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Remote Veterinary Assistant Jobs in Quebec (NOW HIRING)

Remote Veterinary Assistant information

What are the key skills and qualifications needed to thrive as a Remote Veterinary Assistant, and why are they important?

To thrive as a Remote Veterinary Assistant, you need a foundational understanding of animal care, veterinary terminology, and basic administrative skills, usually supported by a certificate or relevant experience in veterinary settings. Familiarity with telehealth platforms, veterinary practice management software, and digital communication tools is essential. Strong organizational skills, empathy, and clear communication help you support both veterinarians and pet owners effectively in a virtual environment. These skills are vital for ensuring efficient workflow, accurate information sharing, and compassionate client service in remote veterinary care.

What are some common challenges faced by remote veterinary assistants, and how can they be addressed?

Remote veterinary assistants often face challenges such as communicating effectively with clients and veterinary teams without in-person interaction, and managing time efficiently across multiple cases. To overcome these, it's important to develop strong digital communication skills, stay organized with scheduling tools, and proactively clarify instructions with team members. Building familiarity with telehealth platforms and maintaining regular check-ins with veterinarians can also help ensure smooth workflows and high-quality care for animal patients.

What are remote veterinary assistants?

Remote veterinary assistants are professionals who support veterinarians and pet owners through virtual means, often working from home. They handle tasks such as scheduling appointments, answering client questions, providing basic pet care advice, managing medical records, and sometimes assisting with telehealth consultations. While they do not perform hands-on animal care, their role is crucial in facilitating communication and ensuring smooth operations in veterinary practices. Remote veterinary assistants typically have training in animal care and excellent communication skills.

What is the difference between Remote Veterinary Assistant vs Veterinary Technician?

AspectRemote Veterinary AssistantVeterinary Technician
CredentialsNone required or certification preferredLicensed or certified in veterinary technology
Work EnvironmentHome-based, administrative supportClinic or hospital, hands-on animal care
Job DutiesScheduling, client communication, record keepingMedical procedures, animal exams, lab work
Industry UsageSupport roles in veterinary practices, remote positionsOn-site clinical roles, direct animal care

The main difference between a Remote Veterinary Assistant and a Veterinary Technician lies in their responsibilities and work environment. Remote Veterinary Assistants primarily handle administrative tasks from home, while Veterinary Technicians perform hands-on medical care in clinics. Both roles support veterinary practices but require different credentials and work settings.

What job categories do people searching Remote Veterinary Assistant jobs in Quebec look for? The top searched job categories for Remote Veterinary Assistant jobs in Quebec are:
Infographic showing various Remote Veterinary Assistant job openings in Quebec as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Customer Service Representative

Customer Service Representative

Driven Brands, Inc.

Laval, QC • Remote

Full-time

Posted 2 days ago


Driven Brands rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

236th of 325 rated vehicle maintenance


Job description

Company:Driven Brands

Nous vous invitons a nous rejoindre chez Driven Brands!

Basee a Charlotte, Caroline du Nord, Driven Brands (NASDAQ: DRVN) est la plus grande entreprise de services automobiles en Amerique du Nord, fournissant une gamme de besoins automobiles au grand public et commerciaux, y compris la peinture, la collision, les vitres, la reparation de vehicules, la vidange d'huile, l'entretien et le lavage de voiture.

Avec plus de 4500 centres dans 15 pays, Driven Brands est la societe mere de certaines des principales marques de services automobiles en Amerique du Nord, notamment Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, etc. Notre reseau dessert plus de 50 million de vehicules par an et genere plus de 5 milliards de dollars de ventes a l'echelle du systeme chaque annee.

Notre culture inspire la haute performance et l'innovation, permettant a nos collaborateurs d'aller plus loin, plus vite dans leur carriere. Avec des gens incroyables et de grandes marques, nous attendons avec confiance une croissance passionnante a venir et croyons au respect des valeurs qui soutiennent cette vision.

Description de l'emploi:

Agent(e) Service Client

Travail 100% a distance une fois la formation complete

Sous la supervision de son chef d'equipe, le/la titulaire du poste reponds aux appels lies aux reclamations d'assurance (bris de vitres automobiles) en respectant les hauts standards de qualite de notre organisation. En utilisant les scripts et les systemes a sa disposition, il/elleassiste les clients avec leurs questions et preoccupations et recommande les solutions appropriees a leurs besoins.

Profil recherche :
  • 1+ experience en centre d`appels / service a la clientele est un atout

  • Une experience en Assurances constitue un atout important

  • Bilingue (Francais ET anglais de niveau intermediaire/avance)

  • Aisance a naviguer entre differentes applications informatiques

  • Autorisation de travailler legalement au Canada

  • Resident(e) du Grand Montreal

  • Flexible pour travailler sur horaires variables dans les plages suivantes: L-V entre 7h-21h, Samedi 8h-17h

Ce que nous offrons :
  • Formation complete, en presentiel, remuneree (12 jours a temps plein a nos bureaux de Laval)

  • Travail 100% a distance par la suite avec le soutien continu d'une equipe professionnelle et inspirante

  • Salaire de base + Bonus de performance

  • Possibilite d'extension / permanence au-dela du mandat (a determiner)

  • Travail a distance apres la formation completee

#LI-AS1

#DBCORP

#REMOTE


What Driven Brands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Driven Brands logo

About Driven Brands

Sourced by ZipRecruiter

Driven Brands, headquartered in Charlotte, NC, US, is a leading automotive aftermarket services company. With its website drivenbrands.com providing a wealth of information about the services it offers, it's evident that the company is committed to providing top-notch services in the automotive industry. This enterprise, founded in 2006, vast portfolio features some of the most recognizable brands in the auto repair, maintenance, and car wash world - including Meineke Car Care Centers, MAACO, 1-800 Radiator & A/C, and more. The company's core mission is to provide comprehensive and high-quality automotive services to meet the diverse needs of its customer base. With a broad network that includes over 3,000 centers across the United States and Canada, Driven Brands has served millions of customers, a testament to its standing in the auto service industry.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2006