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Remote Virtual Call Center Jobs in Colorado (NOW HIRING)

ATN Health

Virtual Medical Assistant

Westminster, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Denver, CO · On-site +1

$18.25 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Aurora, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Broomfield, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Boulder, CO · On-site +1

$18.50 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Brighton, CO · On-site +1

$19 - $24.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Northglenn, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Federal Heights, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Longmont, CO · On-site +1

$17.50 - $22.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Parker, CO · On-site +1

$18.25 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Solari

Peer Support Specialist - Remote

Denver, CO · Remote

$19.66 - $21.69/hr

Remote full-time opportunity to work from home - Applicants must live in Colorado Work Schedule (2 ... Operates within the scope of work for a behavioral health call center; demonstrates effort toward ...

Solari

Peer Support Specialist - Remote

Denver, CO · On-site +1

$19.66 - $21.69/hr

Remote full-time opportunity to work from home - Applicants must live in Colorado Work Schedule (2 ... Operates within the scope of work for a behavioral health call center; demonstrates effort toward ...

Makpar

Service Center Analyst

Denver, CO · Remote

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · On-site +1

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... This role is largely responsible for providing remote customer support for Federal Government ...

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All JobsCall Center JobsRemote Virtual Call Center JobsRemote Virtual Call Center Jobs in Colorado

Remote Virtual Call Center information

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

How can I make $2000 a week working from home?

A remote virtual call center agent can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, a reliable internet connection, and experience with customer service or sales. Achieving this income level may involve handling high call volumes, upselling, or working for companies that offer competitive pay rates or performance bonuses.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What jobs pay 4000 a week without a degree?

A remote virtual call center agent can potentially earn around $4,000 per week with high sales performance, experience, and commission-based pay structures. Success in such roles often depends on strong communication skills, product knowledge, and the ability to meet sales targets, without requiring a formal degree.

How to make $1000 a week remotely?

A remote virtual call center agent can earn $1000 a week by working full-time hours, typically 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience to qualify for higher-paying shifts or roles with better pay rates.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a Remote Virtual Call Center Agent, and why are they important?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with annual salaries ranging from approximately $20,000 to $40,000 depending on experience, location, and employer. Some roles offer performance-based bonuses or incentives, and skills in customer service and communication are important for higher earnings.
What are the most commonly searched types of Virtual Call Center jobs in Colorado? The most popular types of Virtual Call Center jobs in Colorado are:
Remote Virtual Call Center jobs near you

Virtual Medical Assistant

ATN Health

Westminster, CO • On-site, Remote

$18 - $23/hr

Full-time

Re-posted 25 days ago

Job description

Description:
Full Job Description
Job Description:
Remote Medical Assistant - ATN Health
This is a remote position in Orlando, Florida
Job Description:
Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in-clinic visit. A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the rooming process to assist the in-office medical assistant in expediting onsite rooming in preparation for the patient's visit with their physician or APP.
Essential Functions:
• Conducting telephonic pre-visit check-ins on the patients of your assigned practice or practices. Spend 7-8 hours a day on the phone with patients to ensure all pre-visit information is solicited from the patient and documented in the patient's chart in preparation for their visit.
• Confirm reason for the visit, go over the medication list, social determinants of health, gaps in care, and eligibility for assistance or other referral services for each of your patients. Coordinate and collaborate with the practices' providers, and clinical and office staff to ensure the rooming process of the on-site visit is expedited.
• Making approximately 30-50 phone calls a day to yield the 12-16 patient interactions necessary to complete 20 minutes of registration for 12-15 patients a day.
• Doing all of the above while maintaining your patients' privacy, confidentiality, and safety, and adhering to ethical, legal, and accreditation/regulatory standards at all times.
Temperament:
• Highly professional on the phone
• Able to maintain a compassionate and engaging tone even with distrustful or unhappy patients
• Quick thinking to respond at the moment to patient questions and needs, with strong critical thinking skills to ask appropriate follow-up questions
• You must be able to work 40 hours a week, where you will be speaking to patients on the phone, staring at a computer screen, and sitting or standing at a desk for 8 hours a day.
• You must have a home office set up that will allow you to speak privately and maintain confidentiality with patients.
• Please note that this role is not compatible with being the caregiver for young children or dependent adults during your scheduled shift - your focus must be entirely on your patients and your patient interactions must be private.
• You must be highly self-motivated, organized, and able to work independently - you will be held to a high standard of quality and productivity for work that you are doing on your own.
• Complete health and social assessments to learn about their risks and how you can best help • Support patients in their healthcare journey
SKILLS, QUALIFICATIONS, AND REQUIRED EXPERIENCE
Organization/Prioritization
  • Ability to organize and prioritize assignments to work independently as well as a collaborative team member.

Organization/Prioritization
  • Possesses critical thinking, prioritization, and organizational skills.

Computers/Technology
  • Basic computer literacy and arithmetic skills.

Training/Support
  • Knowledge of ambulatory health care or related health care field.

Customer Service
  • Ability to provide dynamic customer service using various techniques including positive language, calming presence, attentiveness, clear communication, and patience.

Attention to Detail
  • Attention to detail and quality of work.

Communication
  • Ability to communicate effectively and courteously, both orally and in writing.

Experience Requirements:
1-2 years of Healthcare experience as a Certified/Registered Medical Assistant with active certification required.
1-2 years of Technology experience - preferably with multiple EMR/EHR systems, but at a minimum familiar with EPIC.
At least 6 months in a Call Center environment is a plus preferred
1-2 years of Case management or care coordination experience is a preferred
1-2 years of Experience working in a collaborative, fast-paced, entrepreneurial environment is ideal.
1 year of Computer experience for in putting data and reviewing patient demographic material.
Education Requirements
High School Diploma or GED equivalent
Medical Assistant Program: Certificate Required
Certification/Licensure Requirements :
Basic Life Support (BLS) required within 30 days
Certified Medical Assistant (CMA) required at time of hire
Current Procedural Terminology (CPT)preferred at time of hire
Equipment and work aids may include:
Computer, telephone, calculator, fax machine, copy machine. Other equipment as determined by the practice. We will provide you with a company computer and all of the software you need to make patient calls and do your job, but your home office setup must also include:
  • A second monitor (so that you can have multiple windows open with different software and resources all available at the same time);
  • Fast and reliable internet

Working Conditions:
Please note that this role is not compatible with being the caregiver for young children or dependent adults during your scheduled shift - your focus must be entirely on your patients and your patient interactions must be private.

Apply