time or part time Talkiatry is a virtual mental health practice built by ... No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ...

Remote Spanish Bilingual Customer Service

Newark, DE · Remote

$15.25 - $19/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

Remote Spanish Bilingual Customer Service

Dover, DE · Remote

$15.50 - $19.50/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

Showing results 21-35

Remote Virtual Call Center information

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What are the most commonly searched types of Virtual Call Center jobs in Delaware?

The most popular types of Virtual Call Center jobs in Delaware are:

Infographic showing various Remote Virtual Call Center job openings in Delaware as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

NP/PA - Virtual Swingternist

ChristianaCare

Newark, DE • On-site, Remote

$2.7K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

129th of 893 rated healthcare providers


Job description

Job Details
ChristianaCare is currently looking for Nurse Practitioners or Physician Assistants to join ChristianaCare Hospitalist Partners (CCHP), a large and established hospital employed group of over 175 physicians and 40 advanced practice clinicians servicing 3 hospital campuses (1,300 beds) in Newark and Wilmington, DE and Elkton, MD in a full-time virtual swingternist role.
The selected virtual swingternist candidate will provide remote clinical management to patients at the Newark and Wilmington campuses in Delaware and Union campus in Maryland with the support and collaboration from a hospitalist physician.
This is a unique opportunity to practice in an acute care setting from your home!
Details:
  • Approximately 16 (range of 13-19) shifts per 4-week block (includes 2 full weekends)
  • Shift alternates between 12:00pm-10:00pm and 2:00pm-12:00am

Compensation & Benefits
  • Competitive compensation plus shift differential for working in dedicated off-shift role
  • Yearly incentive plan with payout
  • Optional APC Professional Advancement Model with stipend
  • Generous PTO and PTO Cash Out Program
  • $2,750 CME Allowance + 5 CME Days
  • Health, dental and vision benefits
  • 403b and Defined Contribution Plans
  • Fully paid malpractice insurance
  • 12 Weeks Paid Parental Leave

Clinical Duties:
  • Performing cross coverage on patients admitted under inpatient status.
  • Assesses health status of assigned patients through complete medical history and chart review
  • Analyze patient data and formulate an individualize plan of care based on patient assessment and needs in collaboration with the physician, nursing, and other members of the multidisciplinary team.
  • Evaluate and monitor the effectiveness of prescribed management plan.
  • Establish priorities based on patient needs and act on these accordingly.
  • Order, interpret, and/or perform necessary diagnostic testing or labs.
  • Initiate referral to appropriate resources and services.
  • Foster efficient patient flow through system or discharge.
  • Complete appropriate and timely documentation in the electronic health record (EHR), which progress notes and orders
  • Submit billing in a timely fashion according to policy.
  • Utilize teaching/learning principles coupled with an expert clinical knowledge to promote and provide education and counseling to the patient and/or family including teach back.
  • Act as a liaison for patients, families, and other health professionals.
  • Contribute to the development and maintenance of best practice guidelines/protocols, quality and performance improvement projects, algorithms, and research.
  • Provide excellent customer service and assist in efforts to improve patient satisfaction scores.
  • Learns and uses new information, skills and knowledge.
  • Maintains privileges, mandatory education, and regulatory requirements as needed for area of specialization.

Requirements:
  • Acute Care Nurse Practitioner or Physician Assistant license in the state of Delaware and Maryland
  • Prescriptive Authority for the state of Delaware and Maryland
  • DEA registration in the state of Delaware and Maryland
  • ACLS required

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations! ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health.
ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek and other national quality ratings.
Living in and around Delaware offers varied and affordable housing options in DE, PA, MD or NJ. Connected by Amtrak and I 95 this region is a hub for excellent restaurants, entertainment and sporting venues, cultural events and some of the nation's best colleges and universities. Our location puts you within 1-3 hours of four international airports, major cities including Philadelphia, New York City and Washington, D.C., popular beach towns in MD, DE and NJ and popular ski resorts in PA and NY.
#LI-MH1
Annual Compensation Range $112,071.00 - $141,440.00
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jun 30, 2027
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What ChristianaCare employees say

Pay

Benefits

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ChristianaCare logo

About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888