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Remote Veterinary Jobs in Colorado (NOW HIRING)

Remote- Customer Experience Service

Denver, CO · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Veterinary information

What are some common challenges faced by remote veterinary professionals?

Remote veterinary professionals often encounter challenges such as limited ability to perform hands-on exams and procedures, which can require creative problem-solving and clear communication with pet owners. Ensuring accurate assessment and treatment recommendations over video consultations means relying heavily on observation, owner-provided information, and digital tools. Additionally, building rapport and trust without in-person interaction can take extra effort, but it’s very achievable with empathy and professionalism. With training and the right resources, remote veterinarians can provide excellent care and support while overcoming these unique challenges.

What are the key skills and qualifications needed to thrive in the remote veterinary position, and why are they important?

To thrive as a Remote Veterinary professional, you need a Doctor of Veterinary Medicine (DVM) degree, state licensure, and solid experience in animal diagnosis and treatment. Familiarity with telemedicine platforms, digital medical records, and diagnostic imaging tools is often required to effectively deliver virtual care. Excellent communication, problem-solving skills, and a compassionate bedside manner are crucial for remotely supporting pet owners and collaborating with in-person veterinary teams. These skills ensure high-quality care, client trust, and smooth case management in a remote work environment.

What is a remote veterinary?

A Remote Veterinary job involves providing virtual consultations, telehealth services, and professional advice to pet owners via phone or video calls. Veterinarians in this role may assess symptoms, offer treatment recommendations, and determine if an in-person visit is necessary. While they cannot perform physical exams or procedures remotely, they help with general pet health concerns, follow-ups, and prescription advice. This role allows vets to assist pet owners from anywhere, improving accessibility to veterinary care.

What are the most commonly searched types of Veterinary jobs in Colorado? The most popular types of Veterinary jobs in Colorado are:
What cities in Colorado are hiring for Remote Veterinary jobs? Cities in Colorado with the most Remote Veterinary job openings:
Infographic showing various Remote Veterinary job openings in Colorado as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Remote job distribution.

Veterinary Call Center Specialist - Denver, CO

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Denver, CO • Remote

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Join Heartstrings Pet Hospice as a Remote Veterinary Call Center Specialist (Veterinary Care Specialist)NOW Hiring Remote Veterinary Call Center Specialist in: Denver, Ft. Collins, Colorado Springs & Other Colorado Areas.

Make a meaningful difference - one compassionate conversation at a time.

Heartstrings Pet Hospice is seeking an experienced Call Center Representative, internally known as a Veterinary Care Specialist (VCS), to join our growing, mission-driven team. This role is 100% remote and plays a critical part in supporting families during some of the most emotional moments of their lives.

As a nationally recognized provider of in-home end-of-life care, hospice, and aftercare services, Heartstrings Pet Hospice is dedicated to ensuring every pet's final journey is guided by Compassion, Dignity, Respect, and Empathy. Our Call Center team is often the first point of contact for families, and their calm, caring presence sets the tone for everything that follows.

If you have a heart for helping people, thrive in fast-paced call environments, and want your work to truly matter - this role may be for you.

Requirements

Essential Functions & Responsibilities
  • Compassionately guide emotionally charged conversations related to:
    • In-home euthanasia
    • Hospice and palliative care
    • Quality-of-life concerns
    • Behavioral emergencies, including aggression or bite incidents
  • Deliver exceptional customer service through thoughtful, empathetic interactions with pet families
  • Handle a high volume of inbound calls in a remote, work-from-home environment
  • Accurately collect and document pet, family, and medical information
  • Schedule appointments efficiently using Heartstrings' scheduling platforms
  • Meet or exceed productivity, quality, and performance expectations
  • Demonstrate reliability, accountability, and sound judgment while adhering to assigned schedules
  • Collaborate with veterinarians and leadership to ensure seamless family support
  • Maintain punctuality, including attendance, break times, and shift coverage
  • Perform additional duties as needed to uphold the highest level of service excellence

Benefits

Requirements
  • Prior experience in:
    • High-volume call centers
    • Customer service roles such as (Funeral Assistant, Veterinary Technician, Hospice) etc.
    • Funeral Assistant, Medical, Veterinary Technician, or Hospice environments (strongly preferred)
  • Reliable wired Ethernet internet connection required
    (Satellite internet and 4G/5G hotspots are not supported) - Mandatory Internet Speed Test during Interview
  • Ability to quickly learn and navigate multiple software platforms, including:
    • Google Workspace (Gmail, Calendar, Maps)
    • Scheduling and phone systems
    • Zoom and internal communication tools
  • Comfortable working independently and succeed with minimal peer interaction
  • Strong attention to detail, adaptability and ability to exceed expectations in a growing organization
  • Dependable and punctual expected to be present and on time for every scheduled shift and meeting
  • Ability to attend and complete a mandatory 2-week training program at the start of employment
    (Training attendance is mandatory and an essential function of this role; employment will-not begin without full participation)
Physical Job Requirements
  • Ability to sit for extended periods of time
  • Manual dexterity to work continuously on a computer and keyboard
  • Ability to lift up to 15 pounds as needed
Schedule
  • Shift Hours: 6:00PM - 2:00AM (HST)
  • Schedules include evenings, weekends, and holidays
  • Mandatory 2-week paid training program at the start of employment
Benefits
  • Medical Insurance Plans, including a 100% employee-funded HSA option
  • Dental and Vision Insurance
  • Company-funded Wellness Resources
    (Mental, Financial, and Physical Health)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Short-Term and Long-Term Disability Insurance
  • Retirement Plan options:
    • Traditional 401(k)
    • Roth 401(k)
  • Generous Paid Time Off
  • Paid Parental Leave
  • Bereavement Leave
  • Ongoing Training & Professional Development
  • Pet Insurance
  • Fully Remote Work-From-Home Environment
Compensation
  • Hourly, non-exempt position
  • Eligible for overtime
  • Starting pay: $16.50 per hour